I recently purchased an analytical instrument from Hiden Analytical, Inc. and I am extremely satisfied with my purchase. The instrument is of top-notch quality and the support team was very helpful in answering all my questions. I would definitely recommend their products to others.
What reviewers say about Hiden Analytical, Inc.
What is Hiden Analytical, Inc.?
Hiden Analytical, Inc. is a manufacturer of quadrupole mass spectrometers for advanced research and process monitoring. They have been operating for more than 40 years and specialize in gas analysis, plasma diagnostics, and surface science. Their instruments are used for applications ranging from catalysis and fuel cell studies to fusion research and environmental monitoring.
Who is the ideal customer for Hiden Analytical's instruments?
Their products are designed for researchers and engineers working in vacuum science, surface analysis, and plasma diagnostics. The company offers a range of mass ranges including 100, 200, 300, 510, 1000, 2500, and 5000 AMU to analyze volatile organic, metal organic, and inorganic compounds.
What specific products or technologies does Hiden Analytical offer?
The HPR-20 R&D delivers precision gas measurement down to 5 ppb, making it suitable for catalysis, fuel cell, and environmental studies. The ESPion Series uses an advanced Langmuir probe system to monitor and optimize plasma processes with real-time parameter access.
What additional analytical capabilities do their systems provide?
The company provides a range of micro furnace reactors for catalyst research, enabling techniques like TPO/TPD/TPR and TPRx. They also manufacture SIMS probes for UHV surface science and automated surface analysis systems.
Where is Hiden Analytical located and how can they be contacted?
Hiden Analytical operates from their headquarters at 420 Europa Boulevard, Warrington, WA5 7UN, U.K., and can be reached at +44 (0) 1925 445225 or via email at [email protected] They also have a US listing address at 5 Forest St, Antrim, New Hampshire.
What certifications and compliance standards does Hiden Analytical meet?
The company holds ISO9001 certification for their quality management and ISO14001 for their environmental management system. They also maintain WEEE Certificate compliance and adhere to the Cybersecurity Resilience Act.
What do reviewers commonly praise about Hiden Analytical?
Customers frequently praise the high accuracy and ease of use of the instruments, as well as the responsiveness and helpfulness of the support team in answering questions and guiding setup.
What is the current rating and review history for Hiden Analytical?
The Trustburn rating is 3.9 out of 5 based on 9 reviews, with the most recent feedback dating back to December 2023. The reviews consistently highlight product reliability and accurate results.
How does Hiden Analytical customize solutions for clients?
The company offers a bespoke design service that allows clients to interactively develop solutions to meet specific requirements, ensuring the instruments fit unique research needs.
What are the key technical features of their data acquisition systems?
Their mass spectrometers provide fast real-time data acquisition over a 10-decade dynamic range, allowing for trend analysis at millisecond rates and time-resolved measurements in the microsecond frame.
Which specific models are highlighted for particular applications?
The HPR-40 DEMS is used for real-time electrochemical analysis, while the pQA serves as a portable gas analyser specifically designed for environmental studies.
What recent publications or updates has Hiden Analytical released?
Hiden Analytical publishes a technical newsletter called Spotlight, with recent issues focusing on carbon capture and utilisation, and they have launched an eGuide on mass spectrometry for nuclear fusion research.
What upcoming events or networking activities are associated with Hiden Analytical?
The company participates in global events such as the Carbon Capture Technology World Expo 2026 and hosts meetings for their European agents to connect their network.
How can a new customer begin working with Hiden Analytical?
To get started, potential customers can complete the contact form on their website to speak with sales offices worldwide, or sign up for their newsletter to receive regular updates on new research and company news.
What is the official website of Hiden Analytical, Inc.?
The official website of Hiden Analytical, Inc. is hiden.co.uk.
AI-generated from reviews on this page. Verify anything important with the company directly.
😊 I purchased an analytical instrument from Hiden Analytical, Inc. and I couldn't be happier with my decision. The instrument is highly accurate and easy to use. The support team was also friendly and provided excellent assistance whenever I needed it. I would definitely recommend their products to others.
I have been a customer of Hiden Analytical, Inc. for several years now and I must say their products and services have always been of the highest quality. The attention to detail and the level of customer support they provide is truly outstanding. I highly recommend Hiden Analytical, Inc. to anyone in need of top-notch analytical instruments.
👍 Hiden Analytical, Inc. offers an amazing range of analytical instruments. Their products are reliable and deliver accurate results. I have been using their instruments for my research work and I am highly impressed with their performance. The support team is also very responsive and provides excellent assistance.
I recently purchased an analytical instrument from the company website and I am extremely satisfied with its performance. The instrument is of high-quality and provides accurate results. The support team was also helpful in guiding me through the setup process. I would definitely recommend their products to others.
Hiden Analytical, Inc. has been my go-to company for analytical instruments. Their products are top-notch and the customer support is outstanding. I have always received prompt assistance whenever I had any queries or issues. I highly recommend Hiden Analytical, Inc. for all your analytical needs.
I am really impressed with the products and services provided by Hiden Analytical, Inc. 👏 Their analytical instruments are of excellent quality and deliver reliable results. The support team was also very responsive and helped me in resolving my queries quickly. I am a happy customer and would highly recommend their products.
I recently bought an analytical instrument from hiden.co.uk and I am extremely satisfied with the product. The instrument is of high-quality and delivers accurate results. The support team was also very helpful and provided prompt assistance whenever I needed it. I would highly recommend Hiden Analytical, Inc. to others.
I recently purchased an analytical instrument from hiden.co.uk and I am extremely satisfied with my purchase. The instrument works flawlessly and the support team was very helpful in answering all my questions. I would definitely recommend their products to others.
News
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
Widgets
Get the widget for your site →About Hiden Analytical, Inc.
- Website
- hiden.co.uk
- Phone
- 6039245008
- Address
- 5 Forest St