Questions about H'K Serrurerie & Vitrerie
What is H'K Serrurerie & Vitrerie?
H'K Serrurerie & Vitrerie is a locksmith and glazing service operating in the Île-de-France region, offering urgent lockout assistance, lock changes, security reinforcement after break-ins, broken key extraction, and custom glass replacement with 24/7 availability.
Who is the target audience and which geographic areas are served?
The business serves individuals, syndics de copropriété (condominium boards), and gestionnaires locatifs (property managers) across the entire Île-de-France area, with a stated intervention time of under two hours and 7 days a week availability.
How can a new customer get started or book a service?
Customers can request a quote by filling out a form on the website with their name, phone, and preferred service type, or by calling the business phone number +33760571870 for urgent needs.
What are the warranty terms, pricing structure, and surcharge policies?
All services come with a ten-year guarantee, written quotes are provided before every job, and a 50% surcharge applies for night interventions between 18h and 8h as well as on weekends.
What are the specific starting prices for the main services?
The company offers door opening starting at 150 €, cylinder and full lock replacement from 220 €, broken key extraction from 130 €, and custom glazing starting at 330 €, with all prices listed as HT (excluding VAT).
Where is the business located and what certifications or legal details are provided?
The business is located at 37 Allée des Charmilles, 93190 Livry-Gargan, operates under the legal entity H'K SERRURERIE · SASU with SIREN 920 816 923, and uses certified A2P materials for its security installations.
What is the step-by-step process for a typical intervention?
The process begins with a request for a personalized written quote, followed by an intervention that prioritizes non-destructive methods for door openings and includes a 2h average intervention delay target.
How does the company ensure pricing transparency and what are the booking rules?
The website explicitly states that a written quote is required before any intervention, ensuring no hidden majorations, and the company commits to total price transparency for all customers.
What specific guarantees and insurance coverages are offered?
The service includes a 10-year guarantee and professional liability insurance (RC Pro) that is stated to be currently valid, alongside a focus on high-end materials and discreet execution.
What are the operating hours and intervention speed commitments?
The business operates seven days a week with a stated goal of completing interventions in less than two hours, maintaining a 24/7 availability schedule for urgent calls.
What specific product features or material standards are highlighted?
The website mentions that the company uses materials certified A2P and offers a ten-year guarantee, which are key features distinguishing their service quality.
What types of clients does the business specifically target?
The company targets both residential and commercial clients, including property managers and condominium syndics, across the Île-de-France region.
What are the key service features and methods used?
The business offers a range of services from urgent lockouts to custom glazing, with a stated commitment to non-destructive door opening methods whenever possible.
How does the company handle urgent requests and what are the response times?
The company provides a 24/7 availability schedule with a stated intervention time of under two hours, ensuring rapid response for urgent situations in the Île-de-France region.
How can I contact H'K Serrurerie & Vitrerie?
You can reach H'K Serrurerie & Vitrerie by phone at +33760571870.
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H'K Serrurerie & Vitrerie is a locksmith and glazing service operating in the Île-de-France region. It offers urgent lockout assistance, lock changes, security reinforcement after break-ins, broken key extraction, and custom glass replacement, with 24/7 availability and a stated intervention time of under two hours. The company provides a published price list covering door opening, cylinder and full lock replacement, door closers, and custom glazing. Services are backed by a ten-year guarantee and supplied with written quotes before each job.
- Website
- hkserrurerie.fr
- Phone
- +33760571870
- Categories
- Consumer services