Livelytics

Livelytics is an AI Performance Platform that connects customer experience, sales, workforce, operations, marketing, and financial data into a unified dashboard for multi-location businesses like restaurants, retailers, and franchises. The company offers features including data ingestion, machine learning, and mobile applications, along with industry-specific solutions for restaurant, retail, e-commerce, health-care, and life science sectors. It aims to help businesses make faster, clearer decisions by turning scattered data into one operational view.

The platform is designed for restaurant groups, retail chains, franchise brands, hospitality teams, e-commerce operators, and multi-location brands that need to sync performance across locations. It provides executive operating layers built like boardroom tools for leadership while enabling frontline teams to act on next moves. The service targets operators who want to stop managing performance in disconnected spreadsheets and dashboards.

Users can start by taking a 14-day challenge or trying a 30-day risk-free trial with no setup fees. The trial includes one POS integration, automated anomaly detection, and dedicated onboarding support. Customers can cancel anytime without a long-term contract, and the platform promises to uncover opportunities to improve operations within the trial period.

The Essentials plan costs $69 per location per month billed monthly, with a 15% discount for annual billing. The Pro plan is $99 per location per month and includes up to 3 additional data sources plus back office integrations like R365 and MarketMan. The Enterprise plan starts at $139–$149 per location per month with custom pricing for unlimited data sources and dedicated account managers.

The platform integrates with specific back office systems such as R365, MarketMan, and CrunchTime, and supports up to 3 additional data sources on the Pro plan. It also connects with POS systems, loyalty data, and labor accounting tools to provide cross-system performance insights. Machine learning and data visualization are core features used to generate AI recommendations.

The Livelytics Pro plan includes 5 custom executive reports and cross-system performance insights, while the Enterprise plan offers 10 custom executive reports and advanced data modeling. The Essentials plan provides 3 custom executive reports and standard dashboards. All plans include unlimited users and daily executive summaries.

Refunds are only issued for duplicate billing, billing errors, or platform access failures within 3 days of the charge. Setup fees, implementation services, custom integrations, and enterprise onboarding are generally non-refundable. Customers can cancel subscriptions prior to renewal, but access continues until the end of the billing cycle.

The platform claims to provide a 360° location performance view and root-cause summaries with recommended actions. It aims to surface stores or restaurants that need leadership attention before performance slips further. The system connects sentiment, labor, traffic, sales, and campaign context into clear AI explanations.

The site mentions a 14% revenue lift opportunity and 22% turnover risk visibility as potential outcomes. It also highlights a 360° location performance view and AI-recommended action plans to prevent spreadsheet drift. The platform claims to help businesses know what changed, why it matters, and what to do next.

The platform includes a live performance pulse across every location and channel, allowing executives to rank locations by what needs action. It provides market vs brand comparisons and customer signals to identify risk units. The system is designed to explain the why behind every KPI rather than just showing numbers.

The company compares itself to competitors like Convx, Chabi, Nory, IngestAI, PAR Ops, SignalFlare AI, Mirus, Red Onion, and Accordion. It positions itself as a tool for multi-location growth with executive command capabilities. The platform aims to unify reviews, surveys, NPS, and CSAT at the location or menu level.

You can reach Livelytics by phone at 02812058805.

The official website of Livelytics is livelytics.ai.

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