Based on 11 reviews
Based on the reviews, M&M Metals appears to provide custom metal fabrication and cutting services for materials such as stainless steel, aluminum, and sheet metal. Customers mention services including welding, custom vent hoods, sheet metal cutting, and building plenum components.
The critical reviewers wrote about two main complaints: difficulty reaching anyone by phone due to confusing messaging and no listed hours online, and a front-desk pricing experience one reviewer described in detail, including an initially high charge for cutting aluminum and a reported insulting comment from a staff member.
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Super courteous and professional person that came onsite to my home to provide a solution for a custom stainless piece for my kitchen. Multiple options with different price points were provided. All of my questions were answered. These guys know what they are doing (previously installed a custom stainless vent hood for my 14 kitchen ceiling that looks great)
Needed a 3'x2' sheet of steel and called M&M about 2:45 asking if they could cut me a piece. He said be here by 3:30 and we'll have it ready. All the staff were great and I'll be back again.
No hours listed online. I called them and the recording said I called during office hours but no one was available to answer, and then began listing names and extensions, as if I have any idea who I need to talk to. No help whatsoever.
I had them weld my my k member! I must say I'm very satisfied with the work! Better than I thought it would be! They charge $85 an hour! FYI The job was done so nicely, it looked like the factory made it!
These fine folks took care of me on the spot! Needed a small piece of sheet metal for my RV and they cut to size and had me on my way in less that 20 minutes! Great local business!!! Thanks!
A Quote By Michael front desk. "you are trying to Jew me". I asked him to re evaluate the charges for a spacer that he Charged me $485. Before its even finished. no welding just to cut Aluminum in to that shape with those little brackets. Charged me $485$ I got him to lower it to $405 after tax. 10 inch diameter 1/2 inch Aluminum. Was not cut to size the first time so they had to modify it. They're mistak not mine. The guys working there were great. The price by Michael at front desk not great. Originally quoted $175. The insult to a whole nation of jews not great. What do Jews have to do with your morality and your customer service?
Only place that answered the phone, placed my order for metal plenum, and had it ready in 2 hours. Great service.
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