Highland Auto Care

Highland Auto Care is an auto repair shop located at 6205 Highland Rd, Waterford, MI 48327. The business handles issues including brake work, engine diagnostics, warning lights, starting problems, and routine maintenance services such as oil changes, scheduled maintenance, tires, and fluid services. Their process involves inspecting the vehicle, providing customers with photos, videos, and clear explanations of the needed repairs, and supplying upfront estimates before performing additional work. The shop also highlights warranty coverage on eligible repairs as part of its service approach.

The business states that their ASE-certified technicians will decipher warning lights, strange noises, starting problems, and performance issues to help customers understand what is wrong and what it will take to fix it. They also offer services for rough running, fluid leaks, clunking noises, and a rough ride by diagnosing the issue, explaining repair options, and helping get the vehicle back in shape. Additionally, they provide fuel injections services, oil changes, fluid and filter services, tires, engine and transmission repair, electrical and check engine diagnostics, steering and suspension, heating, air conditioning, and wheel alignment.

Customers can start the process by scheduling an appointment online through the booking feature on their website or by calling the business phone number 248-666-2250. The shop emphasizes a three-step approach where they first inspect and diagnose the issue, then explain the options without pressure, and finally complete the repairs so the customer can drive with confidence. There is no mention of a specific cancellation policy, but the process is designed to be simple and transparent from the initial contact.

The business's process begins with technicians diagnosing the issue and sending the customer photos, videos, and a detailed explanation. Next, the customer decides on the repair options after receiving a clear explanation with no pressure or surprises. Finally, the repairs are completed correctly to ensure the vehicle is safe and ready for the road. This step-by-step method is highlighted as a way to make auto repair simple and transparent.

The shop is located at 6205 Highland Rd, Waterford, MI 48327, and can be reached by phone at 248-666-2250. The listing description confirms the location in Waterford, MI, and the website footer also repeats the address and phone number for easy access. These contact details are consistently provided across the business profile and website.

The business serves customers who need help with brake work, engine diagnostics, warning lights, starting problems, and other vehicle concerns. They also cater to those requiring routine maintenance such as oil changes, scheduled maintenance, tires, and fluid services. The shop aims to help anyone dealing with rough running, fluid leaks, clunking noises, or a rough ride by diagnosing and repairing these issues.

The business states that their ASE-certified technicians will decipher warning lights, strange noises, starting problems, and performance issues. They also mention that their team is committed to doing the right thing and putting customer needs first. The website highlights experience with honest service, upfront pricing, and quality repairs as key reasons to choose them.

The business emphasizes that they will explain the options to the customer with no pressure and no surprises. They also state that the process is designed to make auto repair simple and transparent. The website includes a section titled 'A Better Way to Handle Auto Repair' which outlines their commitment to clear communication and dependable repairs.

The website includes a section titled 'Why Choose HIGHLAND AUTO CARE?' which highlights their focus on integrity and customer satisfaction. The business also mentions that they are driven by integrity and focused on the customer. The FAQ section on their website addresses common questions to help potential customers feel informed before scheduling an appointment.

The business states that they will find the problem, explain the options, and get the car taken care of. The website also mentions that they will inspect the braking system and explain what is needed to drive safely. The process involves providing photos, videos, and clear explanations to ensure the customer understands the situation.

The business highlights that they will provide upfront estimates before performing additional work, ensuring transparency in pricing. They also mention that the repairs are completed correctly so the customer can get back to what matters. The website includes a section titled 'KNOW WHAT IT WILL COST' which emphasizes the importance of understanding the financial aspect of the repair.

The official website of Highland Auto Care is highlandautocare.com.

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