Dan Adam's was a fantastic salesman. He will definitely have all of my business as well as my family's business. He always returns calls promptly and is very attentive to what you want and are looking for. He definitely goes above and beyond.
Amazing customer service, follows up with customers well, and gave me a great deal on tires!
I had Richard Analiz help me he texted back quickly knowing I lived an hour and a half away and even delivered my new family car. Great service! If I ever need a vehicle or if any family does Im definitely referencing them to lasco and Richard! :)
My experience at Lasco Ford was amazing. Salesman Ben Willey was so knowledgeable and thorough. His personality and ability to communicate were outstanding and his customer service skills are top notch. I would recommend this young man to my friends and family to purchase a car from. If you are shop...
Dakota work with on getting a nice 2011 Cadillac I'm happy about the price on the vehicle and it was a big surprise to walk out lasco Ford let me walk out the door on a same day deal on my new car a big thumbs up
Fast service at a good price! Would and will buy from again!
Great to work with, friendly, helpful and priced right. Austin was helpful in getting right parts ordered for my vehicle. Will use them again.
Long wait times when I was there. I was dropping off my vehicle for a recall n receive a loaner I waited over an hour and a half. The lady beside me had been there 4 hours for an oil change and we both had appointments.
Kayla Mcnutt was the best sales person,,, so professional and eager to make our experience painless!!!
Dale Williams was great with the customer service. From the time I contacted him he worked his hardest to meet my every need. We worked out a great price for the vehicle I need. And to top it all off he drove the vehicle over an hour to my work not only to drop the vehicle off, but to also take my l...
Did not buy a car there but the dealership service has been outstanding
Is there a way I can give Lasco Ford 6 stars? Our sales person, Kyle Brown, helped make what can be a stressful buying experience a
pleasurable one. He let us dictate where we wanted to go in our
decision making. And guided us along with all the needed information.
We are a retired couple not l...
Very helpful and and didn't bother us until we were ready. No pressure.
I wouldnt buy another vehicle from here. I was lied to by multiple people. They would never call me back when they said they would. And as a woman I feel the men i dealt with talked down to me and treated me like dirt. The truck i bought stalled on the way home and after they told me to bring it in ...
Ben Willey was very helpful with getting me into a new vehicle. Ben was able to answer all my questions and was very patient while I was deciding what I wanted to do.
Andy Klepoch was a pleasure to deal with. Very professional and knowledgeable. I will send my friends to him.
Excellent!! It was more like dealing with a friend or family member than going to a dealership just a wider selection. Dan Adams was a great guy and I wouldn't go elsewhere ever again.
Great sales team!
I got the vehicle I wanted at the right price
They even drove two hours each way to deliver the vehicle
Follow up leaves some improvement!
Waiting four months for a key fob
Still waiting!
Michael Bailey is a great salesman! He is very knowledgeable of the cars he sells. I had the best experience buying my new and 1st Ford car from him! I always recommend him to all friends and family!
2nd time coming to lasco and once again Emily Kerzka took great care of me thought I was stuck with my lease that I was about to go over the miles and she was able to work it out and get me in to a brand new escape after hours of showing me different cars and options!!!
The service after the sale is ridiculous. I have requested a missing reflector for the car I purchased and the extra key and fob which I was told they would locate and give me. Bought the car July 7, no reflector no key no call backs. One would think a $20,000.00 purchase might warrant a $3.00 refle...
Lasco ford I am not suprised you have no record of me being at your dealership..Let me refresh your memory. I had an appointment on Saturday February 18th at noon to look at a truck at your dealership. My appointment was with Victor..I drove from 4 hours away..I communicated with Victor several time...
Great service and prices. Problems resolved quickly (which are rare) without jumping through a bunch of hoops.
Awesome dealer . Friendly and organized. Fast service.
I was dealing with a young lady named Samantha, I didnt purchase a car from her but I did appreciate her professionalism and her follow up. She has reached out to me countless times working hard to find me the exact vehicle I want. Exllenet personality, and hasn t been pushy with me at all.
A big thank you to Stephanie Toth for all the help with getting my family into a 2013 ford explorer! Everyone is so understanding here! Especially when my 2 year old was throwing a fit! This is definitely a car dealer I will be going back to! Thank you again for all your help!
I had a good sales person all though I told him I needed two keys for a used truck I was in process of buying he tells me $25 extra so I said no problem went to leave with truck and key didn't work so I went back in and salesman calls service and they said oh it needs to be programmed and I...
I recommend Addison, who is a non salesman...salesman which I love... very laid back no pressure, made a video of the car I called about before I went to see it. I made the purchase of the beautiful Ford Explorer and I am very happy.
Great experience. All of the staff including Kayla were extremely helpful. Would come back
Wonderful experience in the service department. Fixed my car ahead of the promised time.
Switched from Randy Wise to lasco and tell everyone I know to make that switch as well. Lasco is far superior in customer service than any of it's competitors!
Dan Adams was a pleasure to work with and got me a great deal!
Great to work with these guys!
I ordered a part, a 4x4 decal. It arrived on time. The part initially looked to be the wrong color due to the peel off paper over it. It looked black. Was supposed to be gold. I contacted Lasco, they double checked the part number and got back to me right away assurin...
Dan was great! He made the whole experience easy, he is a true professional and I would recommend him to anyone looking to buy a car.
I visited Lasco on three different occasions and could never get a sales person to help me. Third visit I spoke to a manager and he said the salesman was on lunch and would get him . A salesman looked out from a room down a a hallway went back into the room and I finally left after another 15 min. A...
ANDREEA WAS EXCELLENT VERY IMFORMATIVE ABOUT THE NEW 2015 ESCAPE SHOWED US THE ESCAPE THAT WE WERE INTERESTED IN AND WENT ON A TEST RUN AND EXPLAINED ALL THE NEW OPTIONS ALSO, LASCO FORD WENT THE EXTRA MILE ON THE TRADE-IN
THANK YOU FOR MAKING OUR VISIT TO LASCO FORD VERY FRIENDLY WE'LL BE BACK
HORRIBLE EXPERIENCE!!! I bought a used Jeep Compass from them. I went there because they were known to help people with less than perfect credit get into vehicles. Well they are not the only dealership that does this. It took 3 DAYS TO GET AN $8000 USED CAR. I had my 7 month old son with me as well ...
This was the worst service I have ever had. We bought a truck from lasco ford in Fenton about 6 weeks ago and was told the spare key was no where to be found. They told us to come back that Friday (so 4 days later) to get the key because they would have it then. So we went in Friday, they still coul...
They dont know how to pack parts for cross country shipping....no pride in work performed
So my parents and I were wanting to buy 2 cars a couple days ago my parents wanted to go to LaFontaine I said let s try Lasco we get there and i see the car I want and fell in love my the sales guy wanted to do my parents deal first so after they get done he starts to tell me we should wait to do ...
The team that helped me was excellent, from sales to finance. The dealership is extremely busy, for a good reason. They have low prices, good inventory, and a helpful and friendly sales staff. We discussed my need for a new car and what I would be using it for. Kayla Mangini was very helpful and he...
The website was easy to navigate and track down my parts. They were delivered quickly and fit great. Thanks!
Best dealer in Michigan! Sales department is great and the service department equally amazing. The service director Steve McGowen is PHENOMENAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Recommend that everyone come to Lasco!
Purchased a rear seat center console. The first one that came was the wrong color and they quickly sent me a new one with return shipping for the other one. I would definitely purchase car parts from them again. Price was also the best I could find on the web.
I am extremely satisfied. This was my first experience buying a car brand new. The sales representatives Kayla and Chelsea, were very helpful and dedicated to making sure I left satisfied. They maintained a stress free experience. They did everything they possibly could to make buying a new car as p...
Blower Motor needed replacment on 2014 Escape(10,000 miles). Set up appt. with Lasco Ford to replace Blower. RO(Repair Order) on file but person who set this up (Melissa) said she never
talked to me or ordered part. Denice will order part and get this resolved. As soon as this is taken care of, I w...
Emily and Tina took really good care of me during the process of buying my first new car! I recommend them to everyone.
wow Ben, thank you for your service. you can't say enough good about this guy right here. i love my car and Ben
I ordered a part for my Transit which showed up 2 days ahead of schedule. UPS had damaged one item so I contacted Lasco; they were very helpful and willing to do what it took to ensure I was satisfied.
I didn't realize one of the parts I ordered requires mounting hardware that Ford doesn't include....
Took car in to get an oil change. Called first and asked when the best time to come in so didn't have to wait long. A guy named Miguel I think said not to come in til after 10 am for the shortest wait. When I arrived I was told it would take ONE hour. The person that was there said should have got h...
I drove almost three hours to get to Lasco Ford. My salesman Scott S did all of the work for me. He found the exact truck I wanted and did everything he could do so I could have it at the payment I wanted. I'm very happy. The sales team made sure I was taken care of. Never once did I feel lost or mi...
I have had a complicated few months, my husband was suddenly paralyzed. I was having a hard time finding an affordable vehicle that was handicap modified. I also had four years left on my car. I called Theresa at Lasco in Fenton and explained my situation. She went above and beyond helping me. ...
Dan Adams was such a big help! Very great at explaining options & overall just a great experience to work with him!
Chris schram, very straight forward guy, hasslefree
My order was received earlier than expected. Was very easy to work with. Thanks
I am so impressed with Lasco Ford and their wonderful sales team! My mother was looking to turn in her GM lease, and get a new Escape. Our salesperson Jessica Trice really went above and beyond to help her find a great deal on a vehicle that she absolutely loves! Thank you Jessica!
Price for part with shipping was cheaper than locally, rockauto or ebay.
No transmission person on staff kind of hard to get your car service
If you re considering the purchase of a new or pre-owned vehicle, I highly recommend Andy Klepoch! He was very knowledgeable and very polite in answering all my questions. Andy spent time with me from the beginning to the end of the whole transaction without any pressure.
Whole transaction was positive. From price, to shipping, to communication. A+
..Will not hesitate to do business with them again... Thanks
Stay away!!!! The worst dealership around!!!! Save yourself time, heartache, and a headache. The refused to sell a vehicle for a price that was given by the salesperson! Not to mention the same price was advertised over the internet! The only reason they received 1 star is for giving me a bottled ...
Theresa did a great job! She showed me more than any other salesman and got me the best deal. I've been buying cars for close to 60 years and this was the best experience ever!
Dale Williams is a great salesman. I highly recommend him at Lasco ford Fenton mi. He very kind and knowledgeable on the buyer process. I will guarantee you will be happy with him as your salesman. Thanks so much again Dale Williams.
Travelled from Grand Rapids after visiting several local dealerships and being given the run around, Paul & Deborah respected my no time to waste cut & dried approach and delivered us a beautiful new vehicle to our specifications and we are very happy. Customer service also beyond expectation.
Got a 2012 Fusion AWD Sport, great car.
My only qualms was with the service. They acted as if they had a sure bet and were very pushy. They did however try to come close to what I wanted and I even went over a little of my maximum limit for this car. And they were nice.
But a big reason I scor...
Part was OEM and it fit perfectly. Lasco sent the part well packaged, in perfect condition, and at a price that was competitive. I also liked that they required a verification of the make and model of the car to ensure that it was the right part.
Samantha G. Is super great. Has been researching to find me the car im looking for!
Friendly and helpful staff that went out there way to find the part that I needed because I didn t know the name and at a fair price
My experience with lasco was very Impressive. When I went in there I was immediately helped, no waiting around. The lasco employee Mark Schotten helped me it was his first time selling due to him just starting and he was great. He brought me coffee, made sure I was comfortable and he gave me the bes...
Needed a constant control relay module for my 2004 mustang gt..the price from lasco ford was $180 cheaper than my local ford dealership here in texas..if I need anything else I will be dealing with lasco ford again..and I have no complaints and shipping was very decent.
Exactly what I was looking for. Timely delivery. I appreciate Lasco Ford's care to follow-up with me to make sure I was a satisfied customer.
Thank you Lasco Ford for being an exceptional Sponsor to many events!
I had a very positive experience at your dealership. I was especially impressed with the courteous and professional service I received from your salesman Alex.
Great dealers, great vehicles, great prices! Very pleasurable experience.
I will never return to this dealership. To begin at drop off I stood and waited for someone to help me for 10 minutes. I could see multiple people talking in the office behind the glass. They all ignored me. Finally a porter came out and I asked for help. He instructed me to fill out a piece of pape...
Garret is the best ask for him and he will take care of you! Perfect dealership especially if you re looking for a great experience. Growing up in car industry, this is not my first lease, but my first experience with Lasco. I have two young kids so I needed to get in out and to the point. That is e...
I found a used honda fit listed for sale here. I emailed the dealership saying I was interested and then later that day called the dealership and asked when I could test-drive that car. The salesperson said I could test-drive the car the next day.
That day it was snowing pretty bad so I called in...
Purchased a new car from here and the sales guy did not even try to explain options to me. I had to ask for each one I ended up with and just didn't feel they had my best interest at heart. After my purchase I had many people tell me the same type of thing about it so if I could do it over again I w...
I bought a used truck from Lasco in Grand Blanc, not the best experience...after 30 days of owning it I had to take it in for service but took my truck to the Lasco in Fenton because I didn't trust the reviews from Grand Blanc, they had my truck for a week and a half, said it was done, a week and a ...
UPDATE: at first I gave this place 2 stars and that was only because of Kris. However, I am currently sitting in the service department waiting on my car. Kris has been amazingly patient dealing with me and my mama bear. He paid for my battery to be replaced as I have only had this car not even 2 we...
After being on the market for several weeks and dealing with several other salesman, Sam Gutierrez was very refreshing to work with. She worked hard on providing me with options that actually fit what I was looking for. She also sent me info on new arrivals as soon as they came into their inventory,...
Purchased a vehicle on August 30 the vehicle was used had a few minor things but they agreed to fix them no problem. after taking the vehicle home mu husband discovered the gear shift was suppose to allow you to manually shift the transmission and that didn't work we promptly reported it to our sale...
Ian Seaford is an outstanding salesman. He helped us in our decision making process by answering important questions and guiding us through the process. I would definitely recommend that anyone in need of a car should go ask for him by name.
Ms. Samantha Gutierrez has been extremely helpful trying to help me find the car I am looking for, very attentive to my requests on the specific vehicle I am looking for currently. She keeps me updated on the current list of new arrivals and check with me frequently! Thank You Samantha and I look fo...
Lasco's in Fenton is a great dealership to purchase a car. They are ready to help you purchase a vehicle with any background history. I've purchased 2 vehicles from this dealership as well as my youngest daughter. I'm going to keep telling family/friends. They have a great staff and a nice waiting ...
Purchased a used Car from this dealer, 1 month afterwards we are now sticking 4k in the car. Talked to are sales guy Scott, and he kept giving my wife I the run around. Buyer beware with this place. Dont know how much they actually do for inspections prior to selling, but in my instance wasn't much...
Since having a negative experience at another dealership in Brighton, we found Blake and Paul to be extremely interested in us, willing to work w/ us immediately with credible knowledge and concern for what we wanted & needed. Blake gave us a phone call after my husband searched the internet for a c...
Great prices and fast shipping makes Lasco Ford a pleasure to deal with.
Great job Lasco! Paul King was extremely helpful and personable. He made our car purchase a fun and enjoyable experience!
Worked with Cory Becker to get us out of a bad lease situation. Cory was patient and really worked with us. It was the best experience I ve had leasing/buying a vehicle. I never once felt like I was being sold a vehicle and more like Cory was helping me buy what I needed.
This place has done a 180 in the last 5 years for the better.
Words cannot describe how amazing Jessica and Kayla are today. My experience was amazing and my daughter was kept happy and busy. So thankful. It helped my visit go smoothly.
I went to lasco expecting to get bad news...wrong! I came out with a great car and a great payment. Rick essenburg handled my sale and i couldnt possibly ask for better service and company. My thanks to all of you!
Terrible experience. This was a 5 star review 3 years ago. If I could change it to 0 stars now, I would. Sales and service both have zero follow up skills and provide minimal customer service.