Questions about HLC Store
What is HLC Store?
HLC Store is a retail shop located in Hanoi, Vietnam, that sells new and used authentic iPhones. The business buys back customers' old devices and offers trade-in upgrades with online valuation services. They provide warranties that include one-for-one replacement for defects and allow customers to check warranty status or repair progress using a phone number or IMEI.
How can I check my device's warranty status or repair progress?
The store allows customers to look up their purchased devices using a phone number or IMEI to check warranty status and repair progress. They also support direct communication through Zalo and messaging for inquiries and orders. Customers can track their devices without needing to keep physical paperwork.
What warranty terms are offered for the iPhones sold?
HLC Store offers a 6-month warranty that includes a one-for-one replacement policy for defects. They state that the battery and appearance details are clearly visible, with battery numbers read directly from the machine at the time of import and recorded accurately in their files.
How does the trade-in and upgrade process work?
The store provides an online valuation service where customers can check the price of their old devices in a few minutes. If the customer agrees to the price, they can bring the device to the shop to receive cash and upgrade to a new model immediately.
How can I browse and reserve an iPhone from the current stock?
Customers can browse available stock by selecting specific iPhone models, such as the iPhone 17 Pro Max, iPhone 16 Pro Max, or iPhone 15 Pro Max. The website lists current inventory with details like storage capacity, color, and condition, allowing users to reserve devices by leaving a phone number.
What promotional gifts are included with a purchase?
When purchasing an iPhone, customers receive a genuine 20W charger and cable worth 500,000 VND as a gift. To qualify for this promotion, buyers must follow the HLC Store TikTok page and like and comment on their YouTube channel.
Where is the store located and how can I contact them?
The store is located at 7 Kim Mã Thượng in the Ba Đình district of Hanoi. They provide a hotline and Zalo number, 0819 774 444, for direct contact regarding orders and inquiries.
Which iPhone models are currently available and what are the stated prices?
The store lists iPhone 17 Pro Max, iPhone 16 Pro Max, iPhone 16 Pro, iPhone 15 Pro Max, and iPhone 14 Pro Max among their current inventory. Prices range from 16.8 million VND for an iPhone 14 Pro Max to 30.9 million VND for an iPhone 17 Pro Max, depending on the model and condition.
What specific claims does the store make about their product quality?
The store emphasizes that their iPhones are genuine with real batteries and real prices, stating 'iPhone thật. Pin thật. Giá thật.' They also claim that customers can see the battery and appearance of each device on the shelf before deciding to place a hold order.
What communication methods are supported for ordering?
The store supports direct communication through Zalo and messaging for inquiries and orders. They also allow customers to place holds online by selecting a device and leaving a phone number, after which the shop calls to confirm the purchase.
What specific features are available for tracking devices?
The store allows customers to select specific iPhone models, such as the iPhone 17 Pro Max or iPhone 16 Pro Max, and view details like storage capacity and color. They also provide a feature to track repair progress and warranty status using a phone number or IMEI.
What is the official website of HLC Store?
The official website of HLC Store is hlcstore.com.
Does HLC Store have reviews on Trustburn?
HLC Store has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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HLC Store is a retail shop based in Hanoi that sells new and used authentic iPhones. The store buys back customers' old devices and offers trade-in upgrades, with online valuation available and warranties that include one-for-one replacement for defects. Customers can also look up their purchased devices using a phone number or IMEI to check warranty status and repair progress. The shop supports direct communication through Zalo and messaging for inquiries and orders.
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