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Jonathan Levine Gallery

4.0· 13 reviews
Average ratingGreat
4.0/ 5

Based on 13 reviews

562%
48%
315%
20%
115%
David Haubert
Reviews 1

I have not been to the physical gallery location, however, I would caution anyone from purchasing prints and multiples from the online store. My order both included a piece that was damaged by the gallery in packing and was missing one of the prints ordered. The entire transaction was the worst and most unprofessional experience I have had with a gallery.

The order took over two weeks to ship, and the online store only supplied tracking for one of the packages. When the order arrived, one print was not included, and the hand painted multiple I purchased was damaged by the bubble wrap that was directly put against the surface of the piece. Numerous bubble indentations were visible and textured into the paint.

After speaking with one of the gallery staff on the phone numerous times and many more emails, the online store/art handler never once contacted me as he, as I was told he would multiple times. They finally set up to have the piece mailed back to them a week later. I was instructed to package the piece in a non-textured and unscented plastic wrap to protect it, something the art handler had failed to do when preparing the shipment to me. The print that was not included with my shipment was supposed to be shipped as soon as possible. After they received the piece, I was told it was going to be at least the next week before they could evaluate the piece and get it turned around as quickly as possible while maintaining the integrity of the piece. The gallery wanted to repair a hand painted multiple that was damaged because of how they shipped it and then send it back to me. The missing print was never shipped. After several more emails and my insistence on a refund I was told that they would process the refund. The refund was finally processed six days after I was told it would be. The gallery did not even offer any kind of courtesy for my time or the inconvenience, along with them having my money for over a month and a half

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About Jonathan Levine Gallery