Questions about Kayjay by Kritika Jain
What is Kayjay by Kritika Jain?
Kayjay by Kritika Jain is an Indian women's fashion brand founded in November 2021 by founder and creative director Kritika Jain. The business specializes in creating size-inclusive, custom-designed clothing with a focus on fit, contemporary silhouettes, and detailed craftsmanship. They offer designer dresses, trending dresses, gowns, co-ord sets, jumpsuits, tops, and occasion wear designed for different personal styles and celebrations.
Where is the physical store located and what are the operating hours?
Kayjay by Kritika Jain is located at 26, Shanti Vihar, Main Road, New Delhi-110092. The retail store operates from 11:30 am to 9:00 pm, with Fridays closed. To book an appointment, customers are advised to call the business phone number at +91-9090900023.
What are the terms for returns and exchanges?
The brand provides a no return policy, allowing only exchanges for purchased items. To qualify for an exchange, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. Exchanges are eligible if they are size-related or for a product of the same or higher value, and must be requested the very next day of receiving the order.
What are the shipping, payment, and new customer offer details?
Kayjay by Kritika Jain offers free shipping on prepaid orders and accepts Cash on Delivery (COD). New customers can receive a 10% discount on their first order by subscribing to the newsletter or visiting the website. All designs are fully customisable, and customers can reach out via WhatsApp to initiate orders.
What types of products and sizing ranges are available?
The brand's collections use premium fabrics and include made-to-order pieces. Sizing is available from XXS to 5XL across key collections, aiming to make modern women's clothing more inclusive and personal. Specific product categories include dresses, co-ord sets, jumpsuits, gowns, uppers, bottoms, and ethnic wear.
What are the brand's social media profiles and notable collection names?
The brand has a presence on Facebook and Instagram, with official profiles linked on their website. They also operate an in-house manufacturing studio alongside their retail store in East Delhi. The website lists collections such as 'Summer Soiree', 'Matriarch Muse', and 'Celestial Atelier'.
What do reviewers commonly praise about the brand?
Some reviewers praise the brand for its size inclusivity, ranging from XXS to 5XL, and the ability to customise fits to personal measurements. The brand is noted for using premium fabrics and creating handcrafted apparel tailored to flatter every body type.
What are the specific rules for altering or exchanging custom made orders?
The brand states that custom made orders cannot be exchanged and can only be altered. Additionally, courier charges for exchanges are generally borne by the customer, though an exception might be applied in certain cases. The exchange process requires contacting the business first before sending the package back.
When was the brand founded and where is it based?
The business was founded in November 2021 by Kritika Jain right after completing her schooling. It is currently based in East Delhi with both a retail store and an in-house manufacturing studio. The brand celebrates individuality through size-inclusive, custom-designed clothing.
What additional policies and collections are mentioned on the site?
The brand offers a 'Summer Soiree' collection and has a 'Refund Policy' and 'Shipping policy' page accessible on their site. They also provide a 'Terms & Conditions' document and a 'Privacy policy' for transparency.
How can I contact Kayjay by Kritika Jain?
You can reach Kayjay by Kritika Jain by phone at +919090900023.
What is the official website of Kayjay by Kritika Jain?
The official website of Kayjay by Kritika Jain is kayjaybykritika.com.
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Kayjay by Kritika Jain is an Indian women’s fashion brand creating size-inclusive, custom-designed clothing with a focus on fit, contemporary silhouettes and detailed craftsmanship. We offer designer dresses for women, trending dresses for women, gowns, co-ord sets, jumpsuits, tops and occasion wear designed for different personal styles and celebrations. Our collections use premium fabrics and include made-to-order pieces with customisation options for colour, neckline, length and fit across selected styles. With sizing available from XXS to 5XL across key collections, we aim to make modern women’s clothing more inclusive and personal. Kayjay by Kritika Jain is also available through established fashion platforms such as Nykaa Fashion and AJIO, alongside our official online store.
- Website
- kayjaybykritika.com
- Phone
- +919090900023
- kayjaybykj@gmail.com
- Address
- 26, Shanti Vihar , Main Road, New Delhi-110092
- Founded
- 2021
- Categories
- Retail, Apparel & fashion