went back next day and they said the kite was defective and it wasn't me! Swapped out for the new kite and they put it mostly together this time to make sure there were no issues. Of course, it's been raining ever since so still no kite flying. It's nice when things work out right the first time. ***boyfriend bought me a kite for my birthday and we go to the beach, try to get it together and this little bar has to go all the way around the nose from some weird non middle entry point while also going in the opposite direction? The directions were no help. Yes you say there is a hole there but not how to get the two points in at the same time without that thin flexible wire breaking. And because we don't have years of experience putting kites together, the thing broke in my hands. So thanks for a $36 piece of crap that requires years of kite building experience or a degree in engineering to figure out. Birthday kite flying on beach FAIL.
Cold, impersonal service. Others might have a different experience, but for me, they acted like I wasn't even there. $40 wasted. Now I drive right past this place and go out of town when I want a good kite store, totally worth the drive.
We wanted a kite to play around with for our weekend at the coast. The kite was great and the staff were very friendly. Will definitely come back.
Very knowledgeable and hrlpful. Customer service was excellent.
So much to choose from. We always visit when we are in Newport, Oregon.
Owner is really informative and polite and helped us fix our kite. We had a wonderful experience
Big selection of kites, whirlygigs, wind chimes, banners and flags.
The sales clerk was so knowledgeable, she showed us how to fly it and assemble the beautiful kite I bought for Father s Day. Would definitely recommend their store.
A very wonderful selection of products for the sky and the yard. Very friendly staff. I highly recommend this business.
Dudes and dudettes.... These peeps got your kites and they got great service! We love this place every time we come through
Great group of people, excellent customer service, quality products! Gave us plenty of room to shop, but checked in from time to time to be sure we were still doing okay. Purchased a sizable stunt kite- much larger than I'm used to. They brought the kite out from the back, opened it up to make sure everything assembled correctly, and walked me through all the features step by step. Will be back on our next vacation to purchase a kite that doesn't drag my wife down the beach!
Took my two grandkids to the Kite Company for their first "beach" kites. Great selection and the staff was very informative and helpful. They did an excellent of recommending good "starter" kites in line with my price range the kid's desire to have a kite that reflected their personality. Granddaughter went home with a beautiful princess kite and grandson picked out a gnarly pirate kite. Both were very easy to assemble, launch and held up remarkably well to 20 mph wind. Excellent experience and we all couldn't be happier!
I was refused service by the owner due to a medical issue When I tried to compromise and explain to him he said he did not give a dam and said he would not give us service and to get out of his store and I Was a return customer and have spent thousands in his store on kites Needless to say I will not be returning there ever again
A really unique store that is fortunate on the main street and run by a friendly, competent staff.
A great kite store. Will walk you through the kite setting up, flying , and putting away process completely. You will feel like a professional before you walk out the door with your new kite. Any issues with your new kite, the kite company will fix, even after you take it home. We bought sport kites and I could fly mine pretty well after the complimentary kite lesson. The kids and husband were pros right away.
Exceptional customer service. Keith set me up with a small, foldable kite that will fly in wind between 6 and 20 miles an hour, won't be hard for my 5 year old to control, and is small enough to fit in a glove box. He also strung the kite for me and taught me how to tie the kite string up for easy deployment and no tangling.
Never seen so many kites and other items used in tje wind. They have special kites that look like planed, animals, space ships and things thT spin in the wind . It is worth the stop to look. Kind of hard to find so use your gps.
Great selection of kites of all kinds. Expert advice. Nice staff.
Great customer service, knowledgeable staff. Bought a large kitesurfing trainer kite, the staff made sure I understood the power and potential danger of the kite.
No returns...they have cheap kids kites that don't fly....most of selection is great I'm sure
Best place for quality kites. Friendly, helpful employees. Great selection at great prices. Also windspinners!
Excellent selection. Staff were super helpful in selecting the best kite as a gift for kids. Really good.
We came here looking to buy some kite string for and old stunt kite we bought at a thrift store. To our surprise, the owner had us bring in our kite to verify what kind of string we would need. Not only did he get us the correct string needed, he also adjusted our kite and inspected it for a safe flight. The owner was very knowledgeable with kites and so nice to talk to. He gave us some pointers and some great tips on flying our kite correctly. We made it to the beach and the kite worked great. It was so much fun to fly and learn about our kite. Thanks for all the help!!
Best kite shop I've ever been to! Great selection and good advice. You can shop online also.
Very helpful staff who you can tell love their job!
Large collection of kits & reasonably priced! I've never flown a kite before but I got an octopus for $20 & it was great! Very easy to assemble & get into the air. They had kites for every skill level.
Very friendly place. They engaged me and helped explain all the differences between the kites. After I purchased, they walked me through the setup to make sure I understood how to setup and use the kite. I love local stores!
Kieth is hands down your kite guy. You not only purchase quality kites here but he explains what you need to do to rig fly stunt and land your kite. A very pleasurable purchase experience
Friendly and knowledge sales staff that seen interested in getting you the best kite for your skill, needs, wind and budget. I will certainly be returning to this location
Wonderful selection. The staff is very helpful and knowledgeable
Such a cool store! I never thought about how impressive kites could be. I would have enjoyed chatting with the people working there more, but I think it was too obvious I was a tourist who wasn't likely to buy a kite. You should definitely pop in there if only to look at the beautiful colors. Along with kites they have other decorations and stuff that are wind oriented.
A wonderful store with all kinds of wind toys, not just kites. All price points and good advice to get you what you want.
Kimry was absolutely amazing, walked me through exactly which kite I should get for what I wanted to do and spent over 30mins with me one on one explaining how to use it best. Took a bunch of awesome tutorial videos from her going through it but not able to post any unfortunately. Hope that screen shot says it all! Thanks again Kimry and it was truly a pleasure to meet you! :)
Freaking awesome people that run the shop. About the best selection of kites of ever seen, probably well over a 100 models. Customer service is beyond top notch. I've broken a few kites that I've gotten from them and they would have repaired them for me at no cost.
Stopped in and bought a kite. Owner was very helpful and helped us find a great kite.
They have all of their kites for sale on display, so it is easy to decide which kite you want. There is quite the choice of accessories and the owner makes you feel welcome and is willing to help in any way. Their prices are better in the area.
Came in while on anniversary weekend with my boyfriend, looking for a first kite experience. I definitely got that, with all the knowledge to make me a pro also, but that was free! We ended up getting a Symphony Pro 1.8 and could not be more pleased, it s similar to a parasail but don t Drag us down the beach from the 20+ winds. Will be back for my upgrade when I m ready!
Fabulous selection and the man in the store was really knowledgeable. He taught us how to assemble our kite and talked us through some basic stunts. I highly recommend this shop!
Keith was amazing .very helpful and knowledgable.brought in stunt kite for repairs.had everything needed to get us up and flying again. Thanks again keith
This place is off the hook great! If you are going to get a real kite (not a cheap plastic piece of junk from Wal-Mart) I would only recommend this store to you. My family and I always went to Catch the Wind kites growing up who is no more. I have been to the Kite Company multiple times this weekend for parts, new kites and a couple to take home. The owners and employees are extremely friendly and informative. I bought my daughters first stunt kite and the instruction he gave her was second to none. I don't ever remember getting any instruction upon purchasing kites at any other store. From now on all my kite needs will be direct from The Kite Company whether I have to order from home or when I am at the coast. Thanks Kite Company! We will be back.
Explained every aspect of each kite - how to set up, take down and flying tips.
First time in the store & everyone was helpful & they have a great variety of merchandise.
We were on vacation near Newport this month and saw others flying kites on Tillicum Beach and decided we needed one too! The gentleman at the store (Keith, I believe) was friendly and helpful and set us up with a great beginner kite which flew easily and beautifully! What a fun addition to our Oregon vacation! Thank you so much!
Great place and awesome staff. A step above! Wanted all the toys.
What a great experience. Helped us pick the right stunt kite. Showed us how to put it together. Even fixed our older kite that had broken years ago. Highly recommend them all of your kite needs.
Love this place buy a kite every time but had to pick up 6 of them today. You guys rock!!!
This is the place to buy your ocean kites. Staff helped match me with the right kite for beach enjoyment.
This place is amazing! I got a really cool tie dye kite here and it was pretty cheap! Plus no sales tax in Oregon, so that makes it even better!
This store is great. The staff is super helpful and very friendly. They have a wealth of information about the wide range of kites there. I travel from the Seattle area just to visit this shop. I am happy I stopped while I was driving by. The store is also very easy to notice from the road and parking has never been a problem.
We sure enjoyed this great shop but really enjoyed the owner. Nice to chat with someone who really loves their job and life. I'd go back just to visit. Thank you for a great experience and our kite is already hanging at our campsite
Love Newport and kites. Picked up a stunt kite for the beach
Great selection of kites & wind socks, chimes, etc. Friendly, knowledgeable, & professional staff. We had a blast with our purchased kite on the beach! They gave us tips on when the best time to fly was.
AMAZING service!!!!! I came in to get one of the support chaps on my stunt kite replaced he was quick, knowledgeable, and extremely friendly! if anyone has any kite questions or needs I will suggest anyone who is nearby to them!
Such a great store. Lots to choose from, such nice people.
I purchased a Cherry Bomb kite 15 years ago for this store. Flash to the present and I had a rip that needed to be repaired on the same kite. They happily made the repair and in a very quick time period!
If your on the beach and you have wind, you need a kite! I highly recommend the Kite Company!
We had a great experience. Huge selection and super helpful staff. Wide price range as well, kites start super cheap and go up to pro status.
Very helpful choosing the best performance kite for our vacation and showing us excactly how it works.
Excellent customer service. Brought in a couple year old kite and it was inspected and a part was replaced for free. Good store ran by good people.
Lots of nice merchandise. Excellent help. Great prices.
Everything you can think of from banners to kites. I love the big windchimes
Even if you're not looking to purchase a kite, I encourage you to stop in. They have some great merchandise... both for myself and gift shopping.
We had wanted to stop here for years and finally did, and it didn't disappoint! Every kite you could imagine is here! And friendly staff too.
We went in this store to buy a new kite because our kite was broke. They fixed our kite, making a 30 year old kite happy again! Great service, fun, good quality kites!
They are the best!!! So very helpful, this Granny can succesfully fly my kite, and my 10 year old grandson launched our new stunt kite within the first couple minutes when I managed to pick the only almost windless day in Nye Beach. Thank you so much for selling us exactly what we needed and for such great instructions for setup and flying
Very helpful staff. Great prices, and tons of flying toys.
Great store! Knowledgeable, friendly, and very helpful with decent prices!
Great selection from young kids doing their first kite to large advanced kites. Prices are very reasonable for what you get. The staff is also very nice and knowledgeable.
Nice colorful, friendly store. Saw a lot of their mdse on the beach today. Didn't have the tetrahedral I was looking for.
We brought in a whole bag of old busted up kites and the owner helped out a ton by getting all of our broken parts fixed up! He had us on the beach flying in less than 1/2 hour at a very reasonable price. Really great store!
A++++
My boyfriend and I were doing a road trip. We stopped in Newport and decided to walk around. Everything thing was closed except the kite company. Since we planned to go to the beach we decided to get a kite. The owner was super nice and didn't try to push you to buy the most expensive thing. He explained every kite and from low to high. Since it was our first time there he was nice enough to print us a map of the area and highlighted everything that was still open and a great restaurant. Hands down this place proved that Newport is the friendliest city.
We bought a kite 2 years ago and broke the tee yesterday. Took it to them to repair and they fixed it on the spot. Great service low repair rates. Ty
Great customer service. Reasonable prices. Quality kites.
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