Questions about Infinity Awnings
What is Infinity Awnings?
Infinity Awnings is a local specialist in Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, and Cheshire that supplies and installs retractable awnings, pergolas, and verandas. Founded and directed by Andrew Crookes, the company combines over 15 years of industry experience with military precision to provide custom solutions for homeowners, businesses, and schools. They source products from top-quality suppliers to cater to various budgets and tastes, ensuring exceptional service and style for every customer.
What specific awning types and customisation options are available?
The company offers a range of manual and electric retractable awnings, including non-cassette, semi-cassette, and full-cassette types. Customers can choose from hundreds of different colours and patterns for the fabric and frame, with extras like LED lighting, drop-down variable valance, and infra-red heaters available. Electric models come with remote controls and can be automated using weather sensors for wind, rain, and sun detection.
What warranty terms apply to the products?
Infinity Awnings provides a 2 to 10-year limited warranty for awnings, pergolas, and verandas, depending on the specific product. The warranty covers labour for one year and specified parts for two to ten years, excluding commercial installations which have a two-year parts coverage. It does not cover damage from storms, normal wear, or failure to perform yearly preventative maintenance like fabric cleaning and inspection.
How can a customer get a quote or start a project?
To start the process, customers can email a photo of the area they want to enhance along with details like width, projection, and their preference for manual or electric operation. The team then provides a hassle-free, no-obligation quote to help transform the outdoor space. Alternatively, visitors can call the business directly to speak with shading experts.
Where is the business located and which areas does it cover?
The business operates from Unit 4, Ironbridge Industrial Estate, 389 Retford Rd, Sheffield, S13 9WA, and also lists a location at Unit 2i Lake Enterprise Park, Kirk Sandall Ind Est, Doncaster, DN3 1QR. They serve a wide area including Sheffield, Leeds, Hull, York, Doncaster, Rotherham, Barnsley, Harrogate, Derby, Chesterfield, Nottingham, Mansfield, Worksop, Newark, Lincoln, Scunthorpe, Retford, Macclesfield, Congleton, Wilmslow, Nantwich, Sandbach, Poynton, Knutsford, and Middlewich.
Which brands and additional services are offered?
The company is an official supplier and installer for several brands including Weinor, Llaza, Selt, Tarasola, and Morvelle. They also offer budget awnings, Gaviota awnings, and traditional awnings alongside commercial and shop awnings. Their portfolio includes Dutch canopies, signwriting services, and outdoor solutions specifically designed for schools, nurseries, and playgrounds.
What are the official contact methods?
Customers can reach the business by calling 0114 312 3771 or emailing sales@infinityawnings.co.uk. The website also features a contact form where users can submit their first name, last name, address, and postcode to initiate communication.
What is the customer service philosophy?
The company explicitly states it empowers customers to choose what best suits their needs without any pressure. They pride themselves on offering unbeatable prices right from the start and ensuring satisfaction is always a priority. Their approach focuses on guiding clients through the selection process to find the perfect solution for their specific space.
What free services or specific product categories are highlighted?
Infinity Awnings offers free quotes for awnings, pergolas, and verandas, as well as free playground canopy and student shelter solutions. They also provide signwriting for awnings and shop awnings to suit various commercial requirements. The service covers residential, commercial, and educational sectors with tailored options.
What types of clients and applications are targeted?
The business covers a diverse range of sectors including homes, businesses, and schools. Specific applications mentioned include patio awnings for gardens, commercial awnings for bars, restaurants, and hotels, and playground shelters for schools and nurseries. They also offer traditional awnings and shop awnings for retail environments.
What operational features and hardware are available?
The company provides both manual and electric operation options for their retractable awnings. Electric awnings are supplied with remote controls and can be automated with weather sensors. They also offer bespoke brackets, frames, and remote handsets as part of their comprehensive product range.
What specific conditions void the warranty?
The warranty excludes damage caused by storms, rain, water pooling, snow, or acts of God. It also does not cover cosmetic issues arising after installation or normal wear. Additionally, failure to have the product maintained every one year is a condition that voids the warranty.
What is the official website of Infinity Awnings?
The official website of Infinity Awnings is infinityawnings.co.uk.
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Get the widget for your site →About Infinity Awnings
At Infinity Awnings we offer a range of Awnings, Pergolas and Verandas from different suppliers which means we will have a product that meets most people's budgets and requirements.
We’re lucky enough to work all over the northern half of the UK, installing awnings, pergolas and verandas across Yorkshire, Lancashire, Derbyshire, Lincolnshire and Nottinghamshire.
- Website
- infinityawnings.co.uk
- Phone
- 0114 312 3771
- Address
- Unit 4, Ironbridge Industrial Estate, 389 Retford Rd, Sheffield, S13 9WA
- Categories
- Retail