Questions about Jesper Velling Jewellery
What is Jesper Velling Jewellery?
Jesper Velling Jewellery is an independent, award-winning Canterbury jeweller specialising in bespoke engagement and wedding rings, remodelling, and custom commissions. The business operates from a workshop at Moors House, Adisham, Canterbury, Kent, and has been creating jewellery since opening in 2010. They work with customers to create meaningful, one-of-a-kind pieces using ethically sourced materials.
What makes Jesper Velling Jewellery different from competitors?
The business differentiates itself through a highly personalised focus and a commitment to excellence in both products and service. They take time to understand each client's story and preferences to create timeless pieces that perfectly capture their vision. This approach ensures every customer receives a personal, relaxed, and professional service tailored to their specific needs.
How does the commission process work step by step?
To get started, customers can book a free initial consultation at the workshop by appointment only. The process involves regular updates and progress pictures to keep clients informed throughout the creation of their bespoke jewellery. This ensures the final piece goes beyond expectations and aligns perfectly with the client's vision.
What are the practicalities for booking and visiting the workshop?
The workshop is located at Moors House, Station Approach, Adisham, Canterbury, Kent, CT3 3JE. Opening hours are Monday to Friday from 9am to 5:30pm, Saturday from 9am to 12pm, and Sunday is closed. Customers must book a consultation by appointment to visit the workshop.
How long has the business existed and what is its history?
The business has been operating since 2010, founded by the owner who graduated in 1999 with a Higher National Diploma in Goldsmithing, Silversmithing and Jewellery. They have over 25 years of experience in creating exquisite and bespoke jewellery. The team includes the owner who has been behind the bench for over 30 years.
What awards and achievements has the business received?
The business has earned 12 awards at the annual Goldsmiths Craft and Design Council Competition. Their highest honour was The Goldsmiths' Company in 2008 for the large Diamond Twist necklace, which judges considered to have broken new ground on a technical level. They have also been invited to judge the competition in more recent years.
What specific products and services does the business offer?
The business specialises in creating bespoke engagement and wedding rings, as well as remodelling existing pieces. They also offer custom commissions for unique projects, such as the Guitar String Ring or The Pen. Their signature collection includes items like the Diamond Twist and Corona rings.
What areas are served and what should a first-time customer know?
The business serves clients in Canterbury and the surrounding Kent countryside. They aim to make every aspect of the commission process stress-free and easy for customers. No idea is considered too far-fetched, and they encourage clients to reach out with unusual ideas.
What is the team structure and how does it affect the service?
The business uses a family-run model to maintain a personal relationship with clients. They pride themselves on the personal nature of their business and the relationships they form. This allows them to get to know each client deeply and create pieces that reflect their unique story.
What are the terms for ordering and how is communication handled?
The business operates on a bespoke commission model where each piece is tailored to the client's vision. They provide regular updates and take progress pictures to ensure transparency. The goal is to create a relaxed and professional environment for every client.
What resources are available on their website?
The business has a Knowledge Archive and a Shop section on their website where they display their collections. They also have a Commission Gallery showcasing past projects like the Jordan's Wedding Set and Sentimental Wedding Ring. These resources help customers understand the range of designs available.
What policies and information are available on their website?
The business has a Privacy Policy and Customer Service page available on their website. They also have a Payment/Orders and Shipping Returns section to inform customers about the transaction process. These pages provide essential information for those interested in purchasing or commissioning jewellery.
Where is Jesper Velling Jewellery located?
Jesper Velling Jewellery is located at Moors House, Adisham, Canterbury, Kent CT3 3JE.
How can I contact Jesper Velling Jewellery?
You can reach Jesper Velling Jewellery by phone at 01304 356221.
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Jesper Velling Jewellery, award-winning Canterbury jewellers specialising in bespoke engagement and wedding rings, remodelling, and custom commissions.
- Website
- jespervelling.com
- Phone
- 01304 356221
- Address
- Moors House, Adisham, Canterbury, Kent CT3 3JE
- Categories
- Luxury goods & jewelry