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Eko · your AI employee who listens to your market

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What is Eko · your AI employee who listens to your market?

Eko is an AI-powered social listening service that monitors over 30 platforms around the clock and delivers briefings through Slack. It tracks mentions, filters noise, and flags issues such as negative buzz, competitor activity, influencer mentions, and product feedback. The tool identifies potential leads and can hand them off to another product called Buska, surfacing alerts within minutes and drafting suggested replies for users to review and send.

How does the daily briefing process work from detection to action?

The service is designed for teams that need to monitor brand mentions, manage crises, and find leads across multiple channels without manual dashboard checking. It works by listening to 30+ platforms day and night, filtering the noise, and briefing the user in Slack so they know before anyone else. The AI drafts responses that humans always send, ensuring speed while maintaining human oversight on every action.

What are the available pricing tiers and how do credits work?

Pricing starts at $49 per workspace per month for 10,000 credits, with a most popular tier at $99 for 60,000 credits. A single plan covers all features including unlimited teammates, noise feedback, and custom rules of engagement. You can start with a 30-day free trial that includes 2,500 credits, requiring no credit card and no sales call to begin.

Which platforms and integrations does Eko use to deliver its alerts?

Eko integrates directly with Slack and Discord, acting as a custom employee within these channels rather than a separate dashboard. It also connects to Buska for revenue handoffs, allowing one-click transfers of qualified leads. The system reads briefs, buttons, and teammates for free, focusing credits only on verified signals and drafted replies.

How many credits does a standard user consume monthly and what do they cost?

A typical single-brand workspace surfaces 5-10 signals a day, which translates to roughly 5,000-8,000 credits per month. Each signal costs 25 credits after being found, verified, analyzed, and briefed with a recommended action. Drafted replies cost 25 credits each, while asking Eko questions costs 10 credits per answer.

What specific metrics and alert speeds does Eko claim to deliver?

The service claims to achieve a 0+ minute average alert time, spotting spikes long before they become storms. It monitors over 30 platforms and delivers verified information about your brand, competitors, and market trends. The goal is to surface actionable insights like blocking bugs, positive sentiment percentages, or top feature requests within minutes.

How does Eko learn a new brand and what is the cost?

One-time learning of a new brand costs 500 credits, where Eko reads your site to understand product, language, market, ICP, and competitors. This initial setup ensures the AI understands every way people write your name, such as variations like buska.io or @buska_app. After learning, the system scans and matches without consuming additional credits.

What specific features are included in the core offering?

The platform offers a feature called 'Ask Eko' which answers questions in-channel for 10 credits per response. This allows users to query the system directly within the conversation flow. Other features include thread tracking, assignments, tasks, and impact reports that focus on outcomes rather than vanity mentions.

What happens when a workspace runs out of listening credits?

If you run out of credits, Eko stops completely with no watching, drafting, or answering, preferring to pause rather than leave a half-watch running. You receive a heads-up at 80% capacity so you can resize your plan immediately. The change applies instantly whenever you adjust your monthly volume.

How is the team structure and scaling handled?

The service is built for unlimited teammates hired by the workspace, never on a per-seat basis. This structure encourages sharing intelligence across the team. The only choice for scaling is how much Eko listens each month, with everything included at every size.

What is the official website of Eko · your AI employee who listens to your market?

The official website of Eko · your AI employee who listens to your market is hireeko.com.

Does Eko · your AI employee who listens to your market have reviews on Trustburn?

Eko · your AI employee who listens to your market has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Eko · your AI employee who listens to your market

Eko is an AI-powered social listening service that monitors over 30 platforms around the clock and delivers briefings through Slack. The tool tracks mentions, filters noise, and flags issues such as negative buzz, competitor activity, influencer mentions, and product feedback. It also identifies potential leads and can hand them off to another product called Buska. Eko is designed to surface alerts within minutes and draft suggested replies for users to review and send.