LEM Products

3.4 · 33 reviews
lemproducts.com Write a review
K
Kyle
Reviews 1
2020-10-20 13:10

Haven't purchased anything yet but visited the ret...

Haven't purchased anything yet but visited the retail store and was provided with great customer service on details on their products to include their grinders....update it is now 3 weeks later from first review. I have been to the store mutiple times. The employees are very friendly. They are in f...

Read full review

J
Jon Bolan
Reviews 1
2020-10-03 01:31

Absolutely the worst customer service i think i ha...

Absolutely the worst customer service i think i have ever experienced. Ordered parts for a meat slicer and they were wrong. Called to ask for assistance and keep getting that they are extremely busy dumped to voicemail that is never answered. Yes my slicer has been discontinued but to completely blo...

Read full review

J
Jefrey Green
Reviews 1
2020-09-17 23:16

Orderd a simple boning hook from Lem on the 6th of...

Orderd a simple boning hook from Lem on the 6th of December. Got an e-mail from them on the 7th. They said the product was in stock and ready to ship. This is the 15th. I still have no tracking number or e-mail saying the item has been shipped. I'm 64 years old. I hope that hook gets here before my ...

Read full review

J
Jeff Windle
Reviews 1
2020-09-10 20:34

My wife and daughter had purchased me a electric s...

My wife and daughter had purchased me a electric sausage stuffer for fathers day and the first time using it the gear had let loose so know after spending 900 dollars I had to revert back to my old had crank to stuff 150# of sausage. I had called lem to notify them of issue And they wanted me t...

Read full review

S
Steve Carkner
Reviews 1
2020-08-19 18:18

Don't buy if you live in Canada. Products are OK b...

Don't buy if you live in Canada. Products are OK but for those living in Canada expect ZERO service unless you are willing to pay crazy high shipping charges like $40 on a $2 replacement part. They will also send you emails with promo codes for free shipping, but they always exclude Canada. They are...

Read full review

W
Wes Maier
Reviews 1
2020-07-19 23:16

Their warranty is terrible. You buy the stuff onl...

Their warranty is terrible. You buy the stuff online from their site and they need more paperwork. It is a joke. Their customer service is terrible too. They take around 2-3 weeks to respond. They don't answer the phone. That should tell you something about the stuff they sell. I used to buy ...

Read full review

M
Morgan monahan
Reviews 1
2020-04-23 22:46

Placed a order and payed extra for faster shipping...

Placed a order and payed extra for faster shipping (3-5 business days). I called today and they tell me its not there fault that the product is taking longer. Even though their email is stating 10 days. I under stand the "business " days and holidays but thays no excuse to charge for a service and ...

Read full review

N
Nathaniel Victor
Reviews 1
2020-03-25 12:20

Caroline is amazing. Answered all my questions qui...

Caroline is amazing. Answered all my questions quickly and thoroughly regarding preparation, curing, and more. I learned a ton about ground vs muscle beef jerky and am more confident that I will use my LEM Dehydrator even better!

Read full review

E
Eugene Stoner
Reviews 1
2020-03-20 16:48

Have been into home processing of game for a few y...

Have been into home processing of game for a few years my #8 grinder is the little engine that could. Got the sausage stuffing and vegatable juicing attachment. Not top of the line quality but fits my home needs and price. My customer service experience is a little unfair as I live in Cincinnati whe...

Read full review

T
tom baune
Reviews 1
2020-02-26 15:36

The food grade rounded corner tub, solid base, rem...

The food grade rounded corner tub, solid base, removable tub and tilt option convinced me to purchase a 50 LB meat mixer however the bean counting engineers that aborted the quality control process and included the china chrome screws/bolts in the stand, tub removal hasp, tilt lock bolt and of cours...

Read full review

C
Christy Dame
Reviews 1
2020-01-21 09:07

Ordered a product for my husband for his Birthday ...

Ordered a product for my husband for his Birthday got it in just a few days. He had told me the wrong thing so I had to return it. Shame on me for not reading return policy that they dont cover shipping for returns. Now I paid 15$ and some change to get it. It now has cost me 41.78 to ship back. So ...

Read full review

D
David Chilvers
Reviews 1
2020-01-09 16:18

I am the proud owner of the 22 Big Bite grinder an...

I am the proud owner of the 22 Big Bite grinder and now the 10" slicer. Great products, built very well and powerful. I process my own meat and both are as good as the commercial machines my buddy has.......even he likes them!! Better price too!!

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn