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Average ratingExcellent
5.0/ 5

Based on 25 reviews

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What reviewers say about Igrab

Based on 25 reviews, listing data and website checks · updated today

Customers consistently praise the high quality of the homewares and hardware, noting that items often exceed expectations. Reviewers highlight the smooth ordering process, fast delivery, and excellent value for money, with many indicating they would purchase again.
What is Igrab?

iGrab is an online homewares store and wholesaler based in Sydney since 2012, supplying quality handles, knobs, and hardware for kitchens, cabinets, bathrooms, and doors across Australia. They offer a broad range of styles, finishes, and price points to help homeowners, cabinetmakers, tradies, and building professionals find the right hardware for every room, renovation, and project.

Who is this business specifically designed for?

The business is specifically designed for homeowners, cabinetmakers, tradies, and building professionals looking for quality handles, knobs, and hardware for kitchens, cabinets, bathrooms, and doors. They cater to a wide variety of needs, from all budgets to all styles, ensuring that every customer finds the perfect hardware for their specific renovation or project requirements.

What makes iGrab different from other competitors?

iGrab prides itself on quality products, personal service, and variety regardless of the customer's budget or needs. They operate as both a product and service-based industry, keeping ethical values intact while ensuring that clients receive their desired articles safely and in time.

How does a first-time customer get started with iGrab?

Customers can start by browsing their extensive online catalog, which includes featured cabinet handles and knobs, new arrivals, and clearance sales. The website is available 24 hours a day, 7 days a week, allowing customers to place orders at any time and receive assistance through their customer support team.

How does the ordering and delivery process work?

Orders are typically shipped the same day or the next business day after receiving full payment, with a cut-off time of 8 am. They use Australia Post eparcel and other appropriate methods, usually including transit insurance unless stated otherwise, ensuring safe delivery to the customer's door.

Where is the showroom located and what are the opening hours?

The showroom and warehouse is located at Unit 44, 7-9 Percy St in Auburn NSW 2144, within the Quantum Business complex. The business operates from 9 am to 5 pm on Mondays through Fridays, excluding public holidays and Christmas, and customers can pick up orders after 10 am the next business day.

What are the stated price ranges and product features?

iGrab offers a wide range of finishes including brushed nickel, matte black, brass, gunmetal, and chrome, with prices ranging from $3.95 to $28.95. They also provide specific product lines like KT&CO handles and various styles such as shaker cup pulls and hampton style handles to suit different interior themes.

What are the delivery timeframes and shipping options?

Delivery times vary by location, with estimates of 2-4 days for metro areas like NSW, VIC, SA, and QLD, and 4-7 days for rural areas. Customers can choose express post for urgent orders, though there is no guaranteed overnight delivery for express services due to external factors beyond their control.

What do reviewers complain about?

Some reviewers on Trustburn mention that the hardware screws included with the handles felt a bit flimsy, requiring pre-drilling and hand-driving to avoid stripping the Phillips heads. Despite this minor gripe, most customers are highly satisfied with the overall quality and value for money.

What does the rating split tell a reader?

The Trustburn rating is 5 out of 5 from 25 reviews, with all reviews being 5-star ratings. Recent feedback from 2024 highlights fast shipping, solid quality, and hassle-free experiences, while older reviews from 2020-2022 also praise the quick dispatch and excellent service.

How long has the business existed?

iGrab has been in operation since 2012, making it an established player in the homewares and hardware sector. The business has consistently received positive feedback over the years, with recent reviews continuing to highlight their reliability and quality products.

How can I contact Igrab?

You can reach Igrab by phone at 02 9748 0702.

What is the official website of Igrab?

The official website of Igrab is igrab.com.au.

AI-generated from reviews on this page. Verify anything important with the company directly.

John Osborne
Reviews 1

I’m really happy with my recent purchase from iGrab. I ordered chrome handles for both the bathroom and kitchen, and the quality exceeded my expectations. The ordering process was smooth, and delivery was quick. This is actually my second time buying these handles for my Hampton-style kitchen renovation, and I’ll definitely be ordering more in the future.

Anton Conradie
Reviews 1

Igbra made the whole experience hassle-free, with items arriving much quicker than expected. The hardware feels solid and looks fantastic in place. If I had one suggestion, it would be to make the screws just a tiny bit longer—maybe by 5mm. Otherwise, top-notch quality and service from this Auburn-based retailer.

Renee
Reviews 1

Absolutely delightful experience with iGrab! The cabinet handles matched the description perfectly and looked stunning. My order was processed and shipped right away, which was a huge plus. I’m thoroughly satisfied with my purchase and would happily recommend them to others.

indesign
Reviews 1

Igrab really nailed the home decor for our place. The quality of the items exceeded expectations, and they arrived quickly. It’s clear they care about premium goods, making our home perfect for years of entertaining and family time. A top-tier online shopping experience!

a_e_construction
Reviews 1

Loved shopping with iGrab! We picked up tiles for our powder room splashback and are on a roll—just finished tiling the main bathroom and ensuite splashbacks. Grout is next, and then we move on to the laundry and kitchen. Great service for our home project!

gordonkb_renovations
Reviews 1

If you are looking for that perfect white kitchen vibe, look no further. I grabbed some handles from iGrab and they turned out beautifully. It is great to have a local wholesale option in Auburn that delivers premium quality at a fair price. The shipping was quick, so I didn't have to wait long to get my hands on them. Highly recommend!

Tash
Reviews 1

The handles I purchased for my new bedroom wardrobes are fantastic—stylish and well-made. I was especially impressed by the service from iGrab; when I accidentally ordered the wrong size, they handled the refund and update seamlessly, getting the correct handles to me in Auburn by the next day. Fast shipping and excellent support make this a top choice for homewares.

Peter
Reviews 1

iGrab really delivers great value! I’m thrilled with the quality of these handles for the price. My only minor gripe is the hardware; the two screws included felt a bit flimsy. I ended up having to pre-drill and drive them by hand because I was worried about stripping the Phillips heads. I’d be happy to pay a tiny bit extra for upgraded, hardened screws, but overall, I’m very satisfied with my purchase.

Billie Heron
Reviews 1

My experience with Igrab has been fantastic. I first ordered these handles for my bathroom renovation back in 2019 and just repurchased them for my laundry update. They feature a sleek, clean aesthetic and the shipping to NSW was incredibly fast. Highly recommended for anyone looking for quality homewares.

Meg
Reviews 1

I was hesitant initially because the price seemed almost too good to be true, especially since I had seen similar handles costing $20-40 each elsewhere. I expected them to be a letdown, but I’m genuinely impressed with the quality and aesthetic. We bought several in 150mm and 300mm sizes for our renovation. The installers found them easy to fit; they were perfectly straight and have really elevated our kitchen. My only gripe is regarding their 800mm handles. iGrab featured a photo of these long handles in their wardrobe section, but when I asked how to buy them, I was told they don’t stock them. It felt misleading to have the image there, and although I emailed requesting its removal, it’s still up five months later. I ended up sourcing the large handles elsewhere (which turned out to be better as they were sturdier anyway). Despite this minor issue with the website imagery, I rate iGrab 10/10 for the excellent quality of the handles we did use and would definitely order again.

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About Igrab

iGrab is an online homewares store and wholesaler, delivering premium quality and competitively priced goods Australia-wide. Fast Shipping and Dispatch to ensure you don't have to wait long to receive your purchases - Making online shopping easy and rewarding!

Address
Auburn NSW 2144 Australia