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Africell Holding

3.5ยท 11 reviews
Average ratingAverage
3.5/ 5

Based on 11 reviews

518%
418%
364%
20%
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What reviewers say about Africell Holding

Generated with AI from 11 reviews on Trustburn ยท updated 56 days ago

Across the cross-section of reviews on file, customers generally describe Africell Holding as reliable, with good network coverage, clear call quality, and a responsive, friendly, and helpful customer service team, leading most reviewers to say they would recommend the company.
What does Africell Holding do?

Africell Holding is a mobile telecommunications operator established in 2001 that provides voice and 3G data services in Gambia, Sierra Leone, the Democratic Republic of the Congo, and Uganda, with LTE services already available in Kampala, Uganda.

What are the most common complaints about Africell Holding?

The lowest-rated reviews on file are all 3 out of 5 stars, and they don't really describe complaints โ€” even the critical reviewers describe themselves as happy and satisfied, calling the network coverage good, call quality clear or decent, and the customer service team helpful and friendly. The information available doesn't clearly indicate any recurring complaints.

AI-generated from reviews on this page. Verify anything important with the company directly.

Bhargava Ragi
Reviews 1

I have been using Africell Holding for a long time and I must say that their services are fantastic. The network coverage is great in all areas and the call quality is crystal clear. The customer service team is also very helpful and responsive. I highly recommend Africell Holding!

Afzal Khan
Reviews 1

I am really impressed with the services provided by this company. The network coverage is excellent and the call quality is perfect. The customer service team is also great and they always solve any issues quickly. I would definitely recommend Africell Holding!

Traci Hudson
Reviews 1

The services provided by Africell Holding are excellent. I have been a loyal customer for a long time and I have never been disappointed. The network coverage is great and the call quality is superb. The customer service team is always friendly and helpful. I highly recommend Africell Holding to everyone!

Andrew Cristal
Reviews 1

๐“ฝ๐“ฑ๐“ฎ ๐“ผ๐“ฎ๐“ป๐“ฟ๐“ฒ๐“ฌ๐“ฎ๐“ผ ๐“น๐“ป๐“ธ๐“ฟ๐“ฒ๐“ญ๐“ฎ๐“ญ ๐“ซ๐”‚ Africell Holding ๐“ช๐“ป๐“ฎ ๐“ฎ๐”๐“ฌ๐“ฎ๐“ต๐“ต๐“ฎ๐“ท๐“ฝ. The network coverage is good and the call quality is satisfactory. The customer service team is responsive and helpful. I would recommend their services. ๐Ÿ”

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About Africell Holding

Africell was established in 2001 in Africa and has been shaped by traditional African values, putting the communities in their markets at the heart and soul of our business. Connecting and empowering local communities lies at the very core of our strategy.
Africell is one of the fastest-growing mobile telecommunications operators in Africa. They have established theirselves as the number one provider in Gambia and Sierra Leone and are rapidly growing our newer operations in Democratic Republic of the Congo (DRC) and Uganda, where we purchased Orange Uganda.
Africell Holding owns 100% of Africellโ€™s operations in Gambia, Sierra Leone, DRC, and 98.99% of Africell Uganda. The total number of active subscribers reached 11 million by end of 2016. All four operations offer voice and 3G data services with plans to deploy LTE services, which are already available in Kampala, Uganda.

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