Questions about Ridgeline Heating and Cooling
What is Ridgeline Heating and Cooling?
Ridgeline Heating and Cooling is a family-owned HVAC company based in Idaho Falls, serving the valley from Rigby to Driggs. They install and repair furnaces, ACs, heat pumps, mini-splits, and gas lines, plus handle new construction and light commercial projects. The business operates out of the old SnoRider building at 370 College St, Idaho Falls, ID 83401, and uses licensed, bonded, and insured factory-certified technicians.
How do I get started or book a service?
Customers can request a quote or a bid by filling out a form on the website or calling (208) 521-2041. Homeowners can request a quote for repairs, while builders can request a bid for new construction projects by sending their plans. The company typically schedules appointments within the same week after receiving a request.
What warranty or guarantee terms does the business offer?
The company offers an Unconditional Ridgeline Promise that covers any issues that arise in the first year after installation. If something goes wrong during that period, Ridgeline will return to fix it at no cost to the customer. This guarantee applies to their furnace, AC, and heat pump installations.
What areas does the business serve?
Ridgeline Heating and Cooling serves eight counties across Southeast Idaho, including Bonneville, Jefferson, Bingham, Madison, Fremont, and Teton counties. They also cover Star Valley in Wyoming, reaching towns from Idaho Falls to Driggs and Victor. Their service area includes specific locations like Ammon, Rigby, Shelley, and Rexburg.
What are the business hours and how do they handle emergencies?
The business operates on a Monday through Friday schedule from 6:00 AM to 5:00 PM. They do not run a 24/7 line and avoid doubled after-hours rates. For urgent issues, customers are advised to call first thing in the morning to get on the schedule quickly.
Who owns and operates the company?
The owners are Nick McIntier, Bridger Harris, and Ashton Quinton, all Idaho Falls natives. McIntier started in HVAC at 17 and became a licensed contractor in 2021, while Harris is the most technical owner who handles blueprints and schematics. They aim to provide honest, named technicians rather than a rotating cast of strangers.
What specific ductwork and air quality services are available?
Ridgeline specializes in Aeroseal duct sealing, which is a certified service where they seal ducts from the inside and provide before-and-after numbers. They also offer custom ductwork built by a metal-fab specialist and whole-home purifiers and humidifiers designed for dry, dusty air.
What heating options are available for different spaces?
The company provides in-floor heat for new builds and shops, as well as gas and electric fireplace installations that can be viewed in their showroom first. They also install shop and unit heaters for garages, shops, and warehouses to withstand real winters.
What cooling solutions does the business offer?
For cooling, they offer AC repair with same-day diagnosis during business hours and whole-home central air installation sized correctly. They also provide ductless mini-splits for garages, additions, or single rooms without the need for ductwork.
What commercial and gas line services are provided?
The business handles gas line installation for fireplaces, ranges, shop heaters, and BBQs. They also manage commercial HVAC systems up to 25 tons for offices, shops, and restaurants, including load calcs and duct design for new construction.
What brands and equipment standards does the company use?
The website states that they use premium equipment from trusted brands like Amana, Daikin, and Goodman. Their factory-certified technicians focus on clear communication, fair pricing, and ensuring the job is done right from the first call to the final installation.
What do reviewers commonly praise about the business?
Some reviewers praise the company for treating customers like family and providing straight talk about home needs and costs before any work starts. The team is known for finding solutions and offering honest options rooted in local history and community values.
What core values or history drive the business model?
The company emphasizes a thread of honesty and avoiding customers being talked into unnecessary work, which stems from the owners' experiences in bigger shops. They aim to build a company with the best equipment and training in the area, staffed by named, licensed people.
Where is Ridgeline Heating and Cooling located?
Ridgeline Heating and Cooling is located at 370 College st, Idaho Falls, Idaho 83401.
How can I contact Ridgeline Heating and Cooling?
You can reach Ridgeline Heating and Cooling by phone at (208) 360-4089.
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Get the widget for your site →About Ridgeline Heating and Cooling
At Ridgeline Heating and Cooling, we know how important comfort and trust are when it comes to your home. As a family-owned company born and raised in Southeast Idaho, we built Ridgeline to bring integrity back to the HVAC industry.We specialize in residential heating and cooling, including AC and furnace installation and repair, heat pumps, ductwork, mini-splits, air purification, and fireplaces. Our factory-certified technicians use premium equipment from trusted brands like Amana, Daikin, and Goodman, and every installation is backed by strong warranties for peace of mind.From your first call to final installation, we focus on clear communication, fair pricing, and doing the job right the first time. Whether you need a seasonal tune-up, a second opinion, or a full system replacement, Ridgeline Heating and Cooling is here when you need us most.
- Phone
- (208) 360-4089
- Address
- 370 College st, Idaho Falls, Idaho 83401
- Categories
- Business supplies and equipment