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Kazuma Surf Factory

4.1· 10 reviews
Average ratingGreat
4.1/ 5

Based on 10 reviews

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Based on 10 reviews, listing data and website checks · updated yesterday

What is Kazuma Surf Factory?

Kazuma Surf Factory is a Hawaiian surfboard manufacturer located at 375 W Kuiaha Rd in Haiku-Pauwela, Maui. Owner Matt Kazuma Kinoshita personally shapes every board using USA-made Hexcel fiberglass cloth, US blanks, and Silmar resins. The company offers a wide range of shortboards, longboards, and stand-up paddleboards, including models like the Milkman, Tanto, Moi, and Shibi.

What are the pricing and shipping terms?

The business offers factory-direct pricing with a flat $85 shipping fee for shortboards within the USA. For international orders to most countries, the shipping cost is $275. Customers can purchase boards directly online or visit the showroom in Haiku to see the stock inventory and accessories.

What specific surfboard models are available?

The company offers a variety of board types including shortboards, longboards, and mini boards. Specific models mentioned include the Milkman, Tanto, Moi, Piglet, O'ama, Shibi, Fugu, Superfish, and Bar of Soap. They also produce longboards like the Lone Ranger and step-up longboards, as well as kiteboards and SUPs.

How does the ordering and showroom process work?

The showroom is open Monday through Saturday from 9 pm to 1 pm. Customers can place stock orders or custom orders via email. The team responds to inquiries within 24 hours, and orders can be placed by contacting them via email or phone.

Who runs the factory and what is their background?

Matt Kazuma Kinoshita, the owner and shaper, was born and raised in Hawaii and has been surfing for over 40 years. He learned shaping from Grand Master Ben Aipa and has 30 years and 50,000 boards worth of experience. He personally shapes every board at the central manufacturing facility in Haiku Maui.

What is the Kazuma coaching program?

The Kazuma coaching program has produced several generations of champions, including superstars like Dusty Payne and Ian Walsh. Matt has been passing his knowledge to kids for over 20 years and continues to be a standout in the lineup from one foot to 40 feet.

What is the philosophy behind the 2020 model line?

The 2020 model line is described as the evolutionary showcase of master Kazuma's life work. The boards are built with 30 years of experience and are tested in extreme conditions under the feet of extreme surfers. Any model can be custom shaped to fit a surfer's style, experience, or home break.

What makes the fish and hybrid boards unique?

Kazuma fish and hybrid boards represent the next generation in fishboard designs. The Shibi quad fish and the industry standard Superfish are specifically mentioned as game-changing models that take small wave surfing to a whole new level.

What does the Trustburn rating split indicate?

The company has a 4.1 out of 5 rating on Trustburn based on 10 reviews. The rating split includes multiple 5-star reviews praising quality and craftsmanship, several 4-star reviews highlighting performance and customer service, and a few 3-star reviews that still express satisfaction with the boards.

What do reviewers praise most?

Reviewers consistently praise the quality, craftsmanship, and performance of the boards in various surf conditions. They also highlight the knowledgeable and helpful customer service team that guides buyers through the selection process and provides prompt responses to inquiries.

What specific customer service experiences are shared?

Some reviewers mention that the customer service team goes above and beyond to ensure a great experience, while others note that the boards are well-made and provide a smooth ride for both beginner and advanced surfers.

Who is the target audience and where do they ship?

The business serves customers worldwide, with shipping available to most countries. They cater to surfers of all skill levels, from beginners to advanced riders, and offer custom shaping to fit specific needs.

Where is the factory located and what is the showroom like?

The factory is located in Haiku Maui, Hawaii, and operates a showroom where customers can touch and feel different boards. The central manufacturing facility allows customers to watch the board being made and experience the traditional surf shop atmosphere.

How can customers contact the business?

The contact information provided includes a business phone number (8085757510) and a business email address ([email protected]). The showroom also accepts phone and email inquiries for custom orders and stock purchases.

What is the official website of Kazuma Surf Factory?

The official website of Kazuma Surf Factory is kazumasurf.com.

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Tamiya Hill
Reviews 1

I recently purchased a surfboard from Kazuma Surf Factory and I am extremely impressed with the quality and performance. The board is well-designed and provides a great riding experience. The customer service was also excellent, with the team being helpful and knowledgeable. Overall, I am very satisfied with my purchase and would highly recommend Kazuma Surf Factory to any surfer.

Michael Lockwood
Reviews 1

I recently purchased a surfboard from this company and I am extremely satisfied with my purchase. The board is well-crafted and performs exceptionally well in the water. The customer service was also excellent, with the team guiding me through the buying process and helping me select the perfect board for my skill level. I would definitely recommend Kazuma Surf Factory to any surfer looking for a reliable and high-quality board.

Nnenna Agim
Reviews 1

I recently purchased a surfboard from Kazuma Surf Factory and I must say, I am extremely impressed with the quality and craftsmanship. The board is beautifully designed and rides like a dream. The customer service was also top-notch, with the staff being knowledgeable and helpful throughout the whole process. Overall, I couldn't be happier with my purchase and would highly recommend Kazuma Surf Factory to any surfer looking for a high-quality board.

Bartley Wilson
Reviews 1

I have been using a surfboard from this company for the past few months and it has been a fantastic experience. The board is well-made and performs exceptionally well in various surf conditions. The customer service was also great, with prompt responses to my inquiries. I highly recommend Kazuma Surf Factory for those looking for a reliable and high-performing surfboard.

Sergej Zimpel
Reviews 1

I recently purchased a surfboard from this company and I am extremely satisfied with my purchase. The board is of great quality and performs exceptionally well in the water. The customer service was also top-notch, with the team providing helpful advice and guidance. I would highly recommend Kazuma Surf Factory to any surfer in need of a reliable and high-performing board.

Kimberly Bardellini
Reviews 1

🌟 I can't express how much I love my new surfboard from Kazuma Surf Factory! It's sleek, well-designed, and performs amazingly in the water. The team at Kazuma Surf Factory provided exceptional customer service and helped me find the perfect board for my needs. I am beyond satisfied with my purchase and would definitely recommend them to any surfer.

Hector Castro
Reviews 1

I have been using a surfboard from Kazuma Surf Factory for a while now and I must say it's one of the best boards I've ever owned. The craftsmanship is outstanding and the board performs excellently in all kinds of waves. The customer service was also amazing, with the team being responsive and helpful. I highly recommend Kazuma Surf Factory to any surfer in search of a top-quality surfboard.

Andrea Aaldes
Reviews 1

😊 I absolutely love my new surfboard from Kazuma Surf Factory! It's been a game-changer for my surfing experience. The board is well-crafted, durable, and provides a smooth ride. The customer service was also exceptional, with the team being friendly and helpful throughout the whole process. I highly recommend Kazuma Surf Factory to any surfer looking for a high-quality board.

Paul Bridges
Reviews 1

👍 I absolutely love my new surfboard from Kazuma Surf Factory! It's everything I was looking for and more. The board is well-made, rides smoothly, and is perfect for both beginner and advanced surfers. The customer service was also fantastic, with the team going above and beyond to ensure I had a great experience. I highly recommend Kazuma Surf Factory to anyone in need of a top-notch surfboard.

George Rose
Reviews 1

After doing a lot of research, I decided to buy a surfboard from Kazuma Surf Factory and I couldn't be happier with my decision. The board is of excellent quality and provides a smooth ride. The customer service was outstanding as well, with the team answering all my questions and offering great advice. I would highly recommend Kazuma Surf Factory to anyone in need of a top-notch surfboard.

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About Kazuma Surf Factory

Address
375 W Kuiaha Rd
Categories
Sporting goods