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Questions about LightningLogs

Based on reviews, listing data and website checks · updated yesterday

What is LightningLogs?

LightningLogs is a supplier of premium kiln-dried logs and firewood based in Parbold Wigan Rufford Road, Bispham, Ormskirk, L40 3SA. They specialise in providing top-notch kiln-dried logs and firewood featuring a selection of premium wood species including Birch, Alder, Ash, Oak, Beech, and Hornbeam. Their sustainably sourced, Ready to Burn logs are designed to ensure a clean, efficient fire for customers in Warrington, Ormskirk, Liverpool, Wigan, Burscough, Aughton, and Skelmersdale.

How does the ordering and delivery process work?

Customers can order by selecting preferred delivery dates and choosing from various crate sizes, such as the Jumbo Oak Hardwood Big Crate measuring 0.85m x 1.13m. For smaller needs, options include 20L or 40L net bags, though some are currently out of stock. Orders under 100kg aim for next working day delivery before 12:00 p.m., while orders over 100kg are delivered within a 2-3 day service.

What are the pricing and delivery charges?

The business offers a range of pricing starting from £6.00 for a 20L Birch Hardwood Net Bag up to £495.00 for a Jumbo Oak Hardwood Big Crate. Bulk orders over £25.00 qualify for free delivery to most postcodes, while additional charges may apply for specific areas like Scotland, London, and the South. Express next day delivery is available for an additional £25.00 per pallet.

Where is LightningLogs located and how can I contact them?

LightningLogs serves a wide area including Warrington, Ormskirk, Liverpool, Wigan, Burscough, Aughton, and Skelmersdale. The company is located in Parbold Wigan Rufford Road, Bispham, Ormskirk, L40 3SA, and can be reached by phone at 07463005015 or 07977 288140. They also provide an email address, info@lightninglogs.co.uk, for inquiries.

How can I get started or place an order?

To get started, customers can visit the website to shop the collection of hardwood logs and firewood. The shop operates by appointment only, and customers are encouraged to follow the roadside signs on Rufford rd Bispham Ormskirk L40 3SA to locate the shop. Filling out a contact form on their site ensures a response within 24 hours.

What are the delivery restrictions and charges?

The company's delivery policy includes a £75 charge for any pallet unable to be delivered due to restricted access or uneven surfaces like gravel. Drivers will endeavour to get the pallet as close to the house as possible, but kerbside delivery is standard. Customers are advised to order nets if they have gravel drives to facilitate hand-unloading.

What types of firewood and products do they offer?

LightningLogs offers various wood species including Birch, Alder, Ash, Oak, Beech, and Hornbeam. Some products are sold in large bags, such as the Birch Hardwood Large Bags priced at £256.00 or £133.00 depending on the quantity. They also provide Eucalyptus Hardwood Logs and 20Kg Newburn Briquettes for national delivery.

What are their sustainability and sourcing commitments?

The business states that their wood sourcing process ensures a commitment to sustainability. They describe their logs as sustainably sourced and ready to burn, ensuring a clean and efficient fire. The website highlights their dedication to providing a seamless delivery experience for all firewood orders.

What crate and bag options are available?

Customers can choose from different crate sizes, including the Oak Hardwood Classic Crate and the Jumbo Horn Beam Hardwood Big Crate. Some items, like the 40L Oak Hardwood Net Bag, are currently out of stock, while others like the 20L Birch Hardwood Net Bag are in stock. Prices vary significantly based on the size and type of crate or bag selected.

What are the shop opening times and communication options?

The shop opening times are by appointment only, and customers are advised to follow the roadside signs to locate the business. They recommend ordering nets for gravel drives to avoid issues with delivery. For assistance, customers can text HELP to 07977 288140, with the option to reply STOP to unsubscribe from SMS notifications.

What are the redelivery and Saturday delivery terms?

Redelivery charges of £40 apply if a customer is not home on the chosen delivery day. For Saturday delivery, orders must be received by Friday 11:00 a.m., and the delivery window is between 8:30 a.m. and 1:00 p.m. Saturday delivery is available for orders under £100 for an additional £25.00 per pallet.

What are the potential delivery delays and policies?

The website mentions that exceptional circumstances may cause delays, and they are not responsible for delays if the customer has taken a day off work. Possible delays of up to a week can occur due to customs and driver shortages for pre-order dates. Customers are advised to consider these factors when planning their delivery.

How can customers navigate the product listings?

Customers can filter products by price, popularity, or latest addition on the website. The shop allows sorting by price from low to high or high to low. This feature helps customers find the best deals on their preferred wood species and crate sizes.

What is the official website of LightningLogs?

The official website of LightningLogs is lightninglogs.co.uk.

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About LightningLogs

Lightninglogs provides Premium kiln-dried logs and firewood in Warrington, Ormskirk, Liverpool, Wigan, Burscough, Aughton, and Skelmersdale. Our sustainably sourced, Ready to Burn logs ensure a clean, efficient fire. Order now for top-quality firewood! For more details please visit www.lightninglogs.co.uk

Address
Located in Parbold Wigan Rufford Road, Bispham, Ormskirk, L40 3SA
Categories
Wholesale