Infinity Property Management

Infinity Property Management is a Texas-based property management provider that has been operating since 2005. They manage hundreds of different properties ranging from townhouses to single-family homes. Their services include tenant screening, placement, ongoing tenant relations, and maintenance to maximize return on investment for owners.

The company serves Dallas, Denton, Midlothian, and surrounding areas including Weather Fort. Their main office is located at 1801 Gateway Blvd Suite 203 in Richardson, TX 75080. They also manage specific properties like The Park at Northgate Residences.

They offer an Online Portal that allows owners and tenants to log in and stay up-to-date with all aspects of their accounts. This tool lets users check their status and access information right at their fingertips without needing to call.

The business emphasizes a proactive approach where every step is taken with the client's long-term goals in mind. They aim for simplicity without headaches, handling everything from initial marketing to repairs to avoid problems before they become expensive.

Owners can pay rent online through their system, which the company describes as fast, easy, and secure. Tenants can also use the portal to manage their rental payments and view available properties.

Reviewers frequently praise the team for being professional, knowledgeable, and prompt in addressing tenant issues. Many customers highlight the staff's friendliness, helpfulness, and the efficient handling of repairs and maintenance requests.

Some reviewers note that the management team can sometimes be slow in responding to queries, and it may take a while for certain issues to be fully resolved. Despite this, most agree that repairs are generally taken care of in a timely manner once initiated.

The Trustburn rating is 4 out of 5 stars based on 8 reviews. The split includes multiple 5-star ratings, several 4-star ratings, and a few 3-star ratings reflecting mixed experiences with response times.

The company has been in business for over 12 years, with some sources noting they have been operating since 2005. They have managed hundreds of properties over this period, establishing themselves as a premiere provider in the region.

To get started, potential clients can view available rental properties and submit an application quickly and easily through their website. For owners, they can contact the team via phone or the online contact form to discuss managing their portfolio.

The business describes itself as the area's premiere property management provider, focusing on simplicity and personalized attention to detail. They guarantee a level of care that they believe is not found elsewhere for both tenants and serious investors.

The team is well-organized and handles tenant-related matters efficiently according to many satisfied customers. They are known for being incredibly easy to work with while maintaining high standards of service.

The company provides owner and tenant portals for secure access to account information. They also offer a contact form on their website for inquiries, though some users report occasional errors when sending messages.

They have a consumer protection notice and information about brokerage services displayed on their site, complying with Texas Real Estate Commission requirements. The website also includes a sitemap and copyright notice dated 2023.

Some users on Reddit have asked about recent experiences with Infinity Property Management at Ainsley Apartments in the U District. They are currently managing properties that were recently purchased by the company.