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Lewes auto mall

4.9· 123 reviews
Average ratingExcellent
4.9/ 5

Based on 123 reviews

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Michael F.
Reviews 1

I had a great experience with i.g. Burton in Lewes. The staff was courteous and respectful of our time throughout the visit. They kept us well-informed about the status of the service and gave us an accurate estimate of when the vehicle would be ready for pickup. It’s nice to see a team that values clear communication and reliability.

James H.
Reviews 1

I had a fantastic experience at i.g. Burton Lewes Automall. Eric, our sales representative, really took the time to understand what we were looking for. He presented several options and paid close attention to our feedback on each one, which helped guide us toward the right choice. We ended up with a 2025 Envista Avenir, and he handled the paperwork, financing, and insurance coordination smoothly and efficiently throughout the process.

Confirmed Sales Customer
Reviews 1

I had a fantastic experience at i.g. Burton Lewes Automall. Eric was an outstanding sales representative who truly listened to what we were looking for and understood our specific needs. He took the time to show us a variety of Chevrolet models, ensuring we found the perfect fit. Highly recommended!

Margaret C.
Reviews 1

I returned to i.g. Burton Lewes Automall in Lewes after my 2024 Chevy Blazer EV had its front side panel repaired and repainted. The car had developed stubborn film-like spots on the roof, hood, and doors that wouldn't budge even after washing. The team was incredibly accommodating, taking the vehicle in and getting it looking perfect in just one afternoon. Highly recommended!

Alan M.
Reviews 1

I had a fantastic experience at i.g. Burton Lewes Automall in Lewes. The sales team really knows their stuff, especially when it comes to Chevrolet vehicles. They took the time to answer all my questions thoroughly and helped me find exactly what I needed. Highly recommend visiting them for car parts and accessories!

Suzanne S.
Reviews 1

I’ve been bringing my truck to i.g. Burton in Lewes for service more than once, and I’m growing frustrated by the recurring issue with the update/recall. The last time, they kept the vehicle for two days to handle a different problem, but still couldn’t process the recall because “GM’s system was down.” It’s hard to tell if Chevrolet is facing a genuine software bottleneck or if the dealership just didn’t prioritize the task and used GM as an excuse. Regardless of who is at fault, it’s disappointing that a simple update couldn’t be completed during a two-day visit, especially since securing a service appointment here is already a challenge. I expected the job to be finished in one go, not forced to schedule another visit just for the recall. This isn’t the first time this has happened, and it’s becoming a pattern.

Edward J.
Reviews 1

To the leadership at I.G. Burton in Lewes, I wanted to take a moment to express my sincere appreciation for the exceptional service provided by your team. As a long-time customer who has purchased several vehicles from your dealership over the years, I currently own a 2015 Chevy Malibu and a 2016 Buick LaCrosse. Your commitment to quality and reliability truly sets you apart. My most recent visit was an unplanned stop when the tire pressure light came on in my Buick, revealing a flat left front tire. I brought the car into the Lewes location without an appointment, and the experience was seamless. Matt Stanton, the service advisor, was incredibly courteous and managed to get my vehicle in for service immediately. He correctly identified that the issue was a faulty sensor rather than a tire problem, showcasing his deep expertise and professionalism. Bryan Reynolds, the service manager, has also been a tremendous help on multiple occasions and has built a stellar reputation here. It is this combination of skilled service advisors and strong management that makes I.G. Burton stand out. Every time my cars are in your care, I leave feeling confident that they are in good hands. Thank you to the entire service department at the Lewes dealership for your dedication, effort, and for keeping my vehicles safe and ready for the road.

Howard B.
Reviews 1

I recently visited i.g. Burton Lewes Automall and was really impressed with the level of service. They stuck to my scheduled appointment time and finished the work quickly. It’s always nice to find a car parts and accessories shop in Lewes that respects your time and gets the job done efficiently.

Sara W.
Reviews 1

Five stars for the team at i.g. Burton in Lewes! I was thoroughly impressed with the service, especially since Matt personally ensured that all the necessary work, including the recall repairs, was finished to my satisfaction. Big thanks to Matt and the entire staff for taking such good care of my vehicle. I will definitely recommend them to my friends and family.

John F.
Reviews 1

I had a great experience at i.g. Burton Lewes Automall. Booking my appointment and checking in was a breeze, and the team delivered the promised service right on schedule. The service advisors were courteous and knowledgeable throughout the process. If you are in Lewes and need reliable Chevrolet service, I highly recommend this dealership.

Confirmed Service Customer
Reviews 1

The experience with Brian started even before I arrived at the dealership. My car had actually broken down right in the middle of a Walmart parking lot, causing a bit of a traffic jam. It was a stressful situation, but the service from i.g. Burton Lewes Automall in Lewes was outstanding. They handled everything professionally and got me back on the road quickly. Five stars for their help and expertise with my Chevrolet.

Mildred A.
Reviews 1

I was really impressed by Brian at Burton Automall in Lewes. Before I even arrived, he went above and beyond when my car broke down in a Walmart parking lot, blocking traffic. It was his day off, but he stayed to direct cars, called a tow truck, and notified the service department so I wouldn't be waiting when I got there. Because of his quick help, the entire visit to the dealership was smooth. Brian definitely deserves special recognition for his kindness and efficiency!

Tracy F.
Reviews 1

The team at the Lewes, Delaware dealership really knows their craft. I recently went there to swap out my spark plugs after having a frustrating experience at the Milford branch, where I was only charged for four replacements but had just one actually done. Seeing that my engine was smoking, I brought the car straight to Lewes, and the service there was outstanding. The mechanics are top-tier, and the service advisors are polite and excellent communicators—big kudos to Service Manager Brian for leading such a responsive team. I’m already planning to buy the upcoming hybrid Volt from Chevrolet in 2027, and I know where I’ll be getting my service.

Jennifer H.
Reviews 1

Hands over the keys, hands back the car — simple as that. The team at i.g. Burton Lewes Automall in Lewes kept me in the loop via text once the service was done. Picking up the Chevy was a breeze; the staff member who handled the paperwork was friendly and got me on the road fast. No drama, just a smooth, reliable experience.

Sierra V.
Reviews 1

I had a fantastic experience working with Jennifer at i.g. Burton Lewes Automall while getting my new Trailblazer all set up. She made the whole process smooth and actually enjoyable. Jennifer has such a grounded, personable vibe and clearly knows her stuff. I’d definitely recommend her to anyone looking for great service at the dealership.

Carol F.
Reviews 1

Went to i.g. Burton Lewes Automall in Delaware and had a great experience. The team really knows their stuff when it comes to Chevrolet vehicles and accessories. The vibe in the showroom is welcoming, and the sales staff are friendly and helpful without being pushy. Definitely recommend for anyone looking for car parts or a new ride.

Confirmed Service Customer
Reviews 1

My experience with i.g. Burton Lewes Automall has been consistently positive, but this recent service visit really stood out. They managed to get my oil change done faster than any previous time I’ve been to the dealership. It’s refreshing to have my car taken care of so efficiently, and I’m really pleased with the result.

Confirmed Sales Customer
Reviews 1

I had a great experience buying a Chevrolet from i.g. Burton Lewes Automall. Angel really knew her stuff and made the whole process smooth without dragging it out with unnecessary haggling. She was genuinely focused on my needs, which I appreciated. Highly recommend!

Confirmed Service Customer
Reviews 1

i.g. Burton Lewes Automall is the go-to spot for reliable Chevrolet service in Lewes. The team always handles our vehicle with care, and we appreciate the consistent quality despite the costs adding up. Big thanks to James and the crew for taking such good care of us.

Confirmed Service Customer
Reviews 1

I recently had my oil changed and tires rotated at i.g. Burton Lewes Automall, and the experience was great. The service was completed quickly without any high-pressure upselling, which I really appreciated. It is refreshing to find a place that does exactly what is needed and nothing more. Highly recommend their team in Lewes for honest, efficient car care.

Confirmed Sales Customer
Reviews 1

Jonathan from i.g. Burton Lewes Automall was a joy to work with. He clearly knew his stuff regarding Chevrolet inventory and took the time to answer all my questions patiently. His follow-up was excellent, making the whole car shopping experience in Lewes a smooth and positive one.

Confirmed Service Customer
Reviews 1

A month of waiting just to get my Chevy into i.g. Burton Lewes Automall for service was frustrating enough, but the scheduling only made it worse. They specifically instructed me to arrive at 9:00 a.m., yet I had to show up the night before, turning a simple maintenance visit into an overnight ordeal.

Confirmed Service Customer
Reviews 1

I’ve had a great experience with the service team at i.g. Burton Lewes Automall in Lewes, particularly with Brian, the Service Manager. He always makes sure my GMC is taken care of promptly and efficiently. The quality of service is consistently excellent, and I really appreciate the extra touch of having a ride provided to the golf course. Highly recommend!

Confirmed Sales Customer
Reviews 1

Had a fantastic experience working with Angel at i.g. Burton Lewes Automall. We stopped by on a Saturday evening right as they were closing up, but she was more than happy to help us out. She made the whole process smooth and we immediately felt welcome.

Confirmed Sales Customer
Reviews 1

I visited i.g. Burton Lewes Automall with a clear idea of the features I needed, even if the specific model wasn't decided yet. Brentt did an amazing job guiding me through the options at their Chevrolet dealership. His support made the whole process smooth and stress-free. I’m extremely happy with the assistance I received and highly recommend this team in Lewes.

Confirmed Sales Customer
Reviews 1

My experience at i.g. Burton Lewes Automall was excellent. General Manager Chris Diaferio, along with Angel Payne, David Ramirez, and the rest of the team, were incredibly professional and responsive. They were polite, courteous, and made the process smooth. I am really looking forward to my next visit and highly recommend them for your Chevrolet needs.

Confirmed Service Customer
Reviews 1

My interactions with i.g. Burton Lewes Automall have consistently been excellent. Whether it’s the service team or the selection of Chevrolet parts and accessories in Lewes, I’ve always walked away satisfied. Great job maintaining such high standards.

Confirmed Service Customer
Reviews 1

I’m giving i.g. Burton Lewes Automall a full five stars despite a small hiccup at the end. After the service was finished, the advisor overlooked processing a few items as a warranty claim, and the cashier initially tried to charge me around $700. Once that was sorted out, I was happy with the result.

Confirmed Sales Customer
Reviews 1

Absolutely thrilled with our car buying experience at i.g. Burton Lewes Automall! Dana Cera was exceptional, going the extra mile to ensure we felt completely at ease. His warm and welcoming approach made the entire process a joy. Highly recommend this Chevrolet dealership in Lewes for their outstanding service!

Confirmed Sales Customer
Reviews 1

Kaitlyn made buying a Chevrolet at i.g. Burton Lewes Automall in Lewes such a breeze. She was genuinely warm and approachable, creating a relaxed environment where I never felt pressured to rush into a decision. It was a refreshing experience to feel confident in my choice without any sales intimidation.

Confirmed Service Customer
Reviews 1

I took my recently purchased vehicle in for a multi-point inspection at i.g. Burton Lewes Automall to get a clear picture of its condition and establish a solid maintenance schedule. The team provided exactly the honest assessment I was looking for, helping me identify exactly what needed attention.

Confirmed Service Customer
Reviews 1

I have consistently been impressed with the service at i.g. Burton Lewes Automall. The team always delivers a high-quality finish, leaving my vehicle in pristine condition. On top of that, they are incredibly reliable with their scheduling, ensuring I am never kept waiting longer than promised.

Confirmed Sales Customer
Reviews 1

My third car purchase from i.g. Burton Lewes Automall and the experience has been outstanding again. Dana continues to be the best, and Dave in the financial department was excellent as well. The team is always so helpful and attentive. Happy 4th of July!

Confirmed Service Customer
Reviews 1

I visited i.g. Burton Lewes Automall in Lewes for a follow-up service on my leased Chevrolet Envista. Bill at the service desk made the appointment and handled the check-in and check-out process. The experience was excellent, and I highly recommend them.

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About Lewes auto mall

i.g. Burton Lewes Automall near Georgetown & Dover is your Chevrolet, Buick, and GMC dealer of new and used cars, trucks, and SUVs. Visit us today!