IKEA Virginia LLC

IKEA is great! All stores seem to be the same, but this store is usually busy (maybe they all are?). There is incredibly cheap furniture here that got me through college, and there is also lots of nicer offerings as well. Always worth a visit and it s fun to walk through even if you don t buy.

Awesome atmosphere, great staff, good prices, and fantastic food? (highly suggest the veggie dog)
When I went, a lot of items were out of stock, but I see no reason restocking won't come soon. They did have everything I needed though, and likely will for you too!
It's IKEA, it's not perfect but it's dang close. The quality of items varies, but in my opinion it varies from good to amazing! Seriously, no complaints! Overall, I can see why others give less than 5 stars, but my experience absolutely deserved all 5.

Store was clean and relatively organized, but most staff seemed like they didn't want to be bothered.

I love IKEA! I can never get out of the Marketplace. Returns can sometimes take a while when only one or two customer service registers are open. Some of the employees don t seem super eager to help, but most are friendly and helpful.

Since COVID 19 started in 2020 IKEA been selling what ever items they had in warehouse posted on floor for sale and filled the all empty shelf s just to make it like have still business going well from one sample on shelf s they made 200 sample one shelf to fill the empty spots and may even have the items on floor but when you go down to pickup your selected items not available on shelf s and say come back next week or place or on line and pay $45 for one single item to be shipped? My concern is if you don t have it removed it from sale floor so it doesn t attract the customers also as you can see dark chocolate bar is no good see the photo who knows how long been sitting at ports. Thank you

Staff were phenomenal in assisting us build a perfect cabinet for our upcoming baby. However, when it came to check out was another story. The process of getting out cabinet wasn't explained to us and it took us almost 20mins to get the answers as all the customer service venues were empty or the one where someone actually was at was already actively helping another family. People were waiting around for awhile for that one guy. Needed more staff/customer service staff.

I was very disappointed with IKEA.. Overall the service was terrible, and I never complain. We got COVID service. What really stood out was our cashier she was very cold...I asked her for some ketchup,reached my hand out and she said I can put it on your tray..While eating my food I noticed other people asking for condiments, and she willingly put it in their hand. Don't know if it's because I'm black and they were white...not sure? The cashier was black also. I'm just saying...Treat everyone the same.

IKEA is always a constant. I miss it when I'm away and when I return I don't want to leave. They are made of dreams and hope and wonderful plans. Someday, I will be able to live the IKEA dream. It was sad the escalator was closed and there wasn't an obvious sign telling us to use the elevator. As usual noone was really around to help but that's expected right?

Great IKEA location. They have a great inventory of items unlike other locations. I would recommend this location because they will more likely have what you are looking for in stock. Also getting your items to your car to load is much easier.

It was excellent. The cafeteria was perfect. Everything was clean and spaced appropriately. The trays were warm, just out of the dish washer. Everything was sanitized. We found some nice sales as well. It wasn't too crowded. We were able to shop and social distance most of the trip. At checkout they had sanitizer wipes ready for the register.