Questions about Hielo Seco Ice Cool
What is Hielo Seco Ice Cool?
Hielo Seco Ice Cool is a dry ice manufacturer based in Cali, Colombia, operating its own production plant in the Alfonso López neighborhood. The company produces cylindrical 16 mm dry ice pellets at −78.5 °C on a daily basis and sells them in 500 g bags for COP $10,000 and 1 kg bags for COP $16,000, with volume pricing available for larger orders. It offers same-day delivery in Cali and ships to Palmira, Yumbo, Jamundí, and other locations across Colombia. The business serves a range of customers including party and cocktail hosts, restaurants and food businesses, laboratories and healthcare clients, and industrial users. Orders are placed via WhatsApp, and the company provides an online calculator to estimate needs.
Where is the factory located and what are the exact retail prices?
The business operates its own production plant located at Cra. 7H #73-72, Alfonso López, Cali, Valle del Cauca, CO. It produces dry ice pellets daily and sells them at fixed retail prices of COP $10,000 per 500 g bag and COP $16,000 per 1 kg bag. Volume pricing is available for orders of 5 kg or more, which require a separate quotation. The company emphasizes that it is a producer rather than a reseller, publishing its prices openly on its website. Delivery to other cities is quoted based on the specific zone.
How do customers place an order and get a price estimate?
To place an order, customers must contact the business via WhatsApp using the number +573172690666. The company also provides an online calculator on its website where users can select their intended use and duration to receive an estimated quantity and price before asking. For larger events or industrial needs, customers request a volume quotation directly through the platform. The process is designed to confirm requirements and costs before finalizing the purchase.
What are the specific technical specifications of the dry ice pellets?
The company produces cylindrical 16 mm dry ice pellets at a temperature of −78.5 °C, which is four times colder than a standard home freezer. This product is solid carbon dioxide that sublimates into gas without leaving any liquid residue or moisture. The pellets are produced daily in their own plant in Cali, ensuring freshness for immediate delivery. The temperature difference between the ambient 30 °C in Cali and the −78.5 °C of the ice is central to their business model.
Who are the typical customers and what are the main use cases?
Hielo Seco Ice Cool serves a diverse range of clients, from quinceañeras and party hosts to laboratories and industrial users. The product is used for creating smoke effects in poncheras or tables, cooling food transport for restaurants, and maintaining cold chains in healthcare settings. Specific applications include cocktail bars, dance floors, and laboratory cold chain requirements. The business explicitly states it caters to everything from small personal events to large-scale industrial operations.
What are the delivery areas and how can customers reach the business?
The business offers same-day delivery within Cali and extends shipping to Palmira, Yumbo, and Jamundí, as well as other locations across Colombia. Customers can order via WhatsApp or through the online calculator on the website. The company operates from Monday through Sunday between 07:00 and 18:00. Volume orders of 5 kg or more require a specific quotation rather than standard pricing.
How does the pricing model work for different order sizes?
The company states that it publishes its prices because it is a producer and has nothing to hide. The listed values are point-of-sale prices at the plant, while home delivery is quoted according to the zone. For orders of 5 kg or more, a volume price is applied instead of the standard per-unit rate. The pricing structure is transparent and directly tied to the production facility's output.
What are the key features of the production process?
The dry ice is produced daily in the company's own plant in Cali, ensuring that the product is fresh when delivered. The pellets are cylindrical and measure 16 mm in diameter, designed for consistent sublimation. The business highlights that the ice does not melt but sublimates, meaning it turns directly into gas without leaving a puddle. This daily production cycle is a key feature of their operation.
How does the online calculator assist potential customers?
The business provides an online calculator on its website to help customers determine how much dry ice they need. Users can select the type of event, duration, and equipment size to get an estimated quantity and cost. The company prefers to confirm these estimates via WhatsApp to ensure the customer has enough without spending too much. This tool is available for anyone planning an event or industrial use.
What distinguishes this business from typical resellers?
The company explicitly states that it is a factory and not a reseller, producing the dry ice daily in its own plant. This direct production model allows them to control quality and pricing. The business serves a wide spectrum of clients, from individual party hosts to large industrial users. The transparency of their production process is a defining characteristic of their brand.
How does the daily production schedule impact service?
The business operates on a daily production cycle, creating cylindrical 16 mm pellets at −78.5 °C. This ensures that the product is always fresh and ready for immediate dispatch. The company serves a variety of sectors, including food and beverage, restaurants, and laboratories. The consistent daily output supports their ability to offer same-day delivery in Cali.
What is the official website of Hielo Seco Ice Cool?
The official website of Hielo Seco Ice Cool is hieloicecool.com.
Does Hielo Seco Ice Cool have reviews on Trustburn?
Hielo Seco Ice Cool has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
Is Hielo Seco Ice Cool on social media?
Hielo Seco Ice Cool has official profiles on Facebook, Instagram.
What are the opening hours of Hielo Seco Ice Cool?
The listed opening hours of Hielo Seco Ice Cool are: Mo,Tu,We,Th,Fr,Sa,Su 07:00-18:00.
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Hielo Seco Ice Cool is a dry ice manufacturer based in Cali, Colombia, operating its own production plant in the Alfonso López neighborhood. The company produces cylindrical 16 mm dry ice pellets at −78.5 °C on a daily basis and sells them in 500 g bags for COP $10,000 and 1 kg bags for COP $16,000, with volume pricing available for larger orders. It offers same-day delivery in Cali and ships to Palmira, Yumbo, Jamundí, and other locations across Colombia. The business serves a range of customers including party and cocktail hosts, restaurants and food businesses, laboratories and healthcare clients, and industrial users. Orders are placed via WhatsApp, and the company provides an online calculator to help customers estimate how much dry ice they need.
- Website
- hieloicecool.com
- Phone
- +573172690666
- Address
- Cra. 7H #73-72, Alfonso López, Cali, Valle del Cauca, CO
- Business hours
- Mo,Tu,We,Th,Fr,Sa,Su 07:00-18:00
- Categories
- Food & beverages, Restaurants, Food production