Questions about Industrial Supply Groups
What is Industrial Supply Groups?
Industrial Supply Groups is an e-commerce platform powered by OGMIS Group that sources and supplies industrial equipment to sectors like oil & gas, electrical power plants, water waste management, instrumentation, automation, and petrochemical industries. The website states they provide genuine products, fast delivery, and full compliance with local regulations for businesses across the United States and globally.
What specific products and categories are available for purchase?
The company offers a wide range of products including Commscope Faceplate Kits, CPI Chatsworth Busbar Kits, Swagelok tube fittings, Rosemount Black Power Modules, and Blue Spring Kits for proportional relief valves. These items are available for purchase directly through their online store with specific pricing listed per unit.
What are the cancellation and return policies for orders?
According to their shipping policy, quoted items with factory lead times or modifications are non-cancellable and non-returnable, while stock items may be returned if requested. Additionally, all shipments are subject to U.S. export control laws and regulations regarding trans-shipment and re-export.
How are freight charges calculated and handled?
Freight charges and bunker surcharges are quoted as estimates and are subject to change at the time of shipment. These charges will be debited to the customer at cost rather than being included in the initial quote.
Which industries and geographic regions does this supplier primarily serve?
The business serves key sectors including construction, oil & gas, and automation, with a specific focus on providing reliable industrial supplies to the United States. They also mention serving markets in Saudi Arabia, Qatar, Oman, UAE, Kuwait, and South Africa.
How does Industrial Supply Groups define its relationship with the manufacturers it supplies?
The company explicitly states that unless expressly designated, they are not an authorized distributor, agent, or representative of the manufacturers listed on their platform. All brand names and trademarks remain the property of their respective owners.
How can a new customer begin ordering from this platform?
To get started, customers can browse the featured categories such as Safety Helmets, Cables, Pipes, Safety Footwear, and Industrial PC Peripheral Devices. Users can add items to the cart or wishlist and proceed to checkout via the website.
Where are the business offices located and how can they be contacted?
The main office is located at OGMIS Group Inc. 2942 N 24th St Ste 115, Phoenix, Arizona 85016 USA, and the UAE office is at OGMIS Trading LLC in Dubai. Business phone numbers provided are +1-866-998-3698 for the US and +971-50-704-9193 for the UAE.
What happens if a customer wants to withdraw a quotation?
The company reserves the right to withdraw any quotation without obligation, and there are no other valid understandings or agreements beyond the quotation unless specifically agreed upon by all parties concerned.
What features does the e-commerce platform offer to support business operations?
The platform features a user-friendly interface designed for secure transactions and global shipping capabilities, aiming to boost operational efficiency and unlock greater productivity for businesses.
What is the scope of the company's global reach and specialization?
The company specializes in delivering high-quality industrial products and reliable solutions that meet the operational needs and requirements of industries worldwide, including mining equipment and telecommunication infrastructure.
Are there any specific destination restrictions for shipments?
The website states that OGMIS Group will not be able to supply materials if the end destination is North Korea, Cuba, or Iran, along with other countries determined by U.S. regulations.
What value propositions does the business highlight for potential clients?
The company claims to offer expert sourcing, competitive pricing, and seamless cross-border procurement to meet business needs, positioning itself as a trusted industrial automation partner.
What is the official website of Industrial Supply Groups?
The official website of Industrial Supply Groups is industrialsupplygroups.com.
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Industrial Supply Groups has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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- Website
- industrialsupplygroups.com
- Phone
- (866) 998-3698
- info@ogmis-group.com