InfiCare Services

InfiCare Services is a medical billing and revenue cycle management company based in Dulles, VA, founded in 2002. They provide coding, billing, and A/R follow-up services to healthcare providers including physical therapy, wound care, urgent care, and family practices. The company claims to collect between 90.5% and 94.7% of payments within 30 days of a patient visit by using a cloud-based billing system that allows clients real-time visibility into claims and follow-ups.

The business serves a wide range of medical specialties including physical therapy, wound care, urgent care, arthritis and rheumatic disease, pediatric, family practice, chiropractic, and gynecology. They have been operating since 2002, giving them over 18 years of experience in revenue cycle management and provider credentialing. Their client base spans from New England to California, with practices located as far as Irving, TX and Boston, MA.

Clients can get started by filling out the contact form on their website or calling their Dulles office at 703.404.4403 or 703.401.4095. The company offers a cloud-based billing system that gives providers full access to drill down and run reports on claims in real time. They also offer excellent support and guidance at the start to streamline the outsourcing process.

Reviewers frequently praise the company's professionalism, attention to detail, and the friendliness of their staff. Many clients highlight how the team is on top of billing and coding changes to maximize reimbursement strategies. The website is also noted for being user-friendly, informative, and easy to navigate.

The company uses a cloud-based billing system that allows clients to see in real time what is happening with any claim, including when it was sent and what follow-up was done. This technology ensures that charges are coded and electronically filed before the start of the next day. Clients can also run reports anytime to monitor their receivables.

A first-time customer should know that the process can seem daunting at first, but the team makes it easier through streamlined processes and detail-oriented support. Clients gain full access to the billing system to drill down and run all reports without needing a full billing staff. The company ensures that receivables are in control and aggressively follows up on denied or underpaid claims.

The website states that they are relentless at resolving any denied or underpaid claims and keep aging under control. They also mention having deep experience in medical coding and A/R follow-up to bring positive change to practice financials. The company focuses on maximizing reimbursement strategies while keeping a tight control on every aspect of revenue cycle management.

Multiple reviewers mention that the staff is highly skilled, professional, and knowledgeable about billing and coding changes. The company's ability to guide clients successfully and help them focus on clinical aspects rather than billing worries is a shared theme. Clients appreciate the promptness of the team and their willingness to answer questions quickly.

InfiCare Services claims to have 18+ years of experience in revenue cycle management and provider credentialing. They have been serving clients since 2002 and have a team that includes a Medical Director and Practice Managers. The company is based in Dulles, VA, and operates across the Washington DC metro area.

The website highlights that they are on top of billing and coding changes and maximize reimbursement strategies. They also emphasize that their team is quick in getting payments and always willing to guide clients successfully. The company's approach is to help practices focus on clinical aspects while they handle the billing complexities.

The company's website includes a contact form with a CAPTCHA verification and states they will get back to the user soon. They also provide two phone numbers for calls and texts. The website is described as user-friendly and provides all necessary information for potential clients.

On Trustburn, InfiCare Services has a rating of 4.1 out of 5 based on 8 reviews.