online store

The website operates as an online retail store selling LED lighting products and party accessories, including items like LED ice cubes, LED ice buckets, and LED fairy string lights. It focuses on decorative and drinkware products intended for parties, weddings, and holiday celebrations. Customers can add items to a shopping cart and proceed to view their cart to complete purchases.

The business is located at 8 Avenue Du Colonel Driant, Verdun, 55100, France, and ships internationally using DHL, FedEx, or UPS express mail services. Some remote areas may use EMS or other express services, with final costs potentially increasing. The website lists prices in euros, and customers can add items to a shopping cart to proceed with their order.

The website offers several products on sale, such as the Round Ball LED Light up Ice Ball Cube for €51.00 and the Temu 4L Capacity Bar Lights LED Ice Bucket for €38.00. Other featured items include rechargeable cup holders, custom logo beer ice buckets, and stainless steel travel tumblers. Prices are displayed with original and current sale amounts, allowing customers to see discounts directly on the product pages.

To place an order, customers must provide their full name, address, and phone number, ensuring the zip code is correct. The company usually ships goods within 1-3 days after receiving the order, with tracking numbers sent within 48 hours once the goods arrive at the transfer center. Customers can verify tracking updates via the company's website, email, or by visiting the carrier's official sites.

Orders can be canceled immediately upon request, but once shipped, they cannot be canceled. The company states that the majority of orders are dispatched within 1-2 days from the order date. If a customer does not receive their parcel within 18 working days, they are advised to contact customer service or the shipping company ASAP.

In the unlikely event of manufacturing faults, the company will replace or repair products at no cost to the customer. To return an item, customers must email the business to inform them of the reason and receive further instructions. Goods must be returned within 7 days of receipt, unworn, and with all original packaging and labels intact.

To exchange a product, customers must immediately contact customer service via email, Whatsapp, or Instagram to inform them of the reason. The exchange must occur within 7 days of the receipt date, provided the goods are unworn and in original condition with all packaging and labels. All shipping costs associated with the exchange are the responsibility of the consumer.

The website states that all shipping costs associated with the return of goods are the responsibility of the consumer. Additionally, if unsuccessful or wrong delivery is caused by incorrect or incomplete address information provided by the customer, they need to cover the shipping fee for reshipment. This policy applies to both returns and exchanges.

The company's contact information is listed as 8 Avenue Du Colonel Driant, Verdun, 55100, France, with the email address [email protected]. Customers can reach out via this email or through the contact form on the website to inquire about orders or issues.

The website mentions that it uses DHL, FedEx, or UPS international express mail service for shipping. Some remote areas will use EMS or other express services, and the final cost may get increased depending on the destination.

The company's website includes a contact form where customers can submit their name, email, subject, and message. The footer also reiterates the business address and email for direct communication.

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