Questions about HysabOne
What is HysabOne?
HysabOne is an Online ERP software by Good Tech (Pvt) Ltd. It was originally custom developed in 2013, evolved through Version 2 in 2017, and was soft-launched as a cloud-based SaaS product in December 2023. The company serves over 500 businesses across Pakistan, UAE, and Saudi Arabia with features including invoicing, inventory management, POS, and financial reports.
Which businesses are the ideal users for this software?
The software is designed for small and growing companies, specifically traders, retailers, and wholesalers who need complete bookkeeping and stock management. It handles multi-user accounting, easy invoicing, and stock management with a flexible, free, and scalable plan structure tailored for SMEs.
How does the onboarding process work for new customers?
Getting started takes only 10 minutes and requires no credit card. Users can sign up for a free account in under two minutes, add business details via a guided wizard, and start creating invoices immediately. A 14-day free trial with all features is available to test the system before committing.
What are the available pricing tiers and their specific features?
HysabOne offers three main plans: HysabOne Accounts for service businesses, HysabOne Standard for traders and retailers, and HysabOne POS for retail shops. Prices start from PKR 3,499 per month for Accounts, PKR 7,000 per month for Standard, and PKR 6,563 per month for POS, with yearly options saving 12.5%.
What specific technical features and integrations does the software include?
The platform includes dedicated mobile apps for iOS and Android, allowing users to access their dashboard and reports anytime. It also supports importing data from Excel and offers Urdu interface availability for local businesses.
What support channels and training resources are available to users?
The company provides multiple support channels including YouTube tutorials in Urdu/Hindi, call center support from 9 AM to 5 PM on weekdays, WhatsApp support, and dedicated Account Managers available 24/7. They also offer 'Onboarding & Training' services for additional assistance.
How does the company ensure data security and backup reliability?
Data security is ensured through 256-Bit SSL Encryption and backups using Amazon AWS Data Centers alongside local servers in Islamabad, Faisalabad, and Karachi. The system uses Oracle as its primary database to maintain maximum reliability.
What are the policies regarding software updates and fiscal year management?
All updates are provided forever free with no additional charges for new features. The software also supports fiscal year and backdate functionality, allowing businesses to manage their accounting cycles flexibly.
What core values and design principles guide the development of this software?
The software is built by Pakistanis for Pakistani businesses, emphasizing simplicity and local understanding of unique SME challenges. It combines inventory management, billing, POS, and ERP features into one simple platform.
What are the terms regarding plan changes and cancellation?
Users can switch plans at any time to upgrade or downgrade according to their needs. There are no setup fees, and customers can cancel anytime without hidden charges.
Where is the business physically located and how can it be reached?
The company operates out of Office 12 Basement Ahmed Center, I-8 Markaz 44000 in Islamabad, Pakistan. They also have a presence at Office #1, 2nd Floor, Al-Hafeez Shopping Mall for sales and support interactions.
What are the official contact methods for sales and support?
The business can be contacted via phone at 03249066001 or by email at support@hysabone.com. They also encourage users to chat instantly via WhatsApp for immediate assistance.
What are the claimed usage statistics and historical milestones?
The website states that over 15,000 invoices are processed monthly and the software has been trusted by over 500 active businesses. It highlights a 10+ years of experience since its initial custom development in 2013.
How does the business describe its market position and unique selling proposition?
The software is described as Pakistan's best accounting and inventory software for SMEs, offering complete bookkeeping capabilities. It is positioned as a leading small business solution for growing companies in the region.
What is the official website of HysabOne?
The official website of HysabOne is hysabone.com.
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HysabOne is a quick and reliable accounting software in Pakistan, helping businesses handle invoices, expenses, inventory, and financial reports online. Tailored for small and growing companies, it provides powerful ERP accounting features with flexible, free, and scalable plans.
- Website
- hysabone.com
- Phone
- 03249066001
- Address
- Office 12 Basement Ahmed Center, I-8 Markaz 44000,
- Categories
- Computer software, Accounting