Life Hotel Supply

Life Hotel Supply is an online retailer of hotel supplies and toiletries, primarily targeting small hotels in the USA. The company has been operating since 2009 and claims to be the only online store needed for day-to-day hotel supplies. They offer a comprehensive range of products including bedding, bathroom amenities, and janitorial supplies at wholesale prices.

The business is located at 4883, American Way in Memphis, Tennessee, and also claims to be a leading resort supply company in Florida. Their catalog includes over 90 products across categories like bed sheets, microfiber, and toilet tissues. They serve hospitality, healthcare, and institutional customers with a focus on affordable, durable goods.

Customers can browse the catalog online, add items to their cart, and proceed to checkout to place an order. For high-volume bulk orders or custom quotes, clients are instructed to contact the sales team directly via the 'Bulk Order' link on the menu bar. The ordering process is described as simple and straightforward for individual purchases.

Most in-stock items ship within 3–6 business days, with delivery times depending on location and shipment size. Small parcels arrive via standard carriers, while large furniture or bulk pallet orders are delivered via LTL freight. Buyers receive a tracking number as soon as the order leaves the warehouse.

The company accepts returns on most unused, unopened items in their original packaging within 3 days of delivery. Due to health and safety regulations, opened toiletries or used linens cannot be returned. A restocking fee may apply to certain large-scale returns, and a replacement or refund is only granted for major failure or damage.

While many items are available for individual purchase, most hospitality-grade products are sold in case packs to ensure wholesale pricing. Towels, for example, may require a one-case minimum, while guest amenities might have higher requirements to maintain cost efficiency. Minimums vary by product category.

The website states that samples are available for most linens and toiletries upon request for a small fee. This fee is often credited back to the customer's first bulk order. Clients are encouraged to contact customer service to arrange a sample shipment for their property.

The business operates on a Mon-Fri schedule from 09:00 AM to 05:00 PM, with Saturday and Sunday closed. They offer 24/7 support online for customers who need assistance outside of business hours. The contact hotline is +1 (901) 283-9579, and email is [email protected]

The company claims to be the only online store needed for day-to-day hotel supplies, emphasizing a unique purchase experience. They aim to deliver quality and low prices to serve many people in the hospitality business, whether running a small hotel or a large resort. Sustainability is also highlighted as a key value, with eco-friendly resort supplies being a big part of their offerings.

The site features a 'Safe Shopping Guarantee' and 'Free Shipping' promotion. They also provide a 'Safe Shopping' section on their homepage. These features are designed to reassure customers about the security of their transactions and the cost-effectiveness of their purchases.

The catalog includes specific product lines like T-200 Plain, T-250 Sateen Stripe 1 CM, and T-250 Sateen Stripe 1″ for bed sheets. They also stock specialized items like Ice Bucket Liners and C-Fold Towels. Each product page provides detailed specifications such as dimensions and case quantities.

The website mentions that they are the leading resort supply company in Tennessee & Florida. They are aware of the particular needs that resorts and hotels require and make sure to get premium products that help improve the guest experience while remaining within finances. This regional focus is part of their stated value proposition.

The site includes a 'Bulk Order' link in the menu bar for high-volume inquiries. They also offer a 'Wishlist' and 'Account' feature for registered users. The checkout process allows for adding items to the cart and proceeding directly to payment without additional steps.

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Life Hotel Supply has official profiles on Linkedin, Youtube.