Klarna AB

1.8 · 299 reviews
the.bestin.viktori
Reviews 1
2025-01-12 11:13

Йде збір особистих даних, на цьому все.

Йде збір особистих даних, а в кінці пише "не можемо надати кредит". Ок, не можете надати кредит, то чому немає функції для викреслена особистих даних??? На скріншоті показано що є інформація про відмову, функції "відкат особистих данних" відсутня. Надає привід думати що компанія займається шахрайськ...

Read full review

Z
Zar Kim
Reviews 1
2024-10-04 18:19

Ребята кто ещё не в курсе кларна - это мошенничест...

Ребята кто ещё не в курсе кларна - это мошенничество и обман. Мы столкнулись мошенниками. Мой муж хотел заказать кофемашинка, там была со скидкой 69 евро, оказывается, мы когда оформили заказ, там была машинка, А в конечном итоге нам пришёл счёт, что мы должны сумму 130 евро за тарелку, оказывается,...

Read full review

A
ALLA
Reviews 1
2024-05-11 17:48

Дуже шкодую, що не можна поставити мінус 5 зірок!!...

Дуже шкодую, що не можна поставити мінус 5 зірок!!! Замовила товар на ціну 3,5 євро, а через 3 місяці прийшов рахунок з відсотками за кожен місяць, а у випадку невчасного платежу відсотки рахують як у космосі і в кінечному результаті до оплати 33 євро... Таке відчуття, що товар дешевий, а збагачуют...

Read full review

vladlem1707
Reviews 1
2023-12-29 09:26

СТОП МОШЕННИКИ!!! Я хотел заказать планшет в Kaufl...

СТОП МОШЕННИКИ!!! Я хотел заказать планшет в Kaufland через Klärung, перевёл моментально 170€ тут же на странице Kaufland что покупка прервана, у klarna стоит автоматическое отмена платежа, но деньги у меня ушли !!!!! Звонил в обслуживание клиентов помощи 0. Короче пытаюсь вернуть деньги. Потом допо...

Read full review

M
Malte Hult
Reviews 1
2020-09-28 07:48

Want to inform us: Some of Klarnas alternatives, f...

Want to inform us: Some of Klarnas alternatives, for example, "Share your 6 month free interest rate" does not mean what they claim! In my very fresh case, you added 29: - / payment date, despite account invoice by mail! The total amount paid to Klarna is equivalent to almost 2% above the purchase p...

Read full review

T
Tim T
Reviews 1
2020-09-20 19:16

Total disappointment! The employees send text modu...

Total disappointment! The employees send text modules and apparently do not care about the customer's request to edit individually.

Unbelievable how incompetent that arrives at the customer. Have experienced a lot of bad service but, Klarna breaks all records for that matter. Thank you! I will ne...

Read full review

L
Lara *
Reviews 1
2020-09-20 16:50

WORST CUSTOMER SERVICE ever!

WORST CUSTOMER SERVICE ever!
My order was cancelled but in 2 months Klarna was not able to pay me back (for another bill which I paid 1 day after due date they send me a new bill for 1,20 ) after contacting Customer Service (Online Chat as there is no other way to contact them!) and waiting 8 Min i...

Read full review

A
Ariana Kajtazi
Reviews 1
2020-09-19 00:51

Pretty discreet on how they communicate. A lot of ...

Pretty discreet on how they communicate. A lot of pop-ups that come up after a purchase that are confusing which make you accidentally click on it and there is no way back of paying extra fees for no reason. I wasted more money on their fees than having a good customer experience.

Read full review

_
_ EST _
Reviews 1
2020-09-14 15:42

Always helpful, always understanding. No problem m...

Always helpful, always understanding. No problem moving a payment forward, even if you missed the payment by a day.
For many years I have been doing the main thing of my Swedish purchases with Klarna and have never had any problems with them.

Read full review

W
Wellu Virtanen
Reviews 1
2020-09-11 02:05

DO NOT PAY ANYTHING AT KLARNA! If you have problem...

DO NOT PAY ANYTHING AT KLARNA! If you have problems with the payment, the money recovery has been really difficult. In addition, it will take even weeks, and is forced to use their own time to several hours. I myself fell down payment and contact the customer service was not enough, but I had to use...

Read full review

A
Anders Johnsson
Reviews 1
2020-09-09 23:00

Just returned a little early Christmas gift. The C...

Just returned a little early Christmas gift. The Christmas gift was bought at Clas Ohlson's online store and I left back over the counter at Clas Ohlson.

The cashier announced that the return was ready and the money was refunded. I stood as a question mark. - "Refunded? - To the one who bought me...

Read full review

P
Per Westman
Reviews 1
2020-09-07 12:16

Completely horrible handling of "my" problem by Kl...

Completely horrible handling of "my" problem by Klarna. Bought a pair of glasses online shop and chose to pay with mastercard / debit card to avoid the infamous Klarna invoice solution. The purchase was completed, money was withdrawn from the account. The item came. No wonder so far until a Klarna i...

Read full review

A
Angie -
Reviews 1
2020-09-02 20:46

Slow support, "chat" replies took 6-10 minutes per...

Slow support, "chat" replies took 6-10 minutes per reply. Their "direct" payments usually doesn't work so the payment gets delayed in either way and fees has to be paid and you are advised to use the bank purchase method to them. Might as well just use the bank method from the start as that's both c...

Read full review

P
Peter Blomquist
Reviews 1
2020-08-23 19:33

Payment with Klarna fails, but they place several ...

Payment with Klarna fails, but they place several preliminary payments on the amount. Customer service says they will keep my money for about 3 days and nothing can be done. They even have the guts to say that I should try with more transfers from other browsers so they can "borrow" even more money ...

Read full review

L
Lars H.
Reviews 1
2020-08-21 12:36

Klarna payment methods are confusing and not trans...

Klarna payment methods are confusing and not transparent. If you don't pay manually even the agreement is set to automatic payment (recurring payments) you will get a SEK60 =$7 fee for every invoice they remind you of.

I also tried to enroll Klarna as payment exchange for my own business but the ...

Read full review

E
Emily Fernando
Reviews 1
2020-08-21 11:56

Used Klarna for several years and has always worke...

Used Klarna for several years and has always worked flawlessly. Easy payments, be able to pay whenever I want. However, have not tried the division of payment, but pay directly and the 14-day invoice has been brilliant. Even when in contact with customer service, it works great. So I'm a little surp...

Read full review

M
Martin Naess
Reviews 1
2020-08-13 07:31

When they ask for a while, why they can not pay di...

When they ask for a while, why they can not pay directly and they say something wrong and promise that it will not change the business economically, then the second hour will receive an invoice with an invoice fee and about 225% interest. Then you will be very happy. Then you have to argue for 2 hou...

Read full review

M
Maritza Cabrera
Reviews 1
2020-08-12 06:38

Work very wrong .I pay invoice y send me the same ...

Work very wrong .I pay invoice y send me the same invoice with rants, feed fee fee.I Don't understand the master work bar Ochoa controllers Inman they send an invoice some hard getaway since 15 major
OcR 1107423879662971 payment SEK 174
20-05-13

Read full review

A
Aso R
Reviews 1
2020-08-11 17:01

Never buy an invoice or never connect your company...

Never buy an invoice or never connect your company to Klarna. The company is equal to thieves. They have cleared the whole system about how to legally make money from you, just like the communist system in Sweden. I am both private and corporate customer at klarna. As a private customer, they place ...

Read full review

R
Runar Karlsson
Reviews 1
2020-07-22 15:13

Warning !!! The Klarna have great security risks. ...

Warning !!! The Klarna have great security risks. When I was going to pay an invoice last night, the following happened. I pressed pay, and was asked to open bank ID. As soon as I pressed the ID app the warning came up. "Warning! Too many unsuccessful attempts to open ID have been made. Do nothing, ...

Read full review

H
Henrik Brenning
Reviews 1
2020-07-22 07:07

In the test Klarna. One star is too much. I bought...

In the test Klarna. One star is too much. I bought lenses with direct payment, and apparently ALL lens companies use Klarna as their payment engine, so I had no choice. And now, I suddenly get an email where they offer me my "annual report" (annual report). How on earth is that any of their business...

Read full review

E
Erika
Reviews 1
2020-07-20 06:48

All my purchases must be deducted directly from my...

All my purchases must be deducted directly from my bank account, ie not credit. Despite this, I received an invoice from Klarna after paying with my card in store. The invoice was sent to the wrong address and therefore went to debt collection. Got zero information from Klarna but it wasn't until my...

Read full review

C
Cornelia Ekbom
Reviews 1
2020-07-19 08:05

Our company have used Klarna as a payment possibil...

Our company have used Klarna as a payment possibilitys to our customers for several years. Now we want to upgrade our agrement with Klarna to their newest version, Klarna Checkout version 3. But by telephone contact with their company More

Read full review

F
Fredrik Faraj
Reviews 1
2020-07-14 08:59

Really scam business, no notices of receipt of an ...

Really scam business, no notices of receipt of an invoice, then you will suddenly get an email with reminder and administration, though you have contacted them before you want to pay it all at once. Pajaser who lives at the expense of others.

Read full review

L
L. A. Ismatov
Reviews 1
2020-07-14 05:55

Really unhappy with their service. Sold an item on...

Really unhappy with their service. Sold an item on tradera in January but still not received the payment from Klarna. I called and was told that the code I use to receive the payment had been sent to my old address where I lived 5 years ago. But the agent I talked to promised to resend the code to m...

Read full review

A
Aetila
Reviews 1
2020-07-14 03:17

I have now traded through Klarna in many cases and...

I have now traded through Klarna in many cases and had several problematic purchases due to. errors on the goods or rogue sellers.

I have a feeling that Klarna's service has improved. Got several problems with purchases after damage to packages, for example, you could easily pause the payment whi...

Read full review

R
Roland Lindner
Reviews 1
2020-07-13 06:47

I have been a victim of identity fraud through Kla...

I have been a victim of identity fraud through Klarna! And the worst thing is, that their customer support is basically non-existent! Their UK support form on their website only puts out an error message, their support email only forwards to the chat and the chat forwards to a phone number that is...

Read full review

T
Tomas Brundin
Reviews 1
2020-07-11 05:18

I'm probably one of their biggest private customer...

I'm probably one of their biggest private customers, yet they are treated like crap. Had an invoice that I paid in late but before the reminder appeared in the mailbox. Should I then pay a reminder fee or not? If Klarna thinks I should do it then they may well curse me to announce it. Instead, there...

Read full review

A
Andreas Fibich
Reviews 1
2020-07-10 02:44

THE MOST TERRIBLE STORE THERE ARE !!!!!!!! FRAUDER...

THE MOST TERRIBLE STORE THERE ARE !!!!!!!! FRAUDERS AT THE HIGHEST LEVEL !!!! Never choose Klarna as payment service !! No way! The only thing you get then are reminders and collection letters because the right hand does not know what the left is doing. Only interns are likely to work in accounting....

Read full review

A
Anna Svaritsevich
Reviews 1
2020-07-09 14:44

It is definitely the worst idea for business peopl...

It is definitely the worst idea for business people to use Klarna's payment system. I created Boka direct and our persuaded by Boka direct customer service to connect Klarna to my account. So that my customers can choose to pay via Klarna. I did my service to a customer, customer paid to Klarna, but...

Read full review

S
Sara Leoni
Reviews 1
2020-07-08 00:02

When you pay with clarified invoice via tradera yo...

When you pay with clarified invoice via tradera you have no purchase protection whatsoever. You are called in to pay with an invoice because it signals security when dealing with a private person but the security is false. I paid by invoice and when I received the item there were spots on it that we...

Read full review

A
Anton Hallin
Reviews 1
2020-07-07 19:48

Klarna has a business model that has gone from inn...

Klarna has a business model that has gone from innovative start-up to short-term profit machine.

The key to success is now spelled out for purchase, part payment and reminder fees. There you guess you have 80% of the company's revenue.

Their self-sufficient debt collection companies work to ke...

Read full review

M
Magnus Eriksson
Reviews 1
2020-07-07 13:39

Withdrawing money from an account without even get...

Withdrawing money from an account without even getting your product or getting hold of the company that delivers it, when you are going to claim the case, this is not possible, even though you have performed the process 2 times before. Should never use the clear longer to any extent, then I take car...

Read full review

L
Ludvig
Reviews 1
2020-07-06 20:00

Avoid Klara to the greatest extent, however, they ...

Avoid Klara to the greatest extent, however, they now seem to have a monopoly. Have two horrible experiences that make you think.
Only when making a direct payment with a bank account do they take the opportunity to take a credit report despite cash payment. They mention it as "invoice solution" an...

Read full review

J
Joseph Fnoun
Reviews 1
2020-07-04 22:33

Biggest scammer on reminder fee. Warning they have...

Biggest scammer on reminder fee. Warning they have all the information about your account balance / purchase transactions have just like your bank account statement. It is not enough to choose payment on the fall day. they mean that they send an invoice to your e-mail so you have to log in to the cl...

Read full review

L
Lars B Lundqvist
Reviews 1
2020-07-04 05:17

Klarna is one of the toughest payment services I'v...

Klarna is one of the toughest payment services I've been to!
Earlier, you could get a link to the invoice by mail. They have changed that!
Today you have to LOG in to their website, in order to retrieve the invoice. IT IS NOT CUSTOMER FRIENDLY! I did not even find an actual invoice in early June a...

Read full review

M
Me Johan Eriksson
Reviews 1
2020-07-02 01:09

Why do they have to hold on, after buying xxl, whe...

Why do they have to hold on, after buying xxl, where it is only possible to use the clear. It is not possible to pay directly but only within 14 days.

After purchase, there will be an Mail with payment information. It will not, the purpose is perceived to be that I should not pay on time and rece...

Read full review

K
K-G NYGAARD
Reviews 1
2020-06-28 23:24

Klarna may have a "flying" start on their savings ...

Klarna may have a "flying" start on their savings account, but the service also does not seem to be fully developed! For example, it is not possible to transfer money from an unrestricted account to a restricted account. Customer service can not help but you are directed to transfer the money back t...

Read full review

View all reviews on Trustburn