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Questions about iAircon

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What is iAircon?

iAircon is a family-run aircon servicing, repair, and installation company in Singapore founded by Eric Lim, known as Uncle Eric, in 2016 and taking jobs since 2017. They specialize in PowerJet chemical washes for deep cleaning, reliable gas top-ups, and professional diagnostics for all aircon brands. The business operates island-wide and publishes its prices upfront with a 90-day warranty on every service job.

How can I book a service or get started?

To book a service, customers can pick a slot for instant confirmation on the website, use the Telegram bot, or chat with the LunaAI assistant on WhatsApp 24/7. For a physical booking, they can call or WhatsApp the business number at +65 9187 4498 between Monday and Saturday from 9am to 6pm. The fastest way to get a recommendation is to send a message describing the aircon problem via their contact form.

What are the starting prices for your main services?

The business offers a tiered pricing structure starting from S$80 for PowerJet Premium Aircon Servicing, S$120 for Aircon Chemical Wash, and S$180 for Aircon Chemical Overhaul. Gas top-ups, repairs, and new installations have starting prices of S$165, S$150, and S$500 respectively, with lower per-unit rates for multiple units on servicing. All services include a 90-day warranty, while repairs and installations have longer coverage periods.

Where is iAircon located and which areas do they serve?

iAircon is located at 60 Paya Lebar Rd, Singapore, 409051, and serves homes across the entire island of Singapore. They provide area guides to help visitors find their nearest location details and operate from a central Singapore Community Development Council region. Their physical address and island-wide coverage allow them to handle jobs from HDB flats to condos and BTOs.

How long has iAircon been in business?

The company has been operating since 2017, marking its 10th year in the industry as of 2026. Eric Lim started the business after building a DIY PowerJet pump in 2015 and registering iAircon in 2016. They have a long-standing customer base, such as Mr Jason Chiam’s home which has been on a quarterly maintenance plan for seven years.

How can I contact iAircon?

Customers can contact the business by calling or WhatsApping +65 9187 4498 during business hours, or by using the LunaAI assistant on WhatsApp which answers 24/7. The website also provides an online booking system and a Telegram bot for quick communication. For urgent queries, the AI assistant is available around the clock to answer questions immediately.

What makes iAircon different from other aircon companies?

The business is known for its transparent approach, publishing all prices upfront and showing real jobs on their YouTube channel before customers book. They emphasize that videos can make money and use them to explain their work in plain words. This focus on visual proof and clear pricing distinguishes them from competitors who may not showcase their process so openly.

What technology or apps does iAircon use?

Their core technology includes a proprietary PowerJet pump, which is a portable pressure washer made for cleaning aircons, and an AI assistant named Luna that runs on WhatsApp. They also utilize Telegram for booking and have developed their own booking app to manage slots and confirmations instantly. These tools help streamline the booking process and provide 24/7 support.

How does the servicing and repair process work step by step?

The process involves diagnosing the fault, testing parts, quoting before replacing anything, and using original parts where available. For servicing, the evaporator coil gets a PowerJet deep clean, the blower fan and drain pan are washed out, and the drain is flushed before testing. Every unit is checked for leaks and moisture before the gas is released or installed.

Who is iAircon best suited for?

iAircon is suitable for homeowners in Singapore who need routine servicing, chemical washes, gas top-ups, or new installations for System 1, 2, 3, or 4 aircons. They cater to HDB flats, BTOs, and condos, sizing each room in BTU and ensuring proper piping and drain runs. Their free BTU calculator helps customers work out the correct size for each room before buying a new unit.

What common aircon problems does iAircon solve?

The business addresses common aircon problems such as units not being cold, gas leaks, dirty coils, and error codes like the Daikin E7 error. They also handle water leaking from indoor units and pipes, as well as blinking lights or strange noises. Their guides cover topics like when an aircon needs a gas top-up and the differences between System 3 and System 4 for BTOs.

How does the pricing model work for gas top-ups and multiple units?

The website mentions that if the gas is fine during a top-up, the S$165 paid at booking goes towards the fix, ensuring customers are not overcharged unnecessarily. They also state that lower per-unit rates apply for more units on servicing, making it cost-effective for multi-room setups. This pricing model is designed to be simple and upfront, avoiding hidden costs.

What is the official website of iAircon?

The official website of iAircon is iaircon.repair.

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About iAircon

Singapore’s trusted experts for aircon servicing & repair. We specialize in PowerJet chemical wash for deep cleaning. Reliable aircon gas top-up to keep your cooling efficient. Professional diagnostics & maintenance for all aircon brands. Your go-to choice for the best aircon services in Singapore.

Address
60 Paya Lebar Rd, Singapore, 409051