Chris Pancho
I recently hired a keyholding service for my business and I'm extremely happy with the level of service provided. The company is professional and efficient, and their rates are reasonable. I would definitely use them again!
What reviewers say about The keyholding company
Customers commonly describe The keyholding company as professional, prompt, reliable, and trustworthy, frequently recommending its keyholding services to others.
What is The keyholding company?
Forcefield, formerly The Keyholding Company, is a full-service physical security provider that blends technology with operational expertise. They specialise in risk consultancy, mobile patrols, guarding, vacant property protection, and systems, delivering services across 99.8% of UK postcodes through a network of accredited partners.
How does the service delivery process work?
The company operates on a four-step process: conducting a risk assessment, designing a tailored solution, mobilising services via their platform, and optimising performance using data insights to cut costs and reduce risk.
What technology platform do they use to manage security?
Their platform aggregates all services, reports, and partner performance in one place, giving clients a clear view of security trends and patterns rather than just edited highlights.
How do they achieve nationwide reach without owning every vehicle or officer?
They cover 99.8% of UK postcodes by working with a nationwide network of high-performing, ACS-accredited partners who are audited regularly for performance and ethical practice.
What is the history and timeline of the business?
The company was founded in 1998 as a specialist in keyholding and alarm response, evolving into a full-service security provider with a national partner network established in 2012 and a proprietary platform launched in 2018.
Who are the target customers and how to get started?
Clients can book a call to get started, and they offer services for homeowners, the public sector, and businesses of every size, including Martyn's Law preparation and SIA-licensed manned guarding.
What accreditations and standards does the company hold?
The business is B Corp certified, which holds them accountable for their ESG initiatives and how they work with people, partners, and communities.
What makes their approach different from competitors?
Their data collection and reporting methods changed how mobile security is delivered and reported in the UK, setting a new standard for the industry.
What is the rating split and what do reviewers say?
The Trustburn rating is 4 out of 5 from 7 reviews, with most feedback highlighting professional, efficient, and prompt response times, though one review gave a lower score without specifying a complaint.
What common themes appear in customer reviews?
Some reviewers praise the company for being friendly, reliable, and ensuring property security, while noting that their rates are reasonable and their staff is trustworthy.
What do news articles say about the business?
The company secures public sector frameworks and direct award routes, as noted in news articles about their place on the GCA framework.
How can a visitor contact the business?
They offer a dedicated live chat for enquiries and can be reached by phone at 0370 770 6886 or by email through their contact form.
Where is the business located and what are the legal details?
The registered office is located at 28 Kirby Street, London, EC1N 8TE, and they operate under the trading name Forcefield as The Keyholding Company Limited.
How do they tailor their services to different estates?
The company states that every estate has different challenges, so they build the right commercial security services around the specific root of each client's risk.
What is the official website of The keyholding company?
The official website of The keyholding company is keyholding.co.uk.
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Zackary Heath
π The keyholding company has been my go-to choice for keyholding services for years. Their staff is professional and trustworthy, and they always deliver an excellent service. I am extremely satisfied with their services. π
Patrick Hong
πππππ The keyholding company is simply the best! Their staff is friendly, reliable, and they always ensure the security of my property. I highly recommend their services! πππππ
Guardian Update
I am a satisfied customer of The keyholding company. Their services are top-notch and they always provide prompt response to any issues. I highly recommend them to anyone in need of keyholding services.
Jill Kilcoyne
I have been using the keyholding company for my business for years, and they have never failed to impress me. Their response time is quick, and they always handle any issues with utmost professionalism. Highly recommended!
Glenn Alba
The service provided by the keyholding company is exceptional. They are reliable, efficient, and always go above and beyond to ensure the security of my property. I highly recommend their services to anyone in need of keyholding.
Shayla Hoffman
I have been a loyal customer of The keyholding company for several years now, and I couldn't be happier with their services. They are always prompt and professional in their response to any issues. I highly recommend them!
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- Website
- keyholding.co.uk
- Phone
- 08707706880
- Address
- 28-30 Kirby St
- Categories
- Security and investigations