Questions about Home Fortress Roofing & Construction
What is Home Fortress Roofing & Construction?
Home Fortress Roofing & Construction is a family-owned roofing and exteriors company based in Middletown, Delaware. They specialize in full roof replacements, repairs, storm damage fixes, siding, windows, doors, gutters, gutter guards, and skylights. Every project begins with a free inspection that includes drone photography to show the homeowner the actual condition of their roof.
Which specific Owens Corning roofing systems does this company install?
The business exclusively installs Owens Corning Duration shingle roofing systems. They offer three distinct packages for new roofs: Fortress Core, Fortress Shield, and Fortress Elite. Each package is designed to provide a durable, long-lasting solution for homes in the region.
What are the specific service areas covered by this contractor?
Home Fortress Roofing & Construction serves homeowners across New Castle, Kent, and Sussex Counties in Delaware. Specific towns mentioned include Middletown, Townsend, Odessa, Smyrna, Bear, New Castle, Newark, Wilmington, Dover, and Magnolia. They also handle roof repair and storm damage claims in Elkton.
How does the company handle storm damage and insurance claims?
They inspect the roof first to determine if damage is from a storm or normal wear. If a claim is filed, they meet the insurance adjuster at the homeowner's house to assist with the process. They provide a plain explanation of the findings to help homeowners understand the situation.
What specific features are included in the free roof inspection process?
The inspection process includes a physical walk-through and a drone flight over the property. Homeowners receive photos of what the crew found, allowing them to see the condition of the roof for themselves before any work begins.
What types of siding and exterior doors are offered for installation?
For siding, they install CertainTeed products in clapboard, dutch lap, shake, or board and batten styles. They also install exterior doors, including entry doors and storm doors, providing free estimates and advice on which openings need replacing.
What specific gutter-related services are provided?
The company installs new one-piece aluminum gutters, downspouts, and fascia repair. They also offer gutter guards to keep leaves out of the gutter and ensure rainwater moves correctly to the downspouts. Cleaning is not part of their gutter service offering.
What kind of skylights are installed by this roofing company?
They install VELUX skylights on homes in and around Middletown. The installation involves flashing the skylight, which is considered specialized roofing work that requires professional expertise.
What are the business hours for scheduling a free estimate or inspection?
The business is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. Sunday is closed. Calls are returned during these published hours, and appointments are made accordingly.
What is the Delaware Contractor Registration number for this business?
Home Fortress Roofing & Construction is registered with the Delaware Department of Labor under Certificate No. DE-2026-000015163. This registration confirms their status as a licensed contractor operating in the state.
What specific praise do reviewers mention regarding the founder and crew?
Reviewers frequently highlight the punctuality of the crew and the owner, Randy Shepheard. They note that the crew completes jobs efficiently, often in one day, and spends significant time cleaning up the property and walking the homeowner through the finished work.
What is the rating status on Google for this business?
The business maintains a 5.0-star rating on Google based on over 40 reviews. This consistent high rating reflects the positive experiences of their customers with the company's services and communication.
What financing options are available for roof replacements?
Financing is available for roof replacement projects, making the investment more accessible to homeowners. Additionally, lifetime manufacturer warranties are offered to protect the new roofing system against defects.
What is the founder's background before starting this roofing company?
Founder Randy Shepheard grew up in the Middletown area and earned a business degree from the University of Delaware. He previously worked as a real estate agent for nine years, which gave him insight into how roof conditions impact home sales.
Where is Home Fortress Roofing & Construction located?
Home Fortress Roofing & Construction is located at 217 Loft St, Townsend, Delaware, 19734.
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Roof replacement in Middletown, Delaware, from a family-owned roofer. Home Fortress Roofing & Construction tears old roofs down to the wood deck and installs Owens Corning roofs in three packages: Fortress Core, Fortress Shield and Fortress Elite. Every job starts with a free roof inspection and drone photos.
We also handle roof repair, storm damage repair and roof insurance claims, and we install siding, windows, exterior doors, gutters, gutter guards and skylights.
We serve Middletown, Townsend, Odessa, Smyrna, Bear, New Castle, Newark, Wilmington and Dover, and across New Castle, Kent and Sussex Counties.
Financing and lifetime manufacturer warranties available. Free estimates. Delaware Contractor Registration No. DE-2026-000015163.
- Website
- homefortressroofing.com
- Phone
- +1 302-314-1025
- Address
- 217 Loft St, Townsend, Delaware, 19734
- Business hours
- Mon-Fri: 08:00 - 18:00, Sat: 09:00 - 14:00, Sun: Closed
- Categories
- Construction