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Average ratingGreat
4.2/ 5

Based on 9 reviews

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What reviewers say about i-escape

Based on 9 reviews on Trustburn · updated 7 days ago

Customers commonly praise i-escape’s special, characterful accommodation choices, trusted reviews, helpful advice and service, with most ratings being five stars, though one review was highly negative about customer service.
What does i-escape do?

i-escape offers a hand-picked collection of boutique hotels, B&Bs and villas worldwide, with booking options, special offers and free gifts.

What are the most common complaints about i-escape?

The most common complaint concerns slow or poor handling of a damp-related hotel problem outside weekday office hours; one reviewer also said communication was cut off after they raised the issue.

AI-generated from reviews on this page. Verify anything important with the company directly.

Matt Evans
Reviews 1

We have been disappointed by i-escape. We had a problem with the hotel in Italy we booked through them - our room suffered badly from damp - and we found that an issue raised with i-escape outside 9-5 Mon to Fri is not dealt with promptly. So our email sent late on Friday was not acknowledged until Monday. i-escape then somewhat belittled our issue first, by telling us that the issue was one of smell, rather than underlying damp (to be fair, that it what the owner will have told them, but it was nonsense and i-escape did not acknowledge that). Second, when I pointed this out to i-escape and invited them to visit the property to check, they cut off all communication with me. In short, I don't trust them and their customer service leaves much to be desired.

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About i-escape

A hand-picked collection of the best boutique hotels, B&Bs and villas worldwide. Book with i-escape for special offers and free gifts

I-escape is a travel company that offers a hand-picked collection of the best boutique hotels, B&Bs, and villas worldwide. The company was founded in 2001 by two travel enthusiasts who were frustrated with the lack of quality accommodation options available online. They set out to create a platform that would showcase unique and stylish properties from around the world.

Today, i-escape has grown into one of the most trusted names in luxury travel. Their team of experts scours the globe to find hidden gems that offer exceptional service, stunning design, and unforgettable experiences. Whether you're looking for a romantic getaway or a family-friendly retreat, i-escape has something for everyone.

One of the things that sets i-escape apart from other travel companies is their commitment to sustainability. They work closely with their partners to ensure that each property meets strict environmental standards and supports local communities. This means you can enjoy your vacation knowing that you're making a positive impact on the world.

Booking with i-escape also comes with some great perks. They offer special deals and discounts on many properties, as well as free gifts like spa treatments or champagne upon arrival. Plus, their customer service team is always available to help you plan your trip and answer any questions you may have.

So why should you choose i-escape for your next vacation? For starters, they offer an unparalleled selection of unique and stylish properties from around the world. Whether you're looking for an urban oasis or a secluded beachfront villa, they've got you covered.

But it's not just about finding great places to stay – it's also about supporting sustainable tourism practices and making a positive impact on local communities. With i-escape, you can feel good about where your money is going while enjoying all the luxuries of an unforgettable vacation.

In addition to their commitment to sustainability, i-escape also offers some fantastic perks for travelers who book through them. From special deals on accommodations to free gifts upon arrival at select properties – there are plenty of reasons why booking through this company makes sense!

Overall if someone wants an unforgettable experience while traveling then I highly recommend booking through i-Escape because they provide top-notch services along with luxurious accommodations at affordable prices!

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