LocoLogic

LocoLogic provides a last mile delivery optimization solution designed for 3PL companies, delivery businesses, ecommerce providers, grocery stores, and restaurants. The platform helps assign the best available driver and communicates real-time updates between customers and drivers to reduce friction in the delivery process.

Users can track live driver locations for each delivery within the LocoLogic platform. This feature keeps businesses posted and allows them to share the tracking information with customers along with expected arrival times.

The platform integrates with a business's current order system so that new orders are entered automatically. Additionally, drivers can obtain proof of delivery as a mobile photo or signature to share with the sender.

Customers receive real-time delivery updates regarding ETA and route, similar to how Amazon operates. The driver app facilitates real-time communication with the driver and provides status updates directly.

The driver app includes features to find the shortest route to multiple destinations by selecting deliveries and clicking start. Users can also swipe left to update a delivery status or swipe right to easily call a customer.

The Trustburn rating for LocoLogic is 4.2 out of 5 stars based on 9 reviews. The rating split shows one 3-star review and eight reviews rated 4 or 5 stars, with the most recent feedback dating back to October 2023.

Reviewers consistently praise the team's knowledge and readiness to assist, noting that the website is easy to navigate and the booking process is smooth. Many users highlight the user-friendly interface and responsive customer support as key strengths.

The platform targets specific industries including 3PL companies, restaurants, grocery stores, and ecommerce companies. These businesses can utilize the tools to streamline their transportation processes and optimize logistics operations.

To get started, businesses can schedule a demo to learn about the driver apps for real-time tracking and communication. The website provides a 'Get Started' option for those interested in the service.

The website explicitly mentions that the service helps reduce friction by assigning the best available driver and communicating real-time updates. This core function is central to their value proposition for delivery businesses.

Some reviewers mention that the team is always available to help and that the customer service is top-notch. Others note that the website is super easy to navigate and the team is fantastic.

The platform offers features such as finding the shortest route, swiping to update status or call customers, and integrating with existing order systems. These tools are designed to ease access and streamline operations.

The service is described as an enterprise solution for optimizing last mile delivery. It aims to help businesses manage their delivery logistics more efficiently through advanced tracking and communication tools.