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Average ratingGreat
4.0/ 5

Based on 9 reviews

533%
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333%
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What reviewers say about JustCare

Generated with AI from 9 reviews on Trustburn · updated 64 days ago

Customers frequently describe JustCare as reliable, user-friendly, and easy to use, praising the responsive, friendly, and helpful customer support team, with several reviewers saying they are highly satisfied and would recommend the company.
What does JustCare do?

JustCare provides a technology platform that connects businesses with their customers, featuring a consumer mobile app for phone, email, live-chat, callback requests, FAQs, and feedback, along with a business app and web portal that integrates with helpdesk tools and offers analytics like NPS measurement and sentiment analysis.

What are the most common complaints about JustCare?

The most common complaint among reviewers is that pricing feels slightly high for the services provided, though reviewers also noted the quality makes it worthwhile or described it as an otherwise decent experience.

AI-generated from reviews on this page. Verify anything important with the company directly.

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About JustCare

JustCare is set out to redefine the customer experience by connecting businesses with their customers on a simple and smart technology platform.

JustCare's consumer mobile app provides a platform for interaction over phone, email and live-chat. Consumers can also request for a callback or use FAQs for self-help and provide feedback on the service. In addition, consumers can also make notes and save transaction information such as receipts, warranty and account information for quick access.

On the business side, JustCare's business app and web portal provide agents a simple platform to interact with customers even on the move with helpdesk integrations such as Freshdesk, Zendesk, Slack and much more being added in the near future. In addition, features such as NPS measurement, customizable questionnaires, sentiment analysis and advanced analytics would help companies become the leaders in customer experience.