Imarc

Imarc is an award-winning digital agency specializing in website design, development, user experience, and digital marketing. They focus on B2B creativity and have worked with clients across industries like manufacturing, healthcare, and hospitality. Their approach emphasizes inspired collaboration and delivering results through strategic partnerships.

The business is located at 77 Elm Street, Suite 101, Amesbury, MA, and can be reached by phone at 978-462-8848. Their physical address places them in Massachusetts, serving clients in the US and beyond through their digital solutions.

Imarc has been in business for 28 years and has an average employee tenure of 9.25 years. Their leadership team includes partners and directors who have been with the company for over 20 years, providing stability and deep expertise.

The Trustburn rating is 4 out of 5 from 9 reviews, with a mix of 5-star, 4-star, and 3-star ratings. The split shows a strong majority of positive feedback, though there are some lower-rated experiences included in the total.

Reviewers consistently praise Imarc for their highly skilled team, professional delivery, and ability to exceed expectations. Common themes include top-notch web development services, efficient processes, and outstanding results that meet client requirements.

Imarc offers services such as website design, development, user experience, and digital marketing. They also specialize in crafting custom applications, intranets, and performance marketing strategies for enterprise technology and manufacturing clients.

The company has a proven track record with notable clients like Marriott International, JetBlue, and Coalfire. They have also built industry-leading projects on the Craft CMS since 2014 and are an Enterprise Verified Partner for the platform.

Imarc's capabilities include partnerships with digital marketing leaders like HubSpot and Automattic. They leverage these partnerships to deliver flexible, secure, and scalable solutions that drive meaningful business results for their clients.

The business focuses on B2B clients, including sectors like manufacturing, healthcare, education, and finance. They aim to be a forever strategic partner by looking at business challenges from every angle and proactively recommending solutions.

Imarc's pricing philosophy involves scoping projects upfront to avoid budget overruns, though they note that cheap iteration doesn't mean skipping the thinking phase. They also mention that building custom apps can be cost-effective when done right the first time.

The company uses AI tools for internal dashboards and some build processes, but they still rely on human discovery, ideation, and wireframing. They emphasize that knowing what to fix remains a human call, often made by Creative or UX teams.

Imarc is an 8x Inc. 5000 company with 200+ awards won, highlighting their recognition in the industry. They also maintain a 5.0 Clutch rating and have a high client retention rate of 80%.

The business recently launched IMARC Pulse, which provides global primary research and multi-country fieldwork services. This new service supports businesses, research agencies, and consulting firms with quantitative and qualitative data collection.

Imarc's approach to project management involves a mix of waterfall and agile methods, depending on the client's needs. They often scope projects upfront to ensure fixed budgets and timelines, while allowing room for changes within those constraints.

The company's website highlights a 99.4% decrease in translation cost per page by integrating AI into Craft CMS. They also boast a +447% increase in website views for Skillsoft, demonstrating their ability to deliver measurable ROI.