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Average ratingExcellent
4.8/ 5

Based on 130 reviews

587%
48%
31%
22%
12%
Sandy Flowers
Reviews 1

went back next day and they said the kite was defective and it wasn't me! Swapped out for the new kite and they put it mostly together this time to make sure there were no issues. Of course, it's been raining ever since so still no kite flying. It's nice when things work out right the first time. ***boyfriend bought me a kite for my birthday and we go to the beach, try to get it together and this little bar has to go all the way around the nose from some weird non middle entry point while also going in the opposite direction? The directions were no help. Yes you say there is a hole there but not how to get the two points in at the same time without that thin flexible wire breaking. And because we don't have years of experience putting kites together, the thing broke in my hands. So thanks for a $36 piece of crap that requires years of kite building experience or a degree in engineering to figure out. Birthday kite flying on beach FAIL.

T Rohr
Reviews 1

Great group of people, excellent customer service, quality products! Gave us plenty of room to shop, but checked in from time to time to be sure we were still doing okay. Purchased a sizable stunt kite- much larger than I'm used to. They brought the kite out from the back, opened it up to make sure everything assembled correctly, and walked me through all the features step by step. Will be back on our next vacation to purchase a kite that doesn't drag my wife down the beach!

Dave Schamp
Reviews 1

Took my two grandkids to the Kite Company for their first "beach" kites. Great selection and the staff was very informative and helpful. They did an excellent of recommending good "starter" kites in line with my price range the kid's desire to have a kite that reflected their personality. Granddaughter went home with a beautiful princess kite and grandson picked out a gnarly pirate kite. Both were very easy to assemble, launch and held up remarkably well to 20 mph wind. Excellent experience and we all couldn't be happier!

mark weitman
Reviews 1

I was refused service by the owner due to a medical issue When I tried to compromise and explain to him he said he did not give a dam and said he would not give us service and to get out of his store and I Was a return customer and have spent thousands in his store on kites Needless to say I will not be returning there ever again

sophie kayakgurl
Reviews 1

A great kite store. Will walk you through the kite setting up, flying , and putting away process completely. You will feel like a professional before you walk out the door with your new kite. Any issues with your new kite, the kite company will fix, even after you take it home. We bought sport kites and I could fly mine pretty well after the complimentary kite lesson. The kids and husband were pros right away.

Matt Stimson
Reviews 1

Exceptional customer service. Keith set me up with a small, foldable kite that will fly in wind between 6 and 20 miles an hour, won't be hard for my 5 year old to control, and is small enough to fit in a glove box. He also strung the kite for me and taught me how to tie the kite string up for easy deployment and no tangling.

mike johnson
Reviews 1

We came here looking to buy some kite string for and old stunt kite we bought at a thrift store. To our surprise, the owner had us bring in our kite to verify what kind of string we would need. Not only did he get us the correct string needed, he also adjusted our kite and inspected it for a safe flight. The owner was very knowledgeable with kites and so nice to talk to. He gave us some pointers and some great tips on flying our kite correctly. We made it to the beach and the kite worked great. It was so much fun to fly and learn about our kite. Thanks for all the help!!

Dan Bellamy
Reviews 1

Such a cool store! I never thought about how impressive kites could be. I would have enjoyed chatting with the people working there more, but I think it was too obvious I was a tourist who wasn't likely to buy a kite. You should definitely pop in there if only to look at the beautiful colors. Along with kites they have other decorations and stuff that are wind oriented.

Marlon Equitz
Reviews 1

Kimry was absolutely amazing, walked me through exactly which kite I should get for what I wanted to do and spent over 30mins with me one on one explaining how to use it best. Took a bunch of awesome tutorial videos from her going through it but not able to post any unfortunately. Hope that screen shot says it all! Thanks again Kimry and it was truly a pleasure to meet you! :)

charles feldman
Reviews 1

Freaking awesome people that run the shop. About the best selection of kites of ever seen, probably well over a 100 models. Customer service is beyond top notch. I've broken a few kites that I've gotten from them and they would have repaired them for me at no cost.

Mariah Lewis
Reviews 1

Came in while on anniversary weekend with my boyfriend, looking for a first kite experience. I definitely got that, with all the knowledge to make me a pro also, but that was free! We ended up getting a Symphony Pro 1.8 and could not be more pleased, it s similar to a parasail but don t Drag us down the beach from the 20+ winds. Will be back for my upgrade when I m ready!

Nick Drake
Reviews 1

This place is off the hook great! If you are going to get a real kite (not a cheap plastic piece of junk from Wal-Mart) I would only recommend this store to you. My family and I always went to Catch the Wind kites growing up who is no more. I have been to the Kite Company multiple times this weekend for parts, new kites and a couple to take home. The owners and employees are extremely friendly and informative. I bought my daughters first stunt kite and the instruction he gave her was second to none. I don't ever remember getting any instruction upon purchasing kites at any other store. From now on all my kite needs will be direct from The Kite Company whether I have to order from home or when I am at the coast. Thanks Kite Company! We will be back.

Melissa Pietrick
Reviews 1

We were on vacation near Newport this month and saw others flying kites on Tillicum Beach and decided we needed one too! The gentleman at the store (Keith, I believe) was friendly and helpful and set us up with a great beginner kite which flew easily and beautifully! What a fun addition to our Oregon vacation! Thank you so much!

Rob Campbell
Reviews 1

This store is great. The staff is super helpful and very friendly. They have a wealth of information about the wide range of kites there. I travel from the Seattle area just to visit this shop. I am happy I stopped while I was driving by. The store is also very easy to notice from the road and parking has never been a problem.

James Amanda
Reviews 1

I purchased a Cherry Bomb kite 15 years ago for this store. Flash to the present and I had a rip that needed to be repaired on the same kite. They happily made the repair and in a very quick time period!

If your on the beach and you have wind, you need a kite! I highly recommend the Kite Company!

Claudia Crum
Reviews 1

They are the best!!! So very helpful, this Granny can succesfully fly my kite, and my 10 year old grandson launched our new stunt kite within the first couple minutes when I managed to pick the only almost windless day in Nye Beach. Thank you so much for selling us exactly what we needed and for such great instructions for setup and flying

Melissa Trevino
Reviews 1

My boyfriend and I were doing a road trip. We stopped in Newport and decided to walk around. Everything thing was closed except the kite company. Since we planned to go to the beach we decided to get a kite. The owner was super nice and didn't try to push you to buy the most expensive thing. He explained every kite and from low to high. Since it was our first time there he was nice enough to print us a map of the area and highlighted everything that was still open and a great restaurant. Hands down this place proved that Newport is the friendliest city.

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