HiteMoore Advisory Group

HiteMoore Advisory Group is a consulting firm located at 1310 SE Hampden Rd in Bartlesville, OK, that assists manufacturers and distributors with S&OP, demand planning, and SaaS implementation. The firm helps clients rebuild their S&OP processes, right-size their planning technology, and improve data usage. Services are delivered through Basic, Intermediate, Advanced, or Custom packages, with hourly support options available for flexible advice.

The firm's approach involves diagnosing the current planning cycle, redesigning cadence and decision rights, and implementing lead enterprise SaaS rollouts. They focus on putting data governance in place so quality keeps improving after they leave. Their process includes a 20-question assessment of system and employee maturity within the S&OP environment.

Clients can choose from Basic, Intermediate, Advanced, or Custom packages, all of which offer flexible expert advice. Each package allows booking hourly support across a range of topics from planning to problem-solving. The goal is to clarify goals, map out next steps, and identify opportunities for growth.

A first-time customer should know that the firm builds 3–5 year strategies grounded in root-cause analysis rather than assumptions. They stay hands-on through implementation, risk mitigation, and account planning until results are measurable. The firm was founded by Victoria Hite-Moore, who spent 21 years building Customer Success and Professional Services organizations.

The firm specializes in helping companies where customer success gets split across departments and implementations stall without an executive escalation point. They provide fractional executive leadership, such as a CCSO or VP of Professional Services, to own outcomes end-to-end. This includes strategy, delivery, retention, and growth for retail, distribution, and CPG companies.

The firm's approach is to diagnose the real problem, align stakeholders who can fix it, and prove value with data. They do not simply hand a framework and walk away; instead, they build strategies that address stalled implementations and account risk. Their method focuses on clear ownership and measurable retention outcomes.

The firm's history includes a specific example of turning around a stalled, cross-border implementation for a Walmart international joint venture. They also built an account risk and retention strategy behind a 95% retention rate at scale. This experience informs their current work with enterprise technology companies.

The firm's services include Customer Success Strategy that aims to catch risk early and drive expansion. They also offer Demand & Supply Planning that stays accurate when demand shifts. Additionally, they provide S&OP services that run the business on a cadence teams can trust and sustain.

The firm's website mentions that they implement lead enterprise SaaS rollouts, configuration, and change management. They also focus on putting data governance in place to ensure quality keeps improving after they leave. These services are part of their broader consulting offerings for manufacturers and distributors.

The firm's website mentions they can create a custom quote if a client has something else in mind beyond their standard offerings. They also offer a 20-question assessment to evaluate system and employee maturity. Clients can book hourly support across a range of topics to address specific planning or problem-solving needs.

The official website of HiteMoore Advisory Group is hitemooreadvisory.com.

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