The worst experience with "Pat" the owner. this company is undoubtedly a pure money grab, could not care less for the customer issues and working with me to resolve them, instead tried to explain to me how their service guys creating a leak in my pool was really my fault, and then hung up.
Would...
Don't buy from them.
They sell subpar products and have no customer service.
They, and Sunrise Hot tubs, should be ashamed of themselves.
The sale people are great but the pool installers are terrible. They don t Care about what they re doing. Basically throw everything in a hole. No Attention to detail. Took over 2 months to finish. Was told well it s been raining meanwhile people in the neighbourhood who used a different company ...
I have had a swimming pool and hot tub for several years. Before Leisure Industries opened into our area I obtained my supplies and repairs from the large swimming supplies store in my area. My first experience with the owners of Leisure Industries was like a breath of fresh air. "Pat" the owner too...
Leisure Industries has been such a great find! We are totally thrilled with the knowledge, care and expertise that we receive. Thanks for making sure we get honest, thorough service. The products are also good value.
I purchased an above ground pool 2 years ago. It was under warranty. It had a hole in it this year?? When my husband called Pat, he was rude, blamed a tree? We don't have any trees in our yard. As well we noticed another 3 holes on the lining? We paid $8000 and this is the treatment we got. I ...
This company is amazing!!! They are so knowledgable and helpful. The staff at leisure industries even came by my house when I was out of town to check the water in my pool! They are so awesome and I would recommended them to anyone!
I bought And above ground swimming pool 16 x 12 I ve had nothing but problems since I got it three years, I have to buy new liner again because the other one just popped holes in the metal part of the outside pool I had rust in it which caused a big hole in the liner when I call leisure pools I hav...
Knowledge, care , sevices and prices are second to none.
Had a project (pool) last November, very satisfied.
Pat and Jill are great and have been so helpful with any pool needs or questions. I highly recommend Leisure Industries for all your pool needs!
The service I received from Leisure was amazing. They went above and beyond my expectations and my backyard now looks outstanding. We love our new pool and hot tub. It has been put to great use this summer and we have received nothing but compliments from friends and family. Would highly recommend L...
We recommended Leisure Industries to our landlord for replacement of pool liner, because they are local and were helpful in balancing pool chemicals over last few years. However, was not impressed with interaction regarding installation of the new liner. They left their lunch garbage in our backyard...
Very knowledgeable and courteous staff. A pleasure to deal with for all my swimming pool needs.
We purchased our pool from Pat, and we were so happy with the service and product. We went back and bought a new hot tub, and it is perfect. Thank you Leisure Industries!!
pretty good service. they are very kind snd hrlp me lots
Fibreglass pool
Quick summary of scoring as a 0, then the detailed review: -1 Project timelines were discussed and not met. We came across the revised schedule by prompting vs. being proactively told -1 Failed to manage our expectations we kept having to check in on deliverables; permit for the p...
Good prices, large diverse inventory and knowledgeable staff. Always had great customer service here.
We were so please with the exceptional and personable service we received from this company. They went above and beyond to get our liner installed earlier than scheduled to coincide with pool deck work we were having done close to the same date. Jill was wonderful and helpful. The installation went...
I had a pool installed by Leisure last year. Wow was the service I received from them amazing. Jill was very helpful and informative from start to end. She informed me of the permit procedures and helped guide me through it. Right off the back she warned me dealing with the city was sometimes diffic...
Most brutal and stressful experience imaginable. Bought a pool in November, 2017 with the expressed idea that we wouldn't be thrown on a list of people looking to build in the Spring. All we received was lies. I should have known something was up after the third time walking into their showroom a...
Had my pool installed through Leisure. Have not had a problem since installation ( 6 years ago ). Regularly take water sample to them for testing. Always very friendly and willing to help in anyway possible
I had my pool built by the Leisure Industries about 4 years ago and ever since, I have continuously used their services for all my pool needs. In fact, this year I purchased a safety cover from them and once again they did a great job. They really care about their customers and have decades of exper...
This place is great, Jill always trying to help you out and the prices are extremely reasonable!
We trusted leisure industries to replace our pool liner. 3 months later I have just been told by Desi that his team won't be removing stones from under the liner or installing the liner lock which was left on the floor to the side of our pool. Also the skimmer face plate will not be completed.
They...