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Kavrynt provides an AI-assisted IT service management and remote support platform. It offers multi-tenant ITSM with role-based consoles for requesters, technicians, and management, including guided ticket intake, SLA tracking, and remote-support readiness features. The platform incorporates AI-driven triage that recommends ticket category and priority while recording confidence scores, model details, and human override evidence. It also enforces row-level security for tenant isolation and maintains append-only audit trails protected by database triggers. Additional capabilities include direct social authentication and integration controls aimed at governed IT operations.
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- kavrynt.cc
- kavrynt@cuetriad.cc