Questions about High Sierra
What is High Sierra?
High Sierra Australia is a retailer specializing in backpacks and travel gear, offering products like Extension Backpacks, Mini Travel Backpacks, and wheeled duffles. The website allows customers to browse by product type, create accounts, and access brand information. It targets active outdoor lifestyles and provides online shopping with options to track orders and sign up for newsletters.
Where do they deliver and how much is shipping?
Standard delivery is free within Australia for Metro orders over $49, utilizing EFM logistics partners like StarTrack Express and CouriersPlease. The business ships to any State or Territory in Australia, including regional areas, but does not deliver outside Australia or to Christmas and Norfolk Islands.
What is the history and mission of the brand?
The brand was born in the 70s in Chicago by lovers of the active outdoor lifestyle and has evolved to keep its identity focused on durability and functionality. Their mission is to make the most durable and functional products FOR LIFE, targeting people who pursue an active lifestyle regardless of where they live.
How can users get started with the newsletter?
The website features a newsletter subscription portal that offers a 10% discount to new subscribers upon signing up. Users can enter their first name, last name, email, postal code, and phone number to receive the latest news and promotional offers.
What payment methods are accepted?
The business uses Braintree, PayPal, and AfterPay to manage transactions, allowing safe and easy checkout with flexibility to pay using PayPal account balance, bank accounts, or credit cards. All payments must be received in full to complete the purchase.
What current promotions or discounts are available?
The website displays a Black-Out Sale with 30-50% sitewide discounts and offers free standard Metro delivery when users sign up for a 10% off deal. Occasional discounts include percentage off orders over a set amount, and some products show clearance pricing.
What warranties and product care features are mentioned?
The site features a 'Lifetime Warranty' claim, stating that all backpacks are made to last a lifetime and are tested for strength, durability, and performance. The company also provides TSA lock instructions and guides on caring for products.
What geographical themes do reviewers associate with the brand?
Some reviewers on Reddit mention the brand's association with Yosemite National Park's High Sierra Camps and the Sierra Nevada region, highlighting its relevance to outdoor adventures and hiking trails.
Who owns the website and what legal information is provided?
The website's footer states that the site is operated by Samsonite IP Holdings S.AR.L and includes links to site terms, privacy policy, and terms of use for legal compliance.
What practical shopping questions are answered on the site?
The FAQ section on the website addresses shopping help topics such as delivery locations and shipping policies, providing direct answers to common customer inquiries.
How can I contact High Sierra?
You can reach High Sierra by phone at 1800331690.
Does High Sierra have reviews on Trustburn?
High Sierra has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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High Sierra Australia is a retailer of backpacks and travel gear. The website offers a range of product categories including backpacks, travel and outdoor packs, wheeled duffles, and sports and training bags. The site features online shopping with options to browse by product type, view collections, and access brand and partnership information. Customers can create accounts, track orders, and sign up for promotional offers and newsletters. The business also advertises a price match policy and occasional discounts such as percentage off orders over a set amount.
- Website
- highsierra.com.au
- Phone
- 1800331690
- Categories
- Retail, Sporting goods