As a CUSTOMER, I have to say that Jackson County Of is an excellent company. The website is user-friendly and provides all the necessary information. The response time of their customer service team is outstanding. I had a query regarding their services, and they promptly resolved it. I highly recommend Jackson County Of for their efficient services and professionalism.
Questions about Jackson County Of
What is Jackson County Of?
Jackson County Of operates the Jackson County 911 system, which receives and processes 9-1-1 emergency calls. The organization dispatches Police, Fire, and Emergency Medical Services in a prompt, efficient, courteous, and professional manner to save lives and protect property. Their mission is to make Jackson County, Illinois a safer community for residents and visitors.
Where is the main office located and how can people reach them?
The primary office is located at 303 N. Robinson Circle, Carbondale, IL 62901. For immediate assistance, the main phone number listed on their website is (618) 457-5911, while the business phone number provided in the profile is 6185295158.
What specific services does the website provide to the public?
The website at jc911.org is designed to be user-friendly and provides all necessary information regarding emergency services. It allows users to easily navigate the site to find relevant details about the dispatching of Police, Fire, and Emergency Medical Services.
What do multiple reviewers consistently praise about their service?
Many reviewers highlight the prompt response time and the knowledgeable, courteous nature of the staff. Users frequently mention that issues are resolved in a timely manner, making the overall experience seamless and stress-free.
How recent are the reviews and what is the current rating?
The Trustburn profile displays a rating of 4 out of 5 stars based on 20 reviews. The most recent review was posted on December 25, 2023, while the oldest visible review dates back to April 2022.
What unique address is listed for the Emergency Telecommunications Service Bureau?
The Emergency Telecommunications Service Bureau (ETSB) is specifically located at 303 N. Robinson Circle in Carbondale, Illinois. This address is distinct from the general business address listed in the profile header.
What does the business's own website claim about its operational goals?
The website states that the goal is to enhance the quality of life for every person entering or residing in Jackson County. They aim to assist the public and help save lives by ensuring a safe environment to live, work, and visit.
What common theme appears in multiple customer testimonials regarding the website?
Several reviewers explicitly mention that the website is easy to navigate and contains thorough, helpful information. They note that the site provides all the necessary information without any issues.
What specific qualities do reviewers attribute to the staff members?
Reviewers consistently describe the staff as friendly, knowledgeable, and responsive. They also note that the team is always ready to assist and provides satisfactory solutions to inquiries.
What is the geographic scope of the services provided?
The services are specifically focused on enhancing the quality of life within Jackson County, Illinois. The system serves the entire county by coordinating emergency responses across the region.
What is the tone of the customer service experience according to the reviews?
Customers describe the service as prompt, efficient, and courteous. They appreciate the professional manner in which calls are processed and dispatched, noting that the experience is hassle-free.
What is the primary function of the 9-1-1 system as described on the website?
The primary function is to receive and process 9-1-1 emergency calls to dispatch emergency services. This includes coordinating Police, Fire, and Emergency Medical Services to respond to incidents quickly.
What does the business emphasize about its approach to emergency handling?
The business emphasizes a prompt, efficient, courteous, and professional manner in handling emergencies. They aim to save lives and protect property through this dedicated approach.
What is the overall sentiment expressed by the majority of reviewers?
The overwhelming sentiment is one of high satisfaction and strong recommendation. Reviewers frequently state they are extremely satisfied and would highly recommend the services to others in need.
What specific website domain is associated with this organization?
The official website domain associated with the organization is jc911.org. This site serves as the primary online resource for information regarding their emergency services.
AI-generated from reviews on this page. Verify anything important with the company directly.
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- Website
- jc911.org
- Phone
- 6185295158
- Address
- 520 N University Ave