👍 Hytec inter exceeded my expectations in delivering our project. The quality of their work was outstanding and their team was helpful and cooperative. I highly appreciate their efforts and would recommend them to others without hesitation.
Questions about Hytec inter
What is Hytec inter?
Hytec inter is a Japanese company specializing in industrial network and video communication solutions. They offer products like the HW5G-3311-DS industrial router, the HIC-SE220 2MP Full HD turret camera, and the Vi30002U 90WPoE repeater. Their services target sectors including railways, highways, airports, and defense, aiming to solve difficult technical challenges in security video and last-mile communication systems.
What specific products does Hytec inter currently offer?
The company provides a range of hardware including the Picoradio 2.4GHz data link module for UAVs and UGVs, the MO10 outdoor wireless unit, and the cnWave V3000 60GHz band wireless system. They also manufacture the Aster5 and M304-NA analog modems, which support both 2-line and 4-line configurations for dedicated line connections.
How does the company handle customer support and technical inquiries?
Customers can reach the main office at 03-5334-5260 or the defense sector line at 03-5334-5261. For product support, they provide a toll-free number at 0570-060030. The company also offers a demo machine lending service for evaluation purposes and provides technical guidance on clock settings and line quality checks via their FAQ.
What are the common themes in customer reviews regarding Hytec inter's service?
Reviewers consistently praise the team's professionalism, efficiency, and ability to deliver projects on time. Many clients highlight the high quality of work and the cooperative nature of the staff. Some users noted minor issues during the process, but these were resolved promptly, leading to overall satisfaction.
What is the current rating and review distribution for Hytec inter on Trustburn?
The company holds a 4.3 out of 5 rating based on 11 reviews. The majority of the feedback is positive, with several 5-star ratings highlighting exceptional service and outstanding work quality. A few 3-star reviews mention minor issues that were handled well, contributing to the overall average.
Where is Hytec inter located and what regions do they serve?
The company is headquartered in Tokyo, Japan, specifically at 2-5-4 Yoyogi, Sakuragaoka Memorial Building. They serve various industries across Japan, including construction machinery, gravel factories, and national road traffic surveys, often collaborating with research institutions like the Civil Engineering Research Institute.
What are some of the recent events or exhibitions Hytec inter has participated in?
In late 2026, they exhibited at the COMNEXT 4th Next-Generation Communication Technology & Solutions Exhibition and the Highway Technology Fair 2026. They also participated in the 40th Hokkaido Technology & Business Exchange Meeting and the Crisis Management Industry Exhibition (RISCON TOKYO) 2026.
What new products were announced by Hytec inter in 2026?
The company announced the release of the 4K AI turret camera HIC-TRB400 in July 2026 and the 2MP Full HD turret camera HIC-SE220 in September 2026. They also launched the IEEE802.3bt compatible 90WPoE repeater Vi30002U and the dual SIM, multi-carrier, local 5G, and Wi-Fi compatible industrial router HW5G-3311-DS.
How does Hytec inter address security vulnerabilities in their products?
The company issued a notice on October 27, 2026, regarding the impact and response status concerning PHP vulnerabilities in their handled products. They actively monitor and address such issues to ensure the security of their industrial network and video communication systems.
What are the technical specifications for their analog modem products?
The Aster5 and M304-NA modems support synchronous and asynchronous communication modes. They can handle 1200bps synchronous data transmission on a 3.4kHz dedicated line and offer both 2-line and 4-line configurations. The M304-NA specifically supports half-duplex communication branching.
What are the operating hours for contacting Hytec inter by phone or fax?
The main office accepts calls from 9:00 to 17:00, excluding Saturdays, Sundays, holidays, and year-end/New Year periods. The defense sector line operates during the same hours. Fax inquiries can be sent to 03-5334-3688 for product specifications and setup methods.
What specific technical support topics are covered in their FAQ?
Their FAQ covers clock configuration methods for devices like the 3920-SP and Aster5, as well as how to check line quality via Status/VF/Display. They also explain how to set up multiple modems with different communication speeds and how to handle alarm lamps that do not turn off even when the device is functioning normally.
What are the limitations or discontinued products mentioned by Hytec inter?
The company notes that the high-performance 2/4-line analog dedicated line modem has been discontinued. Additionally, the V.26bis modem is no longer handled. The Aster5 and M304-NA are also listed as discontinued products that previously supported 2-line and 4-line configurations.
How do reviewers describe the team's responsiveness and project management?
Multiple reviewers mentioned that the team was highly responsive and completed projects without issues. They appreciated the team's knowledge and ability to meet deadlines. Some users noted that while there were minor issues, the team resolved them promptly, ensuring a smooth process.
What is the official website of Hytec inter?
The official website of Hytec inter is hytec.co.jp.
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Hytec inter exceeded our expectations with their services. The team was highly professional and delivered our project efficiently. We are extremely satisfied with their performance and would recommend them without hesitation.
The service provided by Hytec inter was amazing. They delivered our project with utmost professionalism and within the expected timeframe. Their team demonstrated high expertise and ensured a smooth process throughout. Will definitely work with them again.
The service provided by Hytec inter was satisfactory. Their team completed our project on time and met our requirements. We faced some minor issues, but they were resolved promptly. Overall, a decent experience.
Hytec inter's services were satisfactory. They completed the project on time and met our requirements. However, there were some minor issues during the process that could have been handled better. Overall, it was an acceptable experience.
I had a great experience with Hytec inter. Their services were excellent and they were very professional in handling our project. The team was knowledgeable and completed the project on time. I highly recommend them.
Working with Hytec inter was a pleasant experience. Their team was friendly, helpful, and delivered our project on time. Their expertise and professionalism were commendable. I would recommend them for similar projects.
👏👏 Hytec inter's services were exceptional. They completed our project efficiently and the quality of their work was outstanding. Their team was highly professional and responsive. Will definitely work with them again.
I recently worked with a company for a project and their service was exceptional. The team was highly professional, competent, and efficient. They delivered the project on time and met our expectations. Would definitely recommend them.
😃 Hytec inter provided us with excellent service. Their team was responsive and delivered our project without any issues. I am satisfied with their performance and would choose them again for future projects.
We hired Hytec inter for our project and they did a fantastic job. Their team was skilled and cooperative throughout the process. We are extremely satisfied with their services and would definitely choose them again.
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- Website
- hytec.co.jp
- Phone
- 0353345260
- Address
- 代々木2-5-4 榊原記念ビルディング
- Categories
- Computer hardware