I was looking forward to having a pool built for my grandchildren. So i looked into KB pools, however all i have to say is Stay as far away from KB Pools as you can. Never picked up the phone when I called. Does not put any customer as a priority.
Kb custom pools work wonders they have hard working people and great designers for your needs
We were very pleased with the design process. We talked to 3 different companies, and KB Custom Pools was the only contractor that delivered 3 different designs after the initial visit. That allowed us to pick what we loved and hated about each design so the 4th and final design was exactly what we...
Putting in a pool with KB Pools was an awful experience! Our pool was complete just over a year ago but we have had to file multiple warranty claims that still have not been addressed. One major warranty claim being a giant hole in our pool plaster that is leaking rust. Mr. Barnette claimed that s...
Already locked into a pool builder, but Bo called me on a Saturday and spent 30 minutes talking to me on his dime to ensure I m being steered in the right direction. There are not many people like that any more !
Thanks Bo!
James Foley
USMC/RET/DAV
We had a great experience with Ken and Bo building our pool. This is the second pool we had done with KB, and it was worth doing again.
Bo and his team did an excellent job. Highly recommend!
Had timer issues and Ken was prompt and kept me up to date on what was needed to fix concern. Great experience and would highly recommend.
Bo s pool designs are amazing. The time it took to build and finish the project was longer than expected. Bo did an excellent job fixing things that did not go right. He will go above and beyond to make you happy with your finally project and will continue to be there after the project is finished t...
KB Custom Pools did an amazing job! Design was best by far and the final product far exceeds our expectations! Very pleased with KB
Bo and his team are incredible! After consulting with several other pool companies, Bo s design couldn t be beat. Talk about artistry. Thank you all for making my home a safe, relaxing and stunning place to quarantine.
We love our pool! We started the process of searching for a builder last October and I am so happy that we selected KB Pools! They officially started to dig January 26 and we were filling up on Mother s Day! Bo and Ken were responsive and truly care. There were the normal snags of weather and co...
KB custom pools is the only way to go! Bo and his crew are amazing and really invest their time in understanding the design you have in mind. From start to finish, they bring that design to life!!! A+++++
Caveat emptor. I assume you all are adults so you can make your own decisions. But I wanted to share my experience with you. I value referrals and other's experience above all else when researching something online.
I purchased a home in 2016 that had a pool built by KB Custom Pools in 2014. Onl...
Words cannot describe the amount of detail and dedication that this company brings to the table, but I'll try. George ( Bo) Barnett, Kenny, and the entire crew, work tirelessly to ensure your custom pool for your custom house, fits your needs and lifestyle. From the personal visits to your plot, and...
Excellent Pool Builder, they completed the project on time. The owner Bo Barnet assisted me years later with replacing one of my expensive LED lights through the warranty program. I would used this company again for future pool builds.
My family has been using Bo & KB pools for years! He has created multiple water oasis's for us... from Southlake to Aurora to Austin. ALL of them have been amazing in custom detail. Bo was there from start to finish on each project saving us time and money. I literally called him any day or time of ...
We interviewed several pool companies and ended up asking two custom pool companies for their design(s) / pricing. After receiving their designs / pricing including taking into account each companies time spent at our home, asking my wife and I questions concerning our ideas & budget, KB custom pool...
Award winning pools, and no two built alike. Pool and Spa news ranked KB Custom in their top 50 pool builders in America. No pressure to make a decision, as a boutique builder they are happy with you shopping the competition. Bo understands that a backyard transformation is a forever investment. How...
The customer service is on point. The men worked efficiently and quickly to put together our dream pool and backyard. We are so excited and proud to have family and friends over for the summer. Thank you KB Custom Pools for giving us our "vacation" backyard.
Outdoor experience that was built by KB Pools is like having a 5-Star Resort put right into your backyard. Anyone that sees it says it's the most amazing pool they've ever seen. We have two pools (one deep and one sport pool) combined with a separate chiller spa, giant hot tub and outdoor kitchen ...
Will have an all around great experience. Great people! Highly recommended
We couldn't be happier with KB Pools professionalism and quality. I highly recommend!
Our pool is more than we had hoped for and we love it. Working with KB Custom Pools was fun & exciting as they enjoy what they do. Communication & follow through are their only areas of improvement, but they are very responsive & professional. We would recommend them (and have) to friends in the are...
Bo and his team are always willing to answer technical questions and assist the community.
Go Bo Pools!
We have had our KB pool for 3 years now. It is beautiful and low maintenance. The team did great job on the pool and patio design. The best part is we have had zero issues. In fact, the only issue we had was this week when a capacitor fizzled out on the pump. I pinged KB online, got a response ...
Great company to work with! Very nice and responsive!
We love our KB pool! Bo and his team not only designed us the pool of our dreams they made the entire experience fantastic! I would highly recommend them as their customer service was amazing. We interviewed 10+ companies before choosing deciding on a company and I am so happy we went with KB!
Wonderful, reliable pool company. Bo cares about all of his customers, and will go above and beyond to make your pool dreams come true.
KB and team was amazing from start to finish! Their designs are above and beyond all competitors. I highly recommend everyone to use KB Custom Pools!!!!
We had an existing pool built by another builder who used inexpensive materials that did not stand up to normal wear and tear over 3 years. Bo and his team replaced our pool coping with higher quality materials and did an outstanding job! The work was completed quickly and economically, for a first ...
We used KB Custom Pools to build 2 pools 5 years apart. Our most recent pool was the summer of 2017. Bo listened to what we wanted and designed a pool for our yard that fits perfectly. The build process went well with very few hiccups along the way. We would use KB Custom again.
Talked at length on the phone with "Bo" set an appointment, I phoned to confirm on the day of the appointment, no answer, left a message, no return call, and a no show! Finally got ahold of "Bo" an hour after the no show appointment, he says he remembers the phone call, didn't write us down, just f...