High'N Appliance Repair Services

High'N Appliance Repair Services is a specialized on-site domestic appliance repair company established in 2020, focusing exclusively on washing machines, dishwashers, tumble dryers, fridges, freezers, ovens, cookers, microwaves, gas hobs, induction hobs, extractor/cooker hoods, and outdoor grills/cookers. They operate in Suffolk and Nassau counties, NY, and claim a 79% first-time fix rate with a solid emphasis on customer service and highly trained technicians.

To get started, customers can fill out an online booking form, contact via WhatsApp, or call (516) 266-6464. A friendly advisor will then arrange an appointment, and the business confirms bookings for same or next-day service. The process includes a confirmation call 30 minutes prior to the visit.

The business charges a one-time service charge of $110 plus tax to cover the trip to the home for diagnosis. After diagnosis, customers receive a full breakdown and final cost including parts and labor. If a customer chooses not to repair the appliance, they are only charged the minimum service visit fee for their area.

All parts used are 100% genuine and come with a 1-year manufacturer's warranty, while the specific job performed is warranted for six months. The business states that technicians have an average of 15 years of experience and undergo rigorous in-house training before entering a customer's property.

The business operates Monday through Friday from 8:00 am to 6:00 pm in Baldwin, NY, serving Suffolk and Nassau counties. They aim to repair most appliances on the first visit using a vast inventory of frequently used parts and latest gadgets/tools necessary for complex appliances.

Customers receive an email the afternoon before their service date giving a 2-hour time window for the technician's arrival. If a meeting is preferred, the technician will call to meet, ensuring a structured and timely service experience.

The business claims to have a solid first-time fix rate of 79% and offers a six-month warranty on every repair. They state that their factory-certified technicians have worked directly with manufacturers of each premium brand listed and are constantly trained to repair appliances the right way.

The business is not a maintenance company, plumber, or electrician that dabbles in kitchen appliance repairs; its sole focus is first-class on-site domestic appliance repair services. They ensure health and safety is at the forefront with rigorous in-house training for all technicians.

The business offers various options of touch-less/online payment options and accepts all forms of payments. They do not store payment information, ensuring a secure transaction process for customers.

The business states that they can repair all makes and models of appliances, including outdoor grills/cookers and extractor/cooker hoods. They also provide installation services for indoor and outdoor appliances, refrigerators, and washer and dryers.

Some reviewers say that the business takes a thorough approach, such as monitoring faulty units for a week to ensure proper function. The business also mentions that they have the resources to solve even the most difficult appliance problems.

The business emphasizes that they will send the best of the best for each operation, ensuring the most highly trained and experienced technician is available. They also state that they aim to return as soon as parts arrive if a part needs to be ordered.

You can reach High'N Appliance Repair Services by phone at +15162666464.

The official website of High'N Appliance Repair Services is highnappliance.com.