Questions about Jefferson Water Damage & Restoration Philadelphia
What is Jefferson Water Damage & Restoration Philadelphia?
Jefferson Water Damage & Restoration Philadelphia is a locally owned restoration company serving the Greater Philadelphia area. The business handles everything from emergency water extraction to full home remodeling, operating with IICRC certification #70209237 and a PA HIC license #PA216435.
How does the emergency response process work?
The company claims to arrive within 60 minutes for water damage emergencies using industrial-grade extraction equipment. They use moisture meters and thermal imaging to detect hidden water behind walls and under floors before deploying commercial dehumidifiers and air movers to dry the property completely.
Who are the key people behind the company?
Jefferson states they have been helping Philadelphia homeowners recover from water damages for over 10 years. The team includes owner Ben Schoenfeld, project managers Dan Cohen and Steven C., and a group of certified restoration professionals, contractors, and insurance specialists based in Philadelphia.
What specific services are available?
The business offers services including 24/7 emergency water extraction, structural drying, content and furniture restoration, carpet and flooring repair, odor removal, and commercial storm damage restoration. They also provide mold remediation, leak detection, and basement flooding cleanup.
Why should a customer choose this local company?
According to the website, standing water can cause structural damage and mold growth within 24-48 hours. The company emphasizes that their local expertise with Philly rowhomes and aging infrastructure allows for faster diagnosis and more effective solutions compared to national franchises.
What is the origin story of the business?
The founder, Ben Schoenfeld, built the company after years in real estate watching contractors fail homeowners. He describes the mission as providing an advocate who takes the insurance headache and contractor stress off the client's plate, ensuring clear communication and no hidden fees.
How does the company handle insurance claims?
The company states they handle insurance claims on behalf of clients from the first call to the final check. They aim to restore properties to pre-loss condition and leave the home in better condition than it was found.
What principles guide the company's operations?
The business lists its core values as radical transparency, expert-level advocacy, and building repairs that last. They promise a single point of contact for the entire restoration process, from cutting drywall to negotiating insurance claims.
What makes the team structure unique?
The website mentions that the team is a tight-knit group invested in the outcome, rather than a call center dispatching strangers. They claim to understand unique challenges ranging from century-old rowhomes in South Philly to newer construction in Northern Liberties.
What are the main service categories?
The company states they provide services for both residential and commercial properties, including fire damage restoration and complete building restoration. They also offer a request for a free inspection for non-emergency situations.
What certifications and equipment are used?
The business highlights that their technicians are IICRC-certified and they use professional-grade equipment to extract water and thoroughly dry the property. They aim to prevent mold growth and structural damage by detecting hidden water early.
How does a customer initiate a project?
The company provides 24/7 emergency services and requests customers to call now for immediate assistance. They also offer a free inspection request for those who are not in an active emergency situation.
Where is Jefferson Water Damage & Restoration Philadelphia located?
Jefferson Water Damage & Restoration Philadelphia is located at 443 W Girard Ave Unit 3G, Philadelphia, PA 19123.
How can I contact Jefferson Water Damage & Restoration Philadelphia?
You can reach Jefferson Water Damage & Restoration Philadelphia by phone at (267) 641-0090.
What is the official website of Jefferson Water Damage & Restoration Philadelphia?
The official website of Jefferson Water Damage & Restoration Philadelphia is jeffersonrestoration.com.
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Water Damage & Mold Restoration
company in the Greater Philadelphia Area.
- Website
- jeffersonrestoration.com
- Phone
- (267) 641-0090
- Address
- 443 W Girard Ave Unit 3G, Philadelphia, PA 19123