Questions about হিজাব ও নিকাব
What is হিজাব ও নিকাব?
Hizjaab is an online retail shop based in Dhaka, Bangladesh, that sells modest fashion items including hijabs, niqabs, khimars, jilbabs, abayas, and hijab sets. The brand offers ready-made and semi-long khimars along with themed collections like the Noor Collection and Marwa Hijab Sets. All products are listed with prices in Bangladeshi taka and are available in free size with discounts on selected items.
How long does delivery take and what are the shipping costs?
The website states that inside Dhaka city, orders are delivered within 48 hours, while outside Dhaka it takes 3–4 working days by courier. Orders placed before 4:00pm on a working day are dispatched the same day. The delivery cost is ৳ 70 inside Dhaka and ৳ 130 outside Dhaka, but it is free on any order over ৳ 3,000.
How can I place an order or contact the business?
Customers can order by visiting the website, calling +880 9658-717273, or sending a message via WhatsApp. The business confirms every order by phone before dispatch and will hold the order if they cannot reach the customer after two attempts. For wholesale enquiries or a paper trail, customers can email hello@hizjaab.shop.
What are the return and exchange policies?
The return window is seven days from delivery, and the piece must be unworn, unwashed, and have tags still attached. A size exchange is free once per order, where the replacement is brought and the original collected at the same time. If the wrong item arrives or it is damaged, the business collects it at no cost to the customer.
What fabrics are used and how are they tested for quality?
The brand uses fabrics such as China Linen, Dubai Chery, and Soft Cotton, chosen for softness, breathability, or weight to hold a drape. Every roll is checked for opacity and colour consistency before cutting, and shoulder seams, armhole joins, and front openings are double-stitched to prevent failure.
Which markets are served and where is the studio located?
The business operates entirely online and does not yet deliver outside Bangladesh, though family members abroad can receive items if a local address and number are provided. The studio is located in Dhaka, Bangladesh, and currently accepts appointments for studio visits rather than open hours.
What specific product collections and prices are currently available?
The Noor Collection features ready hijabs priced at ৳ 750, while the Marwa Hijab Sets are currently discounted by 22% with prices ranging from ৳ 1,090 to ৳ 1,400. Premium khimar sets are also available with discounts of up to 27%, featuring patterns like Purple Leaf, Sage Olive Leaf, and Sky Blue Leaf.
What is the brand's philosophy and how long has it existed?
The website claims that modest dress should not mean choosing between covering properly and feeling like yourself, aiming for confidence, comfort, and effortless elegance. The brand was founded in 2024 and spent a year sampling fabrics before cutting a single garment to ensure durability and comfort.
How do seasonal events affect delivery times?
The site mentions that courier networks slow down nationwide during Ramadan, the week before Eid, and around public holidays, which can affect delivery times. If an order is past the expected window, customers are advised to call the business to chase the courier themselves.
What is the ordering process for new customers?
The business states that they do not require an account to order; checkout only needs a name, mobile number, and address. They also allow single-item purchases directly from the product page without going through the cart.
How does the business ensure quality control and what resources are provided?
The website mentions that they have 1.5K+ happy customers and that their pieces are checked, cut, sewn, and finished in-house in their own factory. They also provide resources like a size guide and care instructions to assist with garment maintenance.
What are the operating hours and response times?
The business operates from Saturday to Thursday from 10:00am to 8:00pm, with Friday closed. Typical replies are under 2 hours on WhatsApp and same day by email, ensuring quick communication with customers.
What is the official website of হিজাব ও নিকাব?
The official website of হিজাব ও নিকাব is hizjaab.shop.
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Hizjaab is an online retail shop based in Bangladesh that sells modest fashion items such as hijabs, niqabs, khimars, jilbabs, abayas, and hijab sets. The shop offers ready-made and semi-long khimars, along with various themed collections like the Noor Collection and Marwa Hijab Sets. Products are listed with prices in Bangladeshi taka and are available in free size, with discounts offered on selected items. The site advertises cash on delivery shipping across the country and displays product categories including premium khimar sets in multiple colors and patterns.
- Website
- hizjaab.shop
- Phone
- +8809658717273
- hello@hizjaab.shop
- Categories
- Retail, Apparel & fashion