Questions about Universal Automotive LLC
What is Universal Automotive LLC?
Universal Automotive LLC operates a vehicle impound, storage, and release yard combined with a collision and body repair shop located at 11660 Ventura Blvd in Studio City, CA.
How does the same-day release process work?
Customers can get their vehicle released the same day if they bring a valid government-issued photo ID and proof of ownership, such as a current registration or title.
What specific body shop services are available at the facility?
The business handles collision and body repair on site, offering services like frame and structural damage measurement, paint and refinishing, and dent and panel work.
What documents are needed if I am not the vehicle owner?
To pick up a vehicle for someone else, the person must bring a notarized authorization along with their own valid photo ID.
How does the business handle insurance claims and billing?
The company bills insurance companies directly for repair estimates whenever the insurance adjuster allows it, handling claims without requiring the customer to pay upfront.
How are towing and storage fees calculated?
Fees for towing and storage are calculated based on the towing charge plus daily storage fees that accrue while the vehicle remains in the yard.
What steps should I take before visiting the yard?
Before a customer arrives, they should call the business with their license plate or VIN to confirm the vehicle is present and receive an exact itemized total of fees owed.
How can I find the current operating hours?
The website states that customers must call first to confirm current office and release hours, as these times may change.
What is the process for authorizing collision repair work?
The business explicitly states that no work begins on the body shop until the customer has authorized a written estimate.
What automotive hardware topics are discussed by Reddit users?
Some reviewers on Reddit have asked about retrofitting compression latches with central locking kits, showing interest in the business's automotive hardware solutions.
How does the business handle vehicles that arrive damaged after being towed?
The website notes that vehicles towed in damaged are assessed in the yard so they never have to move twice to get repaired.
What payment options are available for impound fees?
The business provides clear, itemized fees and offers the option to pay for towing and storage fees directly at the facility.
How can I contact Universal Automotive LLC?
You can reach Universal Automotive LLC by phone at +18183086844.
What is the official website of Universal Automotive LLC?
The official website of Universal Automotive LLC is impoundhelp.com.
AI-generated from reviews on this page. Verify anything important with the company directly.
News
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
Widgets
Get the widget for your site →About Universal Automotive LLC
Universal Automotive LLC operates a vehicle impound, storage, and release yard combined with a collision and body repair shop at 11660 Ventura Blvd in Studio City, CA. The business handles the vehicle release process, requiring valid photo ID and proof of ownership, and provides same-day release when proper documentation is presented. Its body shop writes repair estimates, works with insurance adjusters, and bills insurance companies directly when allowed. The company also works directly with customers' insurance companies on collision claims.
- Website
- impoundhelp.com
- Phone
- +18183086844
- Categories
- Automotive