Keep. A Cleaning Company

Keep. A Cleaning Company is a family-owned residential and commercial cleaning service based in Grand Rapids, Michigan. Founded in August 2022 by Max and Jenn Tendero, the business aims to disrupt the local industry by offering vetted cleaners, instant quotes, and fair wages. They serve communities from Muskegon to Kalamazoo and provide routine, deep, move-in/out, and post-construction cleaning.

Customers can request a free estimate by calling 616-727-7232 or using the online form on keepacleaningcompany.com. The company promises to provide a price estimate and availability in less than 5 minutes. Once booked, elite cleaners arrive on time with their own supplies to complete the to-do list.

Keep offers discounts for recurring schedules, including 15% off for weekly cleaning, 10% for bi-weekly, and 5% for monthly cleaning. Customers can also save $30 on their first clean if they claim the current month's offer before it expires.

A minimum of 24 hours' notice is required for cancellations or rescheduling to avoid fees. Cancellations made within 24 hours of the appointment incur a $50 fee, while rescheduling within that window costs $25.

The company offers a satisfaction guarantee where they will provide a refund or re-clean the home if the customer is unhappy. They also recommend starting with a deep clean before moving to regular routine cleans to maintain results.

The service area includes Grand Rapids, Detroit, Kentwood, Saugatuck, Rockford, Lowell, Hudsonville, Grand Haven, Forest Hills, Caledonia, Allegan, Holland, Muskegon, and Zeeland. They also mention serving Comstock Park and Allendale.

Services include routine cleaning, deep cleaning, move-in/move-out cleaning, hourly housekeeping, and post-construction cleaning. The routine cleaning covers dusting, vacuuming, and surface cleaning in kitchens and bathrooms.

Customers who choose recurring services will get the same cleaner every time, allowing them to get to know the person cleaning their home. This is part of their effort to build trust and consistency with clients.

The team uses eco-friendly cleaning products and the latest techniques to ensure a spotless finish. They emphasize improved indoor air quality by removing dust, allergens, and pollutants from every nook and cranny.

All cleaners are fully vetted, background-checked, and insured to provide peace of mind to clients. The founders state that this vetting process is a key part of their business model to ensure professionalism.

The business operates from Monday to Friday between 9:00 am and 5:00 pm, with the office closed on Saturdays and Sundays. The address for the office is 940 Monroe Avenue NW, #G153 Suite 2, Grand Rapids, Michigan, 49503.

Some reviewers on Google mention that the team is professional, detailed, and has great personalities on the job site. They also appreciate the upfront pricing and invoicing with no surprises.

The company's website displays a 5 out of 5 rating based on 22 reviews. These reviews are sourced from Google and are used to showcase customer satisfaction.

Max and Jenn Tendero aimed to disrupt the industry by prioritizing customer satisfaction and employee welfare. They wanted to create a sustainable model that pays professionals above-average wages while delivering exceptional service.

First-time customers should note that they can save $30 on their first clean by claiming the current promotion. It is also recommended to start with a deep clean and then transition to a recurring schedule for best results.