IMI Solutions

IMI Solutions is an IT support and infrastructure implementation provider operating across Australia and New Zealand. They offer services including server management, point of sale systems, ATM support, printer maintenance, wireless networks, hardware audits, networking solutions, cabling, and software deployment. Their approach focuses on delivering technology with minimum business disruption and maximum speed to return on investment.

The company was established in 1999 and claims to have over 220 locations where they deliver IT services. They describe their methodology as 'Quickly. Quietly. Brilliantly.' and emphasize that they design, deploy, and support solutions at scale across the region.

According to the business's own website, they have won the '1st choice award' for the years 2015, 2020, 2021, 2022, 2023, and 2024. They state that their networks are now amongst the fastest and most efficient in the Australian university sector.

The company states they work with all technologies including servers, point of sale systems, ATM machines, printers, multi-function devices, wireless networks, and multi-site cabling. They also offer audits of hardware and comprehensive networking solutions.

Some reviewers on the platform note that the support from the management team is exceptional and that the team is very responsive. They also mention that IMI provides high-quality staff and goes above and beyond to deliver service.

The business operates out of two main office locations: one at 9 Subway Road, Rockdale, NSW 2216, and another at 21 Grimes Court, Derrimut, VIC 3030. They serve clients across Australia and New Zealand.

The company describes its process as designing expert architecture for complex systems spanning data centers, digital workplaces, networks, cloud, AI, and edge environments. They then deploy these solutions to multiple sites in parallel to ensure identical high-quality results in every location.

The website states that they provide scalable, tailored technology support with on-site specialists, help desk services, and full lifecycle management to keep IT environments running flawlessly.

The business claims to deliver technology solutions with minimum business disruption and maximum speed to ROI. They emphasize practical design expertise and long-term support for their clients.

For those interested in their specific terminology, they offer a plain-English glossary of multi-site IT rollout terms. They also provide resources on accessibility considerations when installing kiosks and counter devices.

Clients can reach out for sales enquiries or technical support using the business phone numbers or email addresses listed on their website. They also have a blog and knowledge base available for further information.

The official website of IMI Solutions is imi.solutions.