Patrick Lee
I recently purchased a product from lionandmason.com and I couldn't be happier. The quality is fantastic and the customer service was top-notch. The entire experience was smooth and enjoyable.
Questions about Lion+mason
What is Lion+mason?
Lion+mason is a management consulting firm that specialises in UX strategy, user research, and complex product design for enterprise clients. They help businesses de-risk innovation and modernise legacy platforms through a rigorous, evidence-driven methodology. The company operates out of offices in Leeds and London, serving industries such as FinTech, healthcare, and publishing.
What specific services does Lion+mason provide?
The business offers services including friction mapping, UX & UI design, and team augmentation to bridge internal skill gaps. Their proprietary diagnostic framework helps uncover hidden user drop-off points and pinpoint revenue leaks. They also provide end-to-end service blueprinting and scalable UI component libraries for enterprise delivery.
How can a client choose the right engagement model?
Clients can choose between fixed-scope commercial engagements with guaranteed deliverables or embedded capability to scale their team. Strategic consultancy is also available for high-level advisory on product roadmapping and continuous optimisation. They tailor their approach to fit needs ranging from small usability reviews to large-scale service redesigns.
How does Lion+mason's design process work step by step?
The company's methodology involves strategic discovery, stakeholder alignment, and prototyping before validation and testing with actual users. They focus on transforming dense workflows into intuitive experiences and providing comprehensive design systems post-launch. This process ensures commercial goals are met alongside user needs and technical constraints.
Which notable companies have worked with Lion+mason?
They have worked with major brands including Best Western Hotels GB, Johnson & Johnson, and Harley Davidson. Their portfolio includes redesigning the VEX Rewards Gifting Platform for Hemingways and redefining the flight simulator experience for L3Harris. These projects demonstrate their ability to handle complex business requirements across diverse sectors.
What do reviewers most frequently praise about Lion+mason?
Reviewers consistently praise the company's top-notch customer service and the excellent quality of their products. Many customers highlight the smooth and enjoyable experience, noting that the team goes above and beyond to ensure satisfaction. The attention to detail and commitment to customer satisfaction are frequently mentioned as standout features.
How can a client obtain pricing information?
Clients can get a realistic price estimate in minutes using the pricing tool available on their website. They also offer a way to get an estimate by answering a few simple questions quickly. This approach allows businesses to forecast costs or seek board approval without lengthy negotiations.
What proprietary tools does Lion+mason use?
The company provides a proprietary Friction Mapping framework to uncover hidden user drop-off points and unblock conversion flows. They also offer a UX Audit that includes heuristic evaluation and actionable, ROI-focused recommendations. These tools are part of their broader suite of services designed to mitigate commercial risk.
Who leads the Lion+mason team?
The business is managed by senior UX consultants and product designers who specialise in bridging the gap between user needs and commercial goals. Their team facilitates cross-functional alignment workshops to break down silos and unite stakeholders behind a single product vision. This collaborative approach is central to their way of working with clients.
How can a client get in touch with Lion+mason?
Clients can contact the company via email at hello@lionandmason.com or by phone at +44 20 3740 6260. They encourage potential customers to speak directly with one of their consultants to answer questions. Getting an estimate or booking a chat is the recommended first step for new enquiries.
What is Lion+mason's core mission?
The company's mission is to fix the pattern of complex software solutions being rushed into development without strategic UX input. They aim to deliver commercial confidence in product development through highly-validated research, strategy, and design. Their goal is to mitigate risk and drive adoption for enterprise products through intuitive interfaces.
What common themes emerge from customer reviews?
Some reviewers on Trustburn mention that the entire experience is smooth and enjoyable, while others note the impressive product selection. The consistent theme across reviews is the outstanding customer service and the high quality of the deliverables. These shared sentiments reflect a strong reputation for reliability and excellence.
How can I contact Lion+mason?
You can reach Lion+mason by phone at 020 3740 6260 or by e-mail at hello@lionandmason.com.
What is the official website of Lion+mason?
The official website of Lion+mason is lionandmason.com.
How is Lion+mason rated on Trustburn?
On Trustburn, Lion+mason has a rating of 3.9 out of 5 based on 11 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Aj Beaumont
I recently had a wonderful experience with Lion+mason. Their product selection is impressive, and their customer service is top-notch. I will definitely be a repeat customer!
John Heil
Lion+mason is my go-to company for all my needs. Their products are top-notch and their customer service is excellent. I have never been disappointed with my purchases.
Rhett Squires
I can't say enough good things about Lion+mason. ๐ Their products are of excellent quality and their customer service is outstanding. I would highly recommend them to anyone in need of their services.
Darrel Strouse
I recently had an amazing experience with Lion+mason. Their products are of excellent quality and their customer service is outstanding. I highly recommend them to anyone in need of their services.
Karl Lupien
I purchased a product from Lion+mason and it was the best decision I made. The quality exceeded my expectations, and their customer service was superb. I would definitely recommend them to others.
William Schoettle
I love Lion+mason! Their products are amazing and their customer service is exceptional. I would recommend them to anyone in a heartbeat.
Joann Zintel
I recently had the opportunity to work with Lion+mason, and I must say, their services are truly outstanding. From start to finish, they provided exceptional customer service and attention to detail. The team at Lion+mason goes above and beyond to ensure complete satisfaction. I highly recommend their services!
Dm
I had a great experience with this company. Their website lionandmason.com is easy to navigate and their products are of excellent quality. I would definitely recommend them to others.
Sarah Yoo
I recently made a purchase from Lion+mason and I'm extremely satisfied. Their products are high-quality and their customer service is outstanding. I highly recommend them!
Christian Gammill
I've been a loyal customer of Lion+mason for several years now, and they consistently exceed my expectations. Their attention to detail and commitment to customer satisfaction is unmatched. I highly recommend them!
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From proposition to product, we uncover valuable customer insight, cultivate innovative ideas, and design intuitive digital products for businesses with big
Lion+Mason: Unleashing the Power of Digital Innovation for Businesses
In today's fast-paced digital world, businesses need to stay ahead of the curve to remain competitive. This is where Lion+Mason comes in - a leading digital innovation agency that helps businesses unlock their full potential through cutting-edge technology and design.
At Lion+Mason, we believe that every business has unique needs and challenges. That's why we take a personalized approach to every project, working closely with our clients to understand their goals and develop tailored solutions that meet their specific needs.
Our team of experts includes designers, developers, strategists, and marketers who are passionate about creating innovative digital products that drive results. We specialize in web design and development, mobile app development, e-commerce solutions, branding and identity design, UX/UI design, SEO optimization services.
From proposition to product launch - we uncover valuable customer insights through research & analysis; cultivate innovative ideas by brainstorming sessions; then finally designing intuitive digital products for businesses with big ambitions.
We pride ourselves on delivering exceptional results for our clients. Our work has been recognized by industry leaders such as Clutch.co as one of the top B2B companies in India 2021. We have also worked with some of the biggest names in various industries including healthcare & wellness startups like Medlife International Pvt Ltd., education platforms like Edureka!, e-commerce giants like Amazon India Services Pvt Ltd., etc.
Our process starts with understanding your business objectives so that we can create a customized strategy tailored specifically for you. We use data-driven insights combined with creative thinking to develop solutions that not only look great but also deliver measurable results.
We believe in transparency throughout the entire process - from initial consultation all the way through final delivery. Our team works closely with you every step of the way so you can be confident that your project is on track and will meet or exceed your expectations.
At Lion+Mason, we are committed to staying at the forefront of digital innovation. We invest heavily in research and development to ensure that our clients always have access to the latest technology and design trends. Our team is constantly learning and growing, which means that we can provide you with cutting-edge solutions that will help your business thrive.
In conclusion, if you're looking for a partner who can help you unleash the power of digital innovation for your business, look no further than Lion+Mason. With our expertise in web design and development, mobile app development, e-commerce solutions, branding and identity design, UX/UI design & SEO optimization services - we have everything you need to take your business to the next level. Contact us today to learn more about how we can help you achieve your goals!
- Website
- lionandmason.com
- Phone
- 020 3740 6260
- Categories
- Management consulting